This is Part 2 of a two-part series covering the Malaysia OpenGov Leadership Forum 2021 – Virtual Edition. Read Part 1 here.
In an increasingly VUCA world, governments and businesses across the globe are looking to ramp up their digital transformation to better serve citizens and clients in the post-COVID-19 era. This was the focal point of the discussion during the Malaysia OpenGov Leadership Forum 2021 – Virtual Edition Day 2 that brought the over 100 key decision-makers and influencers together for a strategic level discussion on the issues that matter the most.
Convening the brightest digital minds for a strategic level discussion on the issues that matter the most, the Malaysia OpenGov Leadership Forum offered a unique way of tackling challenges in its virtual edition. Intentionally planned, every activity and facet of the event was designed to let delegates garner exclusive insights from the digital leaders as well as demonstrate their thought-leadership.
As always, the forum provided intimate interaction between key ICT leaders from the Public Sector and the Financial Services Industry who influence and determine digital strategies across agencies and organisations.
Apart from informative presentations from renowned speakers, this year’s Forum continued its award-winning OpenGov Gamification Table (OGT) format in the new OpenGov Gamification Virtual Rooms (OGVRs). Every OpenGov Gamification Virtual Room was a virtual heuristic exercise allowing delegates to learn from varying decision-making scenarios just as they would in the physical world.
Digital Security Landscape in the Current Environment
Continuing the lively discussion of the Malaysia OpenGov Leadership Forum 2021 – Virtual Edition, Day 2 started with a presentation from Lauri Luht, Head of National Situation Centre Estonian Government Office on the digital security landscape in the new normal.
Lauri opened by sharing some reasons why organisations may not be as resilient as they want to be. One issue is the gap between the advancement of technologies and policy. The fundamental disconnect between the position of the policymakers on why, how and what cyber resilience constitutes and the vision of technology innovators and disruptors.
Lauri felt for too many years there has been a lack of genuine focus on cybersecurity operations. Solutions involving operations, operational thinking, translations/explanations between tech and policy must all be implemented to improve overall cyber resiliency.
Additionally, governments must scale up critical security infrastructure. Even as organisations adopt a new culture with resiliency at its centre, all processes should be (re)designed to address different threats.
Another key to bridging the gap between tech and policy is education and awareness. Every stakeholder, from the policymaker to citizen must be aware of the importance of cybersecurity.
All in all, cyber defence is total defence.
Organisations can become resilient by focusing on practical organisational issues, expectations and roles of stakeholders, practical exercises and pieces of training that are scalable. The focus should be on:
- challenging themselves in areas prone to failure
- interdisciplinary measures to know which capabilities are needed
- inter-sectoral approach to determine who the stakeholders are and
- knowing the practical reasons on why and how these exercises help cyber resiliency
The end goal is to have a resilient community and a “collective brain”. Organisations must emphasise preparedness and not only prevention. It is essential to build an agile security organisation rather than following clumsy systems and principles – and innovation is the key to achieving true cyber resiliency.
Lauri acknowledged that the cyber attackers and cyber threats will not go away. Knowing this, organisations must exhaust all efforts in trying to mitigate the effects of these possible incidents. Those who are less prepared are more vulnerable.
He encouraged organisations to build international alliances and work with like-minded countries across the world. Alliances are built on practicality and not solely on declarations; further, organisations must practice transparency in all aspects.
Digital services are used by people and not by machines. Thus the goal of a transparent risk management system is to ensure that the whole of society understands the processes. If they do, they can act appropriately and with conviction. Policymakers must understand that digital matters are societal matters. Open and honest communication about risk and emergencies should be considered an asset, not a liability; problems need fixing, not hiding.
Lauri is adamant that leaders should involve stakeholders from the beginning of each process. They must do more for and ask more of their allies in the industry, build strong political engagement and commitment, and trust partners and society as nothing can be without them. Organisations need to work with society to properly tackle different threats and emergencies.
In a broader approach, cyber resiliency is not just about computer emergency. Cybersafety should be part of all security. Cyber initiatives must encompass the vulnerability of society, societal awareness and societal threats.
Concluding, Lauri acknowledged that there would always be growing complexities that result in challenges with society having growing dependencies and interdependencies. Organisations must understand that isolation is an expensive stagnation when it comes to resiliency. Knowing each other is important – as the best collective brain wins.
