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Military Health Tech Reform in the U.S.

The accessibility of beneficiaries’ electronic health records has significantly improved thanks to technological advancements and by utilising this technology, the U.S. Defense Health Agency (DHA) is streamlining services and bringing together key professionals to enhance the patient experience.

“I don’t think we’ve even scratched the surface of what we can do with a single system and the benefits it will bring,” says Holly Joers, Programme Executive Officer, Programme Executive Office, Defense Healthcare Management Systems.

DHA is putting the nexus of health care and technology at the forefront with a symposium for the Military Health System (MHS) and ongoing service and resource promotion. Defense Health Information Technology Symposium attendees from the Department of Defense’s health care community gathered in August 2022 to talk about the MHS’s transformation to ensure high-quality, patient-centred care.

The future of cybersecurity and improving virtual health were among the topics discussed. Systems, programmes, and apps for information technology are being developed all over the DHA to improve the efficiency and accessibility of health care for service members and their families.

The Veterans Affairs (VA) Department, the U.S. Coast Guard, and the Department of Defense (DOD) will eventually be able to transfer health records seamlessly as individuals leave the military and enter the VA healthcare system.

While the DOD, VA, and U.S. Coast Guard are developing a more integrated system, there are currently programmes available to access records online, get health-related information, and assess one’s own well-being.

Tag as MHS GENESIS Patient Portal, this electronic health record allows for 24-hour access to information as well as the ability to send messages to the care team and manage appointments.

This secure site will aid in the integration of patient care by keeping their health care professionals up to date on the most recent information and to facilitate care and a quicker return to duty, specialists can consult with providers in the operating room and provide care via video or other electronic media from anywhere in the world.

On the other hand, the MHS Nurse Advice Line can help clients to find answers to their health questions, locate appropriate medical treatment facilities, schedule appointments, and much more. This option is available 24/7 via web or video chat or phone, providing patients with peace of mind and sound medical advice.

In addition, DHA Mobile Apps are available for smartphone users. These mobile applications can assist service members and their families in achieving their health goals and staying on track. These include:

  • Decide + Be Ready: This app gives service members an interactive way to learn about birth control options and think about what is important to them about the method they choose.
  • My Prosperity Plan: Set goals for your personal life, relationships, spiritual needs, and so on. This app assists in reaching one’s full potential and keeping one on track.
  • MissionFit: Get in shape with this 12-week exercise programme that includes a variety of options and exercises. These programmes are aided by video, text, and images.

DHA recommends visiting the DHA Mobile App page to see what other services are available. The DHA is expanding its focus on integrating technology to make lives easier through these initiatives, services, and resources.

By providing a medically prepared force and enhancing the health of everyone under its care, the MHS supports the National Defense Strategy. More than just combat medicine, the MHS is an intricate system that connects health care delivery, medical education, public health, private sector partnerships, and cutting-edge medical research and development, among others.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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