February 21, 2024

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Malaysia using tech to reach lawyers

According to a recent report, a Malaysian start-up, seeking to help the practice of law evolve in Malaysia, aims to show lawyers the potential of legal tech through education and by connecting them to technologists via workshops and hackathons.

Last October, the firm held a hackathon which drew a crowd of lawyers, students and programmers who were shuffled into groups to solve four problems: reducing the overhead cost for law firms, increasing access to justice, improving communication among industry stakeholders, and cultivating innovative culture.

The firm’s strategy lead noted that, in general, what lawyers need is similar from firm to firm – they tend to be paper heavy and need more efficient processes and practice management solutions. Meanwhile, the public could do with a legal market place.

Beyond solving what lawyers need, the hackathon was an opportunity for the firm to improve ties with the Bar Council. So far, it has gained traction with the Perak Bar, Penang Bar, Sabah Law Society and Asian International Arbitration Centre, all of which joined as collaborating partners, in addition to law schools and firms that sponsored the event.

The winning pitch at the hackathon was a contract automation chatbot created by a second-year law student and two other developers. The chatbot aims to ease the process of drafting contracts especially in the area of conveyancing. It works by talking a user through filling a document by asking for necessary details and ensuring the contract is not lacking relevant clauses or information.

It was noted that the bot could help drastically ease the burden of manual labour. The process of drafting a contract can be long and tedious, but the workload can be decreased if procedures were digitised as errors can be spotted more easily and terms or words may be found through keywords.

An Intellectual Property lawyer, who joined a programming workshop due to his interest in technology and because he kept hearing that Artificial Intelligence (AI) will replace jobs, noted that while mechanical tasks can be taken over, a lawyer’s oversight and authority to sign off on a matter is still a necessity.

It is believed that AI will offer a massive boost to productivity, allowing for smarter searches through mountains of documents, as today’s search functions are unable to contextualise or understand short-forms used by lawyers.

Younger lawyers have been more welcoming of legal tech. It was noted that the Bar Council has tended to be cautious at it is a regulator and has to address its members’ concerns that technology could put lawyers out of a job.

As part of the moves to push Industry 4.0, the Malaysian government aims to up-skill all levels of workers to ensure that working citizens possess the necessary skillsets to work in the Industry 4.0 environment.

Moreover, the Government aims to establish digital/technology labs and collaborative platforms, especially public-private partnerships (PPPs), to create awareness and understanding, foster the adoption of new technologies, and facilitate the transfer of knowledge.

Many law students and professionals could benefit from a PPP between the law-tech firm and the Malaysian government, especially since the Government seeks to provide access for local companies, especially SMEs, to key enabling Industry 4.0 technologies.

The Government also seeks to foster stronger collaboration in deploying new technologies across value chains PPPs for the industry, academia, Government and other stakeholders to work for a targeted outcome in Industry 4.0.

The Industry 4.0 Policy notes that the strategies and action plans outlined in the manifesto will require collaborative efforts across multiple stakeholders and organisations.

To accelerate or improve the intended outcome of these actions, several factors must be taken into consideration to identify the most efficient and effective implementation approach.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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