Smarter, Safer, and Resilient Cities: Re-opening Cities in the Face of COVID-19
After the informative presentation from Lauri Luht, the forum welcomed Sameer Sharma, Global General Manager, Smart Cities, Intelligent Transportation & IoT, Intel Corporation. His session revolved around smarter, safer, and resilient cities and the re-opening cities in the face of COVID-19.
Data clearly shows there is an explosion in populations in major cities all over the world; 55% of the world’s population lives in cities and is expected to rise to 68% by 2050. With this surge, governments have been striving to find ways to make urban systems and infrastructure more efficient and effective. However, with COVID-19 hitting the world at the end of 2019 Q4, it has created a major pause in city innovation in specific areas.
The rapid spread of the virus affected countries globally on a massive scale. It severely hit areas like trade where the value of global exports increased by 4,000% in the last century; and the travel industry where 4.5 Billion passengers boarded flights in 2019 pre-COVID. And on a personal level, human interaction was also reduced by the pandemic.
The pandemic made governments and policymakers looked at their vision for cities – such as better access to education, better healthcare and more opportunities for their citizens – in a whole new light.
Across the world, there are currently 33 megacities (>10 million people), 4,000 cities with 100K+ population and 2.5M towns. Serving this global population are 1.4 billion cars, 246 million trucks, 17 million buses, over 50,000 ships, 25,000 commercial planes and 1.3 million kilometres of railways.
All of these have to be and can be managed even in an ongoing crisis. Improving and strengthening cities where the working society is in will be the key and, in the age of COVID-19, Sameer is convinced, that resilience will be critical; new threats and challenges must be anticipated and planned for.
Agencies and organisations across the board have tried to mitigate the effects of the pandemic by using technologies and new operational frameworks. Sameer reminded the delegates that legacy infrastructure cannot scale but disruptive technologies can make everything possible. Digital technologies must overlay the physical world, especially cities.
COVID-19 created shifted the focus specific sector improvement to overall infrastructure upgrade – that is, transforming ‘spaces’ to ‘smart spaces’. It is imperative to learn how to adopt technologies like AI, Cloud, 5G and IoT.
With the re-opening of the economy, safety and sanitisation will take precedence. Automated air filtration systems will be the norm in offices, commercial spaces and industries where the physical presence of people is a must.
Organisations that use these spaces can utilise technology to upgrade their infrastructure. There is a plethora of tech-based solutions that enable smarter spaces: automated room access, keyless and touchless entry, touchless and on-demand elevators, ambient temperature control, fresh air circulation and quality monitoring, UVD disinfecting robotics, face mask and fever detection using AI, people-counting and spacing-analytics and digital contact tracing initiatives just to name a few.
With fears of the virus in public transport, for local, shorter commutes, most likely, people will use personal vehicles. Where longer travel is necessary by air, road, rail or sea, security agencies will add healthcare checks and screenings.
Schools and universities will opt to use online tools; hotels and restaurants will transition to digital menus, delivery models and contactless payments; retail will be increasingly driven online.
Intel’s Smart City Vision, Sameer shared, is built on effective policies, governance and financing. Transportation, buildings and energy, environment, healthcare, public services and homes stress citizen wellbeing and safety. Intel is a strong advocate for and champions the use of sensors and edge computing, wireless tech, access and core networks, cloud and analytics and AI and Automation to achieve their dreams of a Smart City.
Nations must understand that resiliency is the key and technology enables it. Decision-makers should think big, not just thinking about smarter cities, but better cities. The mantra is to start small and get going with obvious projects and opportunities; then learn, adjust, and iterate.
Sameer urges governments and organisations to the right partners across the industry to build sustainable cities for citizens. In closing, he quoted Nelson Mandela, “It always seems impossible until it’s done.”
After the informative presentations from distinguished speakers and sponsors, the Malaysia OpenGov Leadership Forum 2021 entered into a time of discussion aided by polling questions.
This session is designed to encourage genuine audience participation, creating a platform where delegates can share real-life experiences and engage with subject matter experts to flesh out issues and untangle challenges. They get to take back strategies, best practices, learnings, insights and tips that they can implement in their organisations and agencies.
