February 27, 2024

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Mobile apps: a powerful tool for safety in the new normal

Tracking infections and their geographical location are of paramount importance in managing the transmission of a contagious disease. The manual ways of collecting data and tracking numbers in similar situations, which was in use until the recent past, is been an extremely labour-intensive activity, rife with opportunities for error. Digital technology (track and trace applications on mobiles) has proved to be a game-changer in the current pandemic.

Manual processes are long, complicated and can be flawed. The interviewee may not remember or know everyone they came into physical contact with. And even if they do, it may not be possible to trace each person. To compound the hazard, the tracers put themselves at risk through their proximity to likely carriers as they navigate complicated encounters with people who have been traced.

Today, contact tracing apps are being developed and deployed across the world fall into two broad categories:

    The centralised approach takes data from your phone and stores it on a central system that ‘trusted experts’ can access, using data gathered in ways they think most useful.
    The decentralised approach, which is at the heart of the recent partnership between Apple and Google. This aims to put the user in control and minimise the risk of privacy violations, producing alerts for them automatically with no intervention from a third party.

For the most part, apps rely on the short-range Bluetooth connectively that usually comes with smartphones. Bluetooth enables the phone to keep a log of everyone a person has come into close contact over a specific period, provided those people also have a similar and compatible app. If one of them has been diagnosed with COVID-19, and this has been registered with the app, the technology can alert all the people who have been linked. The app will notify these contacts, allowing them to take appropriate action, such as getting tested or undertaking quarantine. Users can be alerted without knowing the identity of the ‘positive’ case.

While the technology itself cannot stop the spread of the disease, it plays a vital role in educating and empowering people to be aware of their surrounding and take the right measures to minimise the impact. The advantage of this technology is that it can help people avoid spreading the disease they may have been potentially exposed to it without physically having to track them down.

One such solution that combines health data with travel data to build a monitoring system and provide real-time updates is Liberty and Passage.

Liberty & Passage developed by Access Anywhere is a total outbreak management system that combines a plethora of cutting-edge technologies on a single platform. Liberty & Passage is an outbreak management solution for individuals, organisations and the entire travel industry.

Extremely versatile, it can be deployed across various sectors including airports, cruise lines, immigration and tourism boards. Its ease of use, flexibility and scalability means it can be a significant tool for organisations in almost any sector to restart their business safely.

Liberty & Passage, using AI and ML, has been designed to help provide relevant timely information and build the confidence required to restart free movement between countries and continents. It gives travellers confidence when crossing borders and assurance of authenticity to authorities when processing foreign visitors at borders.

The application is of high value in the corporate world as it can help check the spread of the virus within the workforce. It is able to identify high-risk employees through data analysis and constantly review their health records to ensure their daily well being.

It is technological innovations like this that will instil in individuals and nations the confidence to manage the pandemic better and move forward on their path to recovery. Outbreak management systems will be the key to mitigating risk and enhancing safety in everyday life.

For more information on how the Liberty Solution works, please visit www.libertyandpassage.com


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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