January 29, 2023

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New digital initiatives and SME Centre for Chinatown businesses

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New digital initiatives were announced and an SME Centre launched today in the Chinatown district to help Small and Medium Enterprises grow their business by attracting more visitors, with dedicated efforts to target the younger and digitally-savvy crowd.

COVID-19 has impacted Singapore’s tourism businesses and precincts, following a significant drop in visitors in 2020 compared to previous years.

As the majority of businesses in Chinatown traditionally rely on walk-in customers, the Chinatown Digitalisation Committee, led by the Infocomm Media Development Authority (IMDA), Enterprise Singapore (ESG), Singapore Tourism Board (STB), and supported by Singapore Chinese Chamber of Commerce and Industry (SCCCI), and Chinatown Business Association (CBA), was set up in July 2020 to help businesses find new ways to increase revenue.

“Businesses in Chinatown have shown great resilience despite the challenges posed by COVID-19, adapting their business models and encouraging locals to rediscover their vibrant precinct. Through these new digital initiatives, we hope Chinatown businesses will continue to innovate and develop new offerings that appeal to local audiences and future visitors from around the world,” said Ms Lynette Pang, Assistant Chief Executive, Marketing Group, Singapore Tourism Board

The Committee’s priorities include helping businesses adopt an online-to-offline strategy, building their digital presence to engage new customers, and using technology to optimise their physical stores.

Mr Kiren Kumar, Deputy Chief Executive, IMDA, said:“We are excited to launch new digital initiatives with our partners to enable Chinatown businesses to leverage digital capabilities and seize new opportunities. I encourage all businesses in Chinatown to capitalise on the support available to boost your business growth and deliver new experiences in Chinatown for your customers.”

Technology Partners – Chope and Qoo10 to develop digital initiatives to help Chinatown business

As a start, the Committee has appointed Chope and Qoo10 to develop digital initiatives that are focused on Chinatown as a precinct. They will educate businesses on the benefits of e-commerce and collaborate closely to win new customers, both online and offline. The two companies will provide dedicated support for digital marketing, outreach, onboarding and training, to interested businesses.

Chope will help feature and onboard businesses on ChopeDeals to help the food and beverage sector in Chinatown, curating a collection of the best F&B dining deals. These deals aim to increase awareness of the F&B businesses and attract local customers to visit Chinatown and dine at their physical establishments. For the hospitality sector, Chope will also be extending their Dine & Stay bundled staycation deals for Chinatown hotel businesses.

Qoo10 will also raise greater awareness of the precinct’s offerings and generate business opportunities for retail businesses by incentivising visitors to collect location-based vouchers on the Qoo10 platform that can be redeemed at selected Qoo10 stores in Chinatown.

New SME Centre@Chinatown to support businesses’ transformation efforts

Enterprise Singapore has collaborated with SCCCI to set up SME Centre@Chinatown at Chinatown Point to complement the Chinatown Digitalisation Initiatives and better support businesses in their transformation efforts,

Building on SCCCI’s past efforts in helping the business community, the SME Centre@Chinatown will not only assist businesses in digitalisation but also provide dedicated business advice in areas such as productivity, innovation and internationalisation.

Ms Chew Mok Lee, Assistant Chief Executive Officer, Enterprise Singapore, said: “Chinatown is home to many long-established businesses and familiar brands. However, these traditional and brick-and-mortar businesses will need to adapt and go digital to meet the ever-changing customers’ needs.”

“The new SME Centre@Chinatown is conveniently located and will enable businesses within the precinct to easily access business advisory, solutions and initiatives to spark their transformation journey and rejuvenate the precinct. I am confident that the experience SCCCI has built up over the years through running two other SME Centres and other enterprise development initiatives can be readily adapted to suit the needs of the businesses in this area.”

SME Centre@Chinatown is a satellite centre of SME Centre@SCCCI and is a joint collaboration between SCCCI and ESG. This is the third centre by SME Centre@SCCCI. The other two SME Centres are located at the Trade Association Hub and HDB Hub.

SME Centre@Chinatown will support Chinatown businesses through:
1. One-on-one business advisory – to provide customised advice to businesses. Once the businesses’ needs have been identified, Business Advisors will also support the businesses in their transformation journey.