The opening poll inquired about delegates’ primary objective in their digital transformation journeys. Just under half (48%) of the delegates said their digital transformation is meant to improve their business processes while 41% said it is for the improvement of citizen and customer experiences.
Participants were asked how they measuring the success of their digital transformation efforts. Over half (53%) said that they are still looking for ways to measure it effectively while a third (33%) indicated they already have qualitative and quantitative methods in place.
The next question was about the biggest challenges the delegates face in implementing digital strategies. Just under a third (32%) said that legacy systems and technologies that lack integration capabilities were the biggest challenges. About a quarter (28%) signalled that inflexible business processes and teams posed the biggest challenge.
Delegates were then asked about their most important IT priorities. More than half of the delegates said that digital transformation and innovation are their top priorities while 39% said that improving efficiencies and reducing maintenance costs were the most important aspects of their IT strategies.
In terms of IT structures, delegates were asked how AI and Data Analytics impact or improve their current digital transformation strategies. Again, more than half of the delegates said faster access to data to improve pre-emptive analysis can be achieved using AI and Data Analytics while 38% said that they need AI-ready infrastructures to manage large sets of data.
Participants were requested to share their organisations’ biggest pain points in the Big Data value chain. 41% of the delegates said data integrity was their biggest pain point while 33% said data accessibility and sharing were real problems for their organisations.
When asked to rate their organisations’ use of data and data analytics tools for decision-making purposes, 43% said that it needed improvement and better tools to analyse while 33% said it was doing good and adequate tools were in place.
Differentiating cloud providers for various workloads polarised the group, with voters almost evenly divided between price, service, performance and integration.
This led to delegates being asked how much of their organisations’ mission in critical / data-sensitive workloads is to be put onto public clouds this year. Over half (54%) said that less than 40% of their workloads are set to be put onto the public cloud while a little over a third (34%) said between 50%-70% of their workloads are set for public cloud adoption.
On the issue of cloud adoption, delegates were asked about the biggest challenge CIOs face when complying with the government’s direction to go on the public cloud. Almost half (48%) agreed that security poses the biggest challenge, a fourth (23%) said governance was an issue while 15% said proper information dissimenation and advisories from the government should be made for the digital migration to work.
Delegates again equally split over the main concern for security operations in their organisations. Votes were almost evenly divided among advance and zero-day attacks, difficulties in determining actual attacks due to noise, cybersecurity skills shortages, automating responses and actionable threat intelligence.
They were asked to rate their current level of security operations efficiency to detect and respond to attacks. 39% said it is very good in terms of a partial mapping of the prediction, detection, and response areas, but it needs improvement while 34% said their security operations are currently based on log management, correlation aggregation, and basic reporting.
Delegates were also polled on what drives their cyber resilience plans. More than half of the delegates said compliance and incidents were critical factors for their cybersecurity strategies and programmes.
With COVID-19 still making its presence felt in most parts of the world, the delegates were asked about the most impacted areas affected by the ongoing pandemic. 43% said their productivity was greatly affected, 28% said the well-being of their staff was hit, while 28% said they were able to launch new initiatives because of COVID-19.
Knowing that the pandemic accelerated the digital transformation especially for the working sector, delegates were asked about their perceived outcomes of a digital and automated workplace. 45% believed that there will higher productivity in the future. Other votes were divided into greater collaborations, greater digitalisation, improved employee engagement, and resource savings.
One being asked about the current challenges they face in the adoption of a digital workplace, 42% said the lack of executive leadership to drive a culture of process improvement and effective change management is their biggest challenge. 39% said the lack of effective technologies to optimise staff productivity and performance is an issue. Just under a fifth (19%) said no clear articulation of digital workplace benefits and a supporting business case hinder their adoption of the new working setup.
Lastly, the delegates were polled about their organisations’ capabilities in supporting a remote workforce. 42% said they already have the tools to implement seamless remote working setup. 40% said there is a lack of collaboration tools for seamless remote work, but they are looking for solutions. Only 18% said they are not looking to implement a fully remote workforce.
Public Services in New Normal: Time to Recharge, Reinvent, Reimagine and Reinvigorate
Mohit joined Ng Wang Peng, Koo Seng Meng and Brett Aimers in the Power Talk session to discuss how organisations and the public sector recharge, reinvent, reimagine, reinvigorate and reboot their services in the new normal.
