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Low Code Strengthen Existing Systems to Maximise Investments

Early in the pandemic, government agencies accelerated the implementation and use of digital technologies as offices and in-person interactions shut down and staff moved to remote work. This fast and necessary transition left agencies re-evaluating their long-term strategies to ensure they could quickly adapt to any significant future changes without driving up costs.

As agencies settle into their new work environments, there will be an increased need for technologies that support this way of working. The challenge is that the inundation of service and program needs over the past 24 months will only increase. And the new Executive Order on transforming federal customer experience and service delivery will only accelerate the need to increase efficiency. For government agencies, implementing the right low-code technology strategy will help them meet this mandate while overcoming complex infrastructure hurdles typically caused by legacy systems.

Many government agencies still consider low code as something more basic – dragging and dropping to create an application – but low-code platforms have much more advanced capabilities that go beyond these simpler functions. In 2022, low code will move past smaller-scale use cases and instead drive better business agility and innovation for their agencies.

While digital transformation needs across agencies vary, the guidance for how organisations can get started on their low-code strategy is pretty much the same: determine what the goals are and who within the agency can help meet these goals. Whether it’s increased collaboration across shared services or securing sensitive information, IT leaders should begin by outlining roles and responsibilities for each team member.

From there, users can identify who has the appropriate knowledge and skills to kickstart projects quickly and take on leadership positions to ensure others contribute. With the proper guardrails in place, teams can build without constant oversight, break down barriers and empower employees to innovate.

The right low-code solution has the potential to enable comprehensive enterprise modernisation at scale. Users can use low code to create desktop and mobile applications that are easier to operationalise and manage across an agency. Additionally, because low code enables repeatable designs, developers won’t have to recode new apps every time the agency has a new business need. This reusability means eliminating the need to rewrite or rip and replace an existing application or system to keep up with changing demands. This saves agencies time and money as well as taxpayer dollars.

Low code gives government agencies the ability to hit the ground running while meeting their digital transformation goals and working more easily within budgetary guidelines. When agencies develop apps faster and scale quickly from a single platform, they can eliminate downtime and manual workarounds and stay focused on the mission. By bringing people, processes and systems together, low code help agencies empower users across departments and different skill levels to ultimately create better experiences for employees and constituents alike.

As reported by OpenGov Asia, According to a new report, although 90% of state and local government agencies have improved their use of data analytics in the past two years, four out of five say the gap between how much data they collect and how much they use for meaningful analytics is widening.

A study also found that 89% of respondents agree that data analytics is “the lifeblood of modern government,” but 63% are still in the early to middle stages of analytics maturity, and only 36% grade their agency’s use of analytics to create meaningful information an A. What’s more, 78% of respondents said the amount of data their organisation collects is growing faster than their ability to keep up.

A modern data experience should be very simple. It should be API-defined and easy, common management tools so that organisations can derive proactive analytics that is actionable at scale. It should also be seamless, so the customers have the opportunity to leverage the technology without having a big strain on management.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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