2. Capability development through workshops & events – to equip businesses with knowledge in areas such as digitalisation, capability building and financial resilience.

Specific to the Chinatown Digitalisation Initiatives, SME Centre@Chinatown will connect interested Chinatown businesses with the two technology partners (Chope and Qoo10) for onboarding and training or advise on other digitalisation options as well as business-related schemes and support.

 

Photo Credit: www.chinatown.sg

Singapore Boosts Measures Against Scam SMS

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All organisations that use alphanumeric Sender IDs to send SMS are now required to register with the Singapore SMS Sender ID Registry (SSIR) as part of the measures announced by the Infocomm Media Development Authority (IMDA) last October. This registration is intended to protect consumers from non-registered SMS that may be scams, a press statement has said.

Starting from 31 January, any non-registered SMS will be labelled as “Likely-SCAM”. This functions similarly to a spam filter or spam bin. Consumers might get non-registered SMS labelled as “Likely-SCAM” and are advised to exercise caution. If unsure, consumers are encouraged to check with family and friends. This will improve IMDA’s overall resilience against scams.

All organisations that use alphanumeric Sender IDs must register early with the SSIR. This is to give adequate time as non-registered SMS Sender IDs after 31 January will be labelled as “Likely-SCAM”. Organisations that have not registered their Sender IDs are advised to do so, the statement said.

As of January 2023, over 1,200 organisations have already registered with SSIR, using more than 2,600 SMS Sender IDs. These include financial institutions, e-commerce operators, logistics providers, and SMEs that send SMS to their customers who have registered with the SSIR.

In recent months, IMDA reached out to organisations through aggregators and associations such as the Singapore Business Federation, Singapore International Chamber of Commerce, and Association of Banks in Singapore, to encourage them to register with the SSIR. The mandatory SSIR regime is part of a broader effort to protect against scams, which also includes working with telecom operators to reduce the number of scam calls and SMS coming through the communication networks.

Since the implementation of the SSIR in March 2022, there has been a significant decrease in scams reported through SMS, with a 64% reduction from the last quarter of 2021 to the second quarter of 2022. Additionally, scam cases perpetrated via SMS dropped from 10% in 2021 to 8% in Q2 2022, down from 10% in 2021.

To effectively combat scams, a collective effort from society is needed. Despite implementing various measures, scammers may adapt their methods and tactics. IMDA will continue to collaborate with other stakeholders in the fight against scams, but individual vigilance and awareness are crucial. Consumers should remain vigilant and share scam prevention tips with friends and loved ones, the statement said.

IMDA leads Singapore’s digital transformation with infocomm media. To do this, IMDA is working to develop a dynamic digital economy and a cohesive digital society, driven by an exceptional infocomm media (ICM) ecosystem. It fosters talent, strengthens business capabilities, and enhances Singapore’s ICM infrastructure. IMDA also regulates the telecommunications and media sectors to safeguard consumer interests while fostering a pro-business environment and enhances Singapore’s data protection regime through the Personal Data Protection Commission.

Scams and unwanted commercial electronic messages and calls are an international problem with scammers continuing to prey on unsuspecting parties. Last year, IMDA and Australian Communications and Media Authority (ACMA) signed a Memorandum of Understanding to boost cooperation and fight scams and spam. The agreement covers cooperation in information sharing and assistance in investigations relating to scam and spam calls and short message services. The two sides also agreed to mutual exchanges of knowledge and expertise and collaboration on technical and commercially viable solutions in relation to scam and spam communications.

India Invites Countries, Enterprises to Sign Up for India Stack

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The Minister of State for Electronics and Information Technology, Rajeev Chandrasekhar, has said that with the involvement of an artificial intelligence (AI) layer, the country’s architecture will become more sophisticated in the future.

He was addressing the first India Stack Developers conference, which aimed to facilitate the adoption of India Stack for countries that are keen to integrate it as per their requirements and to create a robust ecosystem of startups, developers, and system integrators working around it on next-generation innovation. He said the government wants to offer India Stack or part of the stack to those enterprises and countries across the world who want to innovate and further integrate, execute, and implement digital transformation. India Stack is a set of open indigenously-developed APIs and e-governance and public applications.