Ng Wang Peng, Former Chief Operating Officer Malaysia Digital Economy Corporation, believes that collecting a lot of data must be prioritised when moving to the digital space. She believes both the public and private sectors should be more responsible in terms of managing the data they are collecting because proper data collection and data integration will be key moving forward.
Koo Seng Meng, Senior Deputy Director, AI Innovation, Singapore said that organisations should never let a good crisis go to waste. With COVID-19, all sectors across the world have found new initiatives and new thinking that will help propel them in their digital transformation journeys.
Brett Aimers, Adjunct Associate Professor, James Cook University Australia said it was important to not forget the lessons learned in the COVID-19 era. That knowledge must be used to improve health responses, flexible working setups, as well as trying to find innovative ways to grow as a society.
The Malaysia OpenGov Leadership Forum 2021 Virtual Edition ended with the closing remarks from Mohit. He strongly felt that organisations both from the public and private sectors should take care of their people – employees, citizens and customers should be at the top of their agendas.
Governments and organisations should be mindful of this new environment while finding the right balance between technology and innovation. Retaining lessons from the pandemic will be vital moving forward. Though there is a lot of unknown factors, COVID-19 taught us that we can provide platforms and programmes for us to adapt to new demands.
This is Part 2 of a two-part series covering the Malaysia OpenGov Leadership Forum 2021 – Virtual Edition. Read Part 1 here.
The Singapore Tourism Board (STB) and Singapore Association of Convention & Exhibition Organisers & Suppliers (SACEOS) released the MICE Sustainability Roadmap, which outlines specific goals and plans for raising sustainability standards throughout the MICE sector in Singapore over the coming years.
The Meetings, Incentives, Conventions, and Exhibitions (MICE) industry is a type of tourism travel in which groups of people are brought together for a specific reason, usually well in advance. On the other hand, the MICE market refers to a subset of people who plan, arrange, and facilitate conferences, seminars, exhibitions, and other events.
Part of STB’s overarching plan to develop a sustainable tourism sector is the use of such roadmaps, which direct businesses in the sector to achieve specific sustainability goals. Following the launch of the Hotel Sustainability Roadmap earlier this year, the MICE Sustainability Roadmap is the second such project.
The Singapore Green Plan 2030 and the Sustainable Development Goals of the United Nations (UN) serve as the roadmap’s guiding principles. Three goals are listed in the MICE Sustainability Roadmap to help Singapore become one of the most environmentally-friendly MICE destinations in Asia Pacific:
- By 2023, create a set of industry-acceptable sustainability standards with the goal of having them recognised internationally by 2024.
- For all six purpose-built MICE venues and 80% of SACEOS members to get internationally or nationally recognised sustainability certification, or both, by 2025.
- To attain net-zero emissions by 2050 in accordance with the country’s net-zero aim, the Singapore MICE sector must first track waste and carbon emissions by 2023, reduce waste in line with the Singapore Green Plan by 2030, and reduce waste overall by 2050.
The MICE Sustainability Committee (MSComm), established by STB and SACEOS in August 2022 to advance sustainability capabilities and create awareness of sustainability initiatives and best practices, will help the industry adopt sustainable practices and meet these goals.
The dedication to sustainability follows a robust MICE rebound in the wake of Singapore’s borders being reopened in April this year and a rising desire for environmentally friendly business travel. More importantly, the industry is aware of how crucial it is to lessen the environmental impact of MICE events.
With STB and SACEOS leading the charge and offering support as necessary to further develop a sustainable business events landscape in Singapore, the MICE Sustainability Roadmap will ensure that MICE players move forward in pursuing relevant and achievable sustainability goals that are tracked at appropriate milestones.
Meanwhile, OpenGov Asia recently reported that the Infocomm Media Development Authority (IMDA) of Singapore is working with a large American technology company to address climate change-related challenges and enhance the sustainability of digital technologies.
The cooperation aims to hasten the local and international development of software applications and solutions to assist businesses in using their resources more efficiently.
The tech giant and IMDA will exchange best practices, standards, learnings, and certification pathways for accurate measurement and reporting of carbon emissions resulting from software applications. Through this relationship, the nation hopes to speed up the application of the ideas and resources needed to create green technologies.