“What we have now is just [the] India Stack 1.0 version. It will evolve and become more sophisticated and nuanced,” Chandrasekhar explained. A smart dataset programme will be launched soon, and an AI layer will be built into the stack. Seven countries will sign up with the Indian government to use India Stack.

The conference was conducted to bring together the developer community, start-ups, corporations, and foreign governments who are inspired by the India Stack and want to adopt digital public goods like Aadhaar, United Payments Interface (UPI), and Digilocker. Senior officials from Aadhaar, GeM (Government e-marketplace), Diksha, a public ed-tech initiative, and the Ayushman Bharat Digital Mission gave presentations on the strategies of each platform. Over one hundred digital leaders from industry associations, system integrators, and start-ups attended the event. It also saw participation from delegates of G20 countries.

Debjani Ghosh, President of the National Association of Software and Services Companies (NASSCOM), stated that India using digital means has achieved financial inclusion for 80% of the population in 6 years as compared to the projected figure of 46 years.

The CEO of Aadhaar, Saurabh Garg, spoke about the impact the biometric identification system has had in the country. It has recorded over 1.3 billion sign ups till now and handles around 75 million daily transactions. The transactions involve e-authentication by various organisations such as fintech, banks, and other Aadhaar-enabled payment services.

Aadhaar is a 12-digit unique identification card that serves as proof of identity and address for Indian citizens. As per the latest government data, in November, 287 million e-know your customer (e-KYC) transactions were carried out using Aadhaar, a 22% growth over the previous month. By the end of November, the cumulative number of e-KYC transactions had reached 13.5 billion. As OpenGov Asia reported, the Aadhaar e-KYC service is playing an increasingly crucial role in banking and non-banking financial services. It provides transparent and enhanced customer experiences.

An e-KYC transaction is executed, only after the explicit consent of the Aadhaar holder, and eliminates physical paperwork, and in-person verification requirements for KYC. Telecom operators and fintech firms, among others, have seen ease in the onboarding of new customers through eKYC. In November, 1.95 billion Aadhaar authentication transactions were carried out, 11% more than in October. Most of these monthly transactions were carried out by using fingerprint biometric authentication, followed by demographic and OTP authentication.

Electronic Titles to Improve Land Management in the Philippines

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The Philippines has begun issuing individual electronic land titles (e-titles) to 1,839 agrarian reform beneficiaries (ARBs) in the Eastern Visayas region. The Department of Agrarian Reform will give the ARBs their personalised e-titles (DAR).

DAR stated that 2,591 electronic titles (e-titles) totalling 3,922 hectares of the agricultural property would be given on Jan. 26 as part of the Support to Parcelisation of Lands for Individual Titling (SPLIT Project). The first batch of individual titles developed by the SPLIT Project will be distributed in the Visayas State University-Tolosa Campus auditorium.

According to DAR Secretary Conrado Estrella III, this is per President Ferdinand R. Marcos Jr.’s direction to hasten the issuance of land titles to ARBs this year and to provide support services to help them better their living conditions.

“We will issue individual e-titles to preserve and affirm our ARBs’ property rights,” he explained.

The SPLIT initiative proposes fast-tracking the subdivision of national collective certificates of land ownership award (CCLOAs) of around 1.3 million hectares of land. The World Bank supported the SPLIT initiative to partition CCLOAs and tribute individual titles to ARBs.

According to DAR Eastern Visayas Regional Director Robert Anthony Yu, the SPLIT project includes approximately 17,496 CCLOAs encompassing a total of 220,473 hectares of agricultural properties throughout the region. Yu stated that the area has verified around 67,601 hectares, while 3,922 hectares have been granted with e-titles.

The SPLIT project seeks to fully implement the Comprehensive Agrarian Reform Programme by allowing farmer-beneficiaries to have clear and defined ownership of the parcels of land they are tilling. The e-titling aim to stimulate farmers to grow their crops and make long-term progress on their ground. The award to ARBs was also established to stabilise requests, tenure ship, govern lands, and generate short-term economic opportunities for project workers who will be employed in the project.