According to IMDA, Southeast Asia is well-positioned for the region to take the lead in digital sustainability. This collaboration will produce cutting-edge digital sustainability solutions that can be used by multinational corporations, bringing about positive change for the environment worldwide and ensuring a sustainable future for all.
The Singapore University of Technology and Design (SUTD) and Tecnológico de Monterrey (Tec) through its Institute for the Future of Education, signed a research collaboration agreement to improve the cyber-physical learning of students and teachers in Singapore and Mexico.
The three-year agreement will see the two parties share practices and experiences in the configuration and usage of cyber-physical learning infrastructure to create new opportunities for educational innovation and research, resulting in new pathways for the future of education.
The SUTD-Tec’s Institute for the Future of Education agreement will foster the exchange and sharing of practices of cyber-physical learning and evaluation of the effectiveness of associated educational delivery models. Both parties will conduct joint experiments involving students and instructors to explore domains such as technology-enabled learning, translational pedagogical innovations, learning analytics, and personalised and engaging learning.
This research collaboration will have its focus on the SUTD campusX initiative, which focuses on the needs and experiences of students and instructors using data analytics and learning sciences with the purpose of creating a safe, inclusive, and enjoyable space for students to learn, interact and optimise their learning outcomes.
With regards to the campusX and its impact on the future of education, SUTD’s Provost stated that both Tec and SUTD share a common vision of cyber-physical learning, with similar interests and understanding of the challenges in areas of applying human-centric technology and design to the practice of pedagogy and andragogy in actual higher learning environments. This forms a strong basis on which many more projects can be conducted between Tec and SUTD. The current research collaboration is an important start and SUTD looks forward to furthering the partnership with Tec in years to come.
He noted that, similarly, SUTD also looks forward to working with more like-minded partners across academia and industry and from local and global landscapes to make cyber-physical learning a reality.
Speaking about the research collaboration between the two renowned higher education institutions, the Rector for Higher Education of Tecnológico de Monterrey expressed his satisfaction with the signing of the agreement and said that to advance in current-day education challenges and design the future of education, collaboration is key.
He noted that Tec has pioneered educational innovation in Mexico and Latin America, and they aim to expand their projects and initiatives to have an increasingly global relationship and impact. An initiative aimed at strengthening links with Asia is being developed; these collaborations with them will extend to the areas of research, education, and technology.
Furthermore, the Executive Director of the Institute for the Future of Education of Tecnológico de Monterrey emphasised the importance of this kind of agreement between both universities. He noted that conducting joint experiments to evaluate innovative cross-border educational models will be key to developing effective cyber-physical learning environments.
The collaborative project with SUTD’s campusX initiative will increase learning opportunities for global higher education audiences, capitalising on the intercultural exchanges between Singaporean and Mexican students and professors, and developing best practices with an international perspective, he added.
The research activities framed in this agreement are slated to begin in the first quarter of 2023 and the experimental and simulated learning environment trials will result in the identification of best practices in digital education delivery models supported by effective cyber-physical technology platforms.
The Indian Institute of Technology, Madras (IIT-Madras) has launched an online masters in technology (MTech) course for working professionals, allowing candidates to pursue the educational qualification while working. According to a statement, the tailor-made online programme for qualified engineers is gaining popularity and over 600 working professionals have already enrolled for the three-year course.
The MTech degree includes programmes on communications, VLSI and analog circuits, microelectronics, multimedia signal processing, software security, automotive engineering, mechanical design, interdisciplinary programmes in quantum technology, and data sciences.
IIT-Madras is the first IIT to offer an MTech course in a distance learning mode through its Centre for Continuing Education. “The students of this programme have the same rights and privileges as regular students. The working professionals can carry out the project work at their workplaces. They do not need any residency as compared to sponsored candidates,” a representative from the IIT-Madras said. From only 14 candidates in 2020, the number has shot up to 605 this year.
IIT-Madras faculty, teachers from other premier academic institutions, and eminent industry professionals will be conducting the classes. Apart from online classes, which are held in the evening, students will also have live interaction with their faculty members. Students will give exams in the same city as their offices. In terms of the evaluation method, a problem statement will be evaluated and approved by IIT-Madras faculty. A mentor will guide the student at their workplace. The student’s progress will be jointly evaluated by faculty from IIT-Madras and the mentor. The faculty member will approve the problem statement and review the progress.