Estrella stated in an earlier interview that farmers could not successfully use the land to make income because they needed to know the metes and bounds of the land assigned to each of them. Estrella believes that by granting farmers individual rights, more ARBs will be inspired to enhance their landholdings, resulting in higher agricultural output and household income.

The Philippines pushed land management digitalisation. The Department of Environment and Natural Resources (DENR) Land Management Bureau (LMB) has fully integrated the Land Administration Management System (LAMS) databases of 16 local and community environment and natural resource bureaus in the Philippines into their respective regional offices.

LAMS is a computer-based information system consolidating the country’s land data and records. It is geared for quick and straightforward land information processing, tracking, and retrieval. As a result, the DENR-NCR and DENR-Calabarzon Regional LAMS datasets were combined to create LMB-LAMS.

LMB also pooled and assessed 19 towns undergoing Digital Cadastral Database Cleansing through different DENR regional offices. LMB Director Emelyne Talabis adds that the agency is happy with its accomplishments this year on critical programmes, which resulted in improved delivery of land-related services to Filipinos.

The Philippines generally attempted to improve its digital competencies after falling behind. The Philippines placed last among Southeast Asian countries in the 2022 World Digital Competitiveness Ranking. Furthermore, it is the 13th largest economy in Asia, trailing only Mongolia.

The Senate has rolled out an act to push the complete e-governance implementation in the Philippines. All government agencies, offices, and instrumentalities, including local government entities, are required under the bill to disclose all necessary information in both traditional and online formats. The Department of Information and Communications Technology (DICT) will be the principal agency in enforcing the provisions of the Act.

HKSTP Partner Company Launches Non-Invasive Diabetes Pre-Screening Tool

Image Credits: HKSTP, Press Release
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A partner company of the Hong Kong Science and Technology Parks Corporation (HKSTP) unveiled “ARIA-diabetes risks”, a retinal imaging tool for non-invasive pre-screening of diabetes. This solution aims to tackle the problem of millions of undiagnosed diabetes patients worldwide.

The International Diabetes Federation reports that in 2021, nearly half of all adults with diabetes were unaware of their condition, amounting to 239.7 million individuals worldwide. In Hong Kong alone, at least 600,000 individuals have diabetes and more than 110 million in mainland China. This is a significant issue that has both local and global implications, as people with diabetes are at an increased risk for serious and potentially life-threatening complications such as heart disease, kidney disease, and vision loss.

The Automatic Retinal Image Analysis (ARIA) technology uses artificial intelligence and machine-learning techniques to detect various health issues. The solution provides a non-invasive pre-screening tool for diabetes that delivers results within minutes and has an accuracy rate of over 90%. It does not require a blood test and offers a faster and more accessible way for early diabetes diagnosis.

The partner company formed a joint venture called “Oneness Health” with an HKSTP incubatee to capitalise on the potential for remote healthcare offered by the ARIA-diabetes risks solution.

The joint venture combines the partner company’s retinal analysis technology with the incubatee’s network of Traditional Chinese Medicine (TCM) practitioners, as well as their software and hardware development capabilities. This creates a one-stop service platform under the name “Oneness Health” that provides high-risk patients seeking TCM treatment with added convenience and flexibility, with the goal of “disease prevention”.

The Oneness Health platform will offer features such as online appointments, mobile assessments, diagnosis, and personal health management in the first quarter of 2023.

In the near future, it will also provide prescriptions for traditional Chinese medicines that can be dispensed through auto-dispensing machines at over 100 convenient locations in 18 districts of Hong Kong or collected at various NGO centres. Additionally, door-to-door courier service will be available for single elderly individuals or needy families.

The CEO of HKSTP stated that the Park is dedicated to promoting innovation by providing a comprehensive support system for translational research, product development, and commercialization. The ARIA-diabetes risks solution from the two firms which is now being offered under the Oneness Health platform is a prime example of how innovative solutions can be developed in Hong Kong and at the Science Park.

The combination of breakthrough science, world-first technology, advanced software, and hardware to create an innovative primary healthcare delivery platform through Oneness Health, is a testament to the speed, talent, infrastructure, and innovation capability of Hong Kong’s I&T ecosystem.