In September, IIT-Madras launched an industry-oriented Online Certificate Programme on e-mobility for working professionals. Four out of the nine modules in the programme are delivered by industry professionals. The programme was conceived with inputs from industry experts and would be continuously upgraded based on technology trends, market trends, and industry needs, the Institute noted.
The course is offered through IIT-Madras’ Centre for Outreach and Digital Education (CODE). It provides an overview of the e-mobility ecosystem and fundamentals in technical areas like vehicle development, power electronics, battery engineering, thermal management, power trains, and EMI/ EMC, among others. The programme contains 120 hours of video classes and 40 hours of online contact classes with the faculty. The candidates need to complete regular assignments and a final evaluation, after which they will receive a certificate. The first cohort started at the beginning of October.
In November, the Institute partnered with United States-based Purdue University to jointly develop a dual-degree programme in semiconductors. As OpenGov Asia reported, the programme focuses on an innovative, cooperatively developed curriculum to meet the growing needs of the industry. Undergraduate students with strong academic credentials and a deep interest in semiconductor devices, chip fabrication, and circuits and systems will be considered. The programme will enable a quick ramp-up of skilled talent, preparing the next generation of the semiconductor workforce. The partnership would also entail research collaboration in semiconductor supply-chain management, chip design, packaging, system architecture, and advanced manufacturing methods
Australia’s national science agency, CSIRO, recently revealed details of an AU$15 million project to develop a national soil information system, aimed at improving the sustainable management of one of the nation’s most precious assets.
Supporting the National Soil Strategy, and funded by the Australian Government’s Department of Agriculture, Fisheries and Forestry, the Australian National Soil Information System (ANSIS) project is a collaboration between the government, research organisations, industry, the private sector and the community.
Using innovative processes and technologies, ANSIS will allow improved sharing of nationally consistent soil data and information through online access for users. This will help Australians to better understand their nation’s diverse range of soils and make better decisions about managing our important soil resources. Currently, soil data is collected using different methods, by different organisations, and at a range of depths in the soil. This makes it hard to access, compare and use data from diverse sources.
The Project Lead at CSIRO stated that improving access to the best soil data and information can help promote digital agriculture innovation and is key to sustainably managing Australia’s soils. By using ANSIS, farmers and agricultural advisors will have access to more soil data and be better placed to more sustainably manage the soil on which they rely.
Soil is vital to agricultural production and natural environments, as well as health and well-being. This information system will help everyone care for this important natural resource. Productive, healthy, and resilient soil means more economic, environmental, and social benefits to Australia. Monitoring soil also helps scientific understanding of how the natural world is changing.
This work will provide insight into biodiversity, water resources, landscapes and coastlines, fauna, climate, and geology. By harmonising Australia’s soil data, we can make it accessible across many fields of science and exploration. The project is being delivered under the Federal Government’s National Soil Strategy, which is about prioritising soil health, empowering soil innovation and stewards, and strengthening soil knowledge and capability. The new ANSIS system will be available for use in 2023.
ANSIS will provide improved access to nationally consistent soil data and information needed to help sustainably manage Australian soil. ANSIS will provide:
- More soil data
- More data sets are available that in other soil systems
- Enables more certainty in products developed
- Opportunity to develop new products
- Improved access
- Multiple data sets are now discoverable and accessible
- National coverage
- Most up-to-date data available
- Efficient provision
- Organised and standardised data for immediate use
- Can feed into many users’ requirements
- Consistent delivery
- Substantial reduction in time to prepare information products
- Trusted location
- Certainty that data is from an authoritative source, verified and satisfies standards.
The country has established the Indonesian Aviation Sector Computer Security Incident Response Team (IAS-CSIRT) to strengthen cybersecurity. The team will report to the Ministry of Transportation’s Director General of Air Transportation.
To anticipate system vulnerabilities, identify opportunities for bad actors to exploit, and reduce the risk of cyber incident threats, the aviation sector required a dedicated cybersecurity team. The CSIRT will regularly publish information on vulnerabilities, security, and new technology trends. The team is also prepared to face various escalating challenges. Members of the CSIRT will be trained through cyber drills and workshops.
The team is in charge of receiving, reviewing, and responding to cyber incident reports and activities with the function of providing reactive services by performing incident coordination, incident triage, and incident resolution.
During the IAS-CSIRT inaugural speech, the Deputy for Cybersecurity and Economic Cryptography of the National Cyber and Crypto Agency (BSSN), Markos, said that the aviation industry increasingly relies on digital technology for flight operations, ground services, communications navigation and surveillance, airport infrastructure, air traffic management, and supply chain.
Therefore, cybercrime prevention and management are crucial for many parties, including aviation service providers. F. Budi Prayitno, the Director of Aviation Security at the Ministry of Transportation, outlined the importance of cyber defence since cybercrime has resulted in considerable losses across sectors. “Effective cyber-crime prevention and management necessitate the collaboration of various cyber security stakeholders who already have a CSIRT,” said Budi. The BSSN contributed to the formation of the IAS-CSIRT.
Markos hopes that the IAS-CSIRT will be able to collaborate, synergise, and share information with various stakeholders and other cybersecurity constituencies in Indonesia, particularly in the handling and recovery of cyber incidents.
BSSN wants other sectors to form a CSIRT as well. The IAS-CSIRT was established for the first time (IIV) following the issuance of Presidential Regulation 82 of 2022 concerning the Protection of Vital Information Infrastructure. Sector IIV prioritises the CSIRT because it manages various strategic information assets related to community survival, national stability, and sovereignty.
Before the inauguration, BSSN signed a memorandum of understanding (MoU) and cooperation agreement with state-owned Aviasi Wisata Indonesia (InJourney Group) to support the tourism industry. In addition, cooperation on information protection and electronic transactions intends to improve the quality of information protection and electronic commerce.
The agreement’s scope includes information and communication technology security, the use of electronic certificates to improve electronic transaction security, the improvement and development of human resources, the exchange of information, and cybersecurity campaigns and literacy.
At the signing ceremony, the Head of the National Cyber and Crypto Agency (BSSN), Hinsa Siburian, emphasised the importance of synergy and collaboration to recover the Indonesian aviation and tourism industry through a reliable and safe digital transformation.
Furthermore, between January and November 2022, BSSN detected over 1.14 million traffic anomalies across all InJourney Group assets. BSSN said the most anomalies were discovered in August, with 235,742 events.
The collaboration is expected to make digital information transactions and exchanges more secure and leak-proof. The rapid advancement of digital technology presents an opportunity for Injourney to gain trust and confidence in the Indonesian tourism industry. However, as a result, it must be balanced with maximum data, information, and electronic transaction security.
China Provincial Development and Reform Commission announced the list of the second batch of digital transformation promotion centres in Liaoning Province. There are 13 additional provincial-level digital transformation promotion centres to help small and medium-sized enterprises improve transformation capabilities, reduce transformation costs, and shorten transformation cycles. There are currently 29 digital transformation promotion centres in the province, in addition to the previously announced first batch of lists.
The centres will assist the government in promoting digital construction in Liaoning and cultivating a digital transformation ecology. The programme is under the construction of the second batch of digital transformation promotion centres in Liaoning Province according to the Provincial Development and Reform Commission. The listed enterprises in this programme are based on self-declaration and recommendations from provincial and municipal departments. Experts then review the voluntary requests before being finalised and publicised.
According to the Provincial Development and Reform Commission, the digital transformation promotion centre should fully integrate resources to assist small and medium-sized enterprises.
The province government will provide transformation tools, products, technologies, and customised solutions to support business digital transformation and development. The centre promotes traditional businesses, internet platform enterprises, industry platform enterprises and financial institutions.
The government also promotes collaborative innovation in industries, education, medical care, employment, elderly care, and other fields. Companies participating in the programme will use the projects as a starting point to develop digital technology application scenarios. Participants in the programme are also permitted to complete personnel training with universities and colleges and vocational training and education.
The Provincial Development and Reform Commission will regularly evaluate provincial-level digital transformation promotion centres. The results will be used to recommend applicants for national-level digital transformation promotion centres.
China is currently driving the country’s digital economy. In early November, the General Office of the Ministry of Industry and Information Technology issued the “Guidelines for the Digital Transformation of SMEs.” The regulation aims to fully implement the Party Central Committee’s and State Council’s decision-making deployment to encourage SMEs to improve their overall strength and core competitiveness through digital transformation.
The General Secretary of the Communist Party of China, Xi Jinping, stated that “small and medium-sized enterprises can do great things.” He also emphasised the importance of grasping the direction of digitisation, networking, and intelligence. Moreover, promoting the digitisation of manufacturing, service industries, agriculture, and other industries is also necessary.
The guidelines aim to implement Party Central Committee and State Council decision-making and deployment, strengthen policy coordination, strengthen scientific guidance, deepen transformation awareness, and gather work synergy. The report also needed to promote high-quality economic development through the digital transformation of small and medium-sized businesses. The effort also had to be consistent with the overall economic and social digital transformation trend.
Furthermore, China will use the guidance to increase specialisation and new development of small and medium-sized businesses. The government intends to expand the use of digital technology in various sectors, including research, production, supply, marketing, and clothing. They plan to empower and refine products, increase value, plus accelerate technological innovation and new development in small and medium-sized businesses.
Another role of guidance is strengthening the digital transformation system and the comprehensive path of small and medium-sized businesses. Digital transformation is a multifaceted, cross-cutting project. The guidelines thus aid transformation from the demand side, the supply side, and local governments at all levels. All interested parties can use the guidelines to clarify their positioning and path and strengthen the collective force of transformation.
Stakeholders in the payments industry were challenged to step up their technological advancement. The appeal was issued as a government effort to ensure that the country stays current in advancing the money and payments landscape.
“My overarching message is that we all work and live in a period of substantive change. (The change) offers enormous opportunity if embraced, but potentially greater risk if not,” Karen Silk, Assistant Governor of the Reserve Bank of New Zealand – Te Ptea Matua, said at a conference in Auckland.
Silk emphasised the technological improvement needed because New Zealand does not yet have scalable electronic, instant, peer-to-peer payments and lacks real-time retail payment systems. She also encouraged speeding up the fintech developments in the country. She noted that the country could become more digitally competitive by nurturing home-grown fintech enterprises.
The government has recognised the importance of increasing domestic competition and efficiency savings in the payment space and the broader financial system. However, lingering reliance on legacy systems, failure to understand regulatory impetus and focus, and limitations in cohesion and provision of regulatory support for innovation are impeding real progress.
Nevertheless, Silk praised recent legislative changes. Financial regulators provide a one-stop shop for fintech firms and system-level work to improve cross-border payments. The positive movement makes domestic interbank payments available seven days a week.
Silk stated that challenges could arise from new players who “inadvertently” introduce design or technology risks. She called it a risk as the nature of the business avoiding New Zealand regulation or undermining the role of central bank money, whether cash or a possible Central Bank Digital Currency (CBDC). Even though the Reserve Bank is still researching the CBDC.
The Reserve Bank of New Zealand published a paper recently describing the current state of the country’s payments system. It will issue another next month, consulting on the potential need to regulate private crypto assets until March 2023.
The Reserve Bank remains committed to improving the cash system’s efficiency and resilience to ensure that it continued providing payment options for everyone and financial and social inclusion for those who rely on it, Silk said. Next year, the Bank has planned small live experiments to investigate various ways to expand merchants’ roles in the cash system.
This could include assisting merchants in recycling cash at the point of sale; compensating them for cash-out services; facilitating frequent, affordable cash delivery and collection for merchants; and consolidating the cash system through the creation of utility entities, Silk explained.
Payments represent the flow of money. Sooner or later, the global payment evolution will also impact New Zealand. Hence, the country demands better, smarter, and faster payment. As a result, the study of payments has come under scrutiny.
Only some understand the intricacies of New Zealand payments, and because they are complex and interconnected, creating a single view of the payments landscape takes time and effort. Furthermore, payment systems and services differ from country to country.
The Reserve Bank plays a multifaceted role in the payment landscape. The bank runs, participates in, regulates, and monitors core payment systems. It has also recently taken on the part of money steward in New Zealand. In addition, it is interested in supporting and ensuring that money and payment systems are efficient and reliable and supporting innovation and inclusion.