In line with the HKSAR Government’s Primary Healthcare Blueprint announced in December 2022, the Oneness Health platform will contribute to the government’s goal of establishing a more community-based primary healthcare system. The platform will significantly improve healthcare convenience, expand treatment options, lower patient costs, and alleviate the burden on Hong Kong’s hospitals and clinics.

The Blueprint sets out a strategy road map towards establishing a primary healthcare system that can improve the overall health and quality of life for popular in a stable manner, under the challenges brought on by an ageing popular and increasing chronic disease prevalence.

Local Governments to Boost China’s Digital Economy

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Multiple local governments in China announced measures to increase digital economy growth in 2023. Some cities, like Shanghai, and provinces, such as Zhejiang, Fujian, and Hebei, have set goals for economic progress for this year.

They emphasised the importance of the digital nation’s growth. They advocated for attempts to create blueprints for future sectors such as the metaverse, an immersive virtual environment enabled by virtual reality and augmented reality.

Zhang Yunming, The Vice-Minister of Industry and Information Technology, urged telecommunications companies to increase infrastructure construction and deployment. He pushed national telecom companies to deepen efforts in promoting an innovation-driven development strategy and accelerate the integration of digital and real economies.

As a result of the statement, connected business stocks surge. On Thursday, shares of nearly ten firms, including China National Software and Service Co, rose by the daily limit of 10%, demonstrating investors’ optimism about the rise of the digital economy in 2023.

Previously, consumer-oriented internet applications such as e-commerce drove China’s digital economy, but today business-oriented applications such as industrial internet play a far more prominent role. This demonstrates that the digital economic model has improved.

According to the China Academy of Information and Communications Technology, a government think tank, China’s digital economy is predicted to exceed 60 trillion yuan (US$8.84 trillion) by 2025.

China has laid the groundwork for the digital economy’s next era. According to data from the Ministry of Industry and Information Technology, more than 2.3 million 5G base stations will have been completed in China by the end of 2022, and the country will be able to link over 500 million residences to a gigabit optical network.

Furthermore, according to the ministry, digital connectivity for the mobile internet of things in China reached 1.84 billion in 2022, making China the first leading economy in the world to have more mobile IoT connections than mobile subscribers. The internet of things is a network of devices, cars, and other items equipped with software or sensors that facilitate interaction and share data. According to Zhao Zhiguo, the ministry’s spokeswoman, China’s mobile IoT connections account for 70% of the global total and cover the 45 major sectors of the national economy.

According to Wang Zhiqin, vice president of the China Academy of Information and Communications Technology, China has established a competent telecom infrastructure that will serve as a solid basis for China’s digital economy’s high-quality development. According to a forecast released by China’s Cyberspace Administration, the digital economy in China will be worth 45.5 trillion yuan in 2021, making it the world’s second-largest after the United States.

Liu, Vice Premier He said in a speech at the World Economic Forum’s annual conference in Davos, Switzerland, on Tuesday that China “must always make constructing a socialist market economy the direction of our transformation.

“We must allow the market to play a decisive role in resource allocation while also allowing the government to play a more active role. Some believe China will pursue a planned economy. That is not conceivable,” Liu remarked.

The remarks were consistent with the tone-setting Central Economic Work Conference, which concluded in December and underlined the importance of working “unwaveringly” to consolidate and strengthen the public sector and encourage, support, and guide private-sector development.

Tencent Holdings vice president Xu Yan believed that the government had increased its efforts recently to establish a world-class business environment for private enterprises. Tencent is stepping up its efforts to accelerate the merger of the physical and digital economies through innovation. The corporation has invested 150 billion yuan in R&D over the last three years.

Furthermore, the Chinese digital yuan has gained popularity. According to estimates from the country’s central bank, the quantity of digital yuan in circulation will reach 13.61 billion yuan (US$2.01 billion) by the end of 2022.

Digital yuan, like the physical renminbi, is a component of Chinese money as a legal tender in digital form. According to Xuan Changneng, vice governor of the bank, it is vital to integrate data and analysis while also undertaking general management of the two types of money.

Indonesia to Enhance Digital Public Mall Services

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The Ministry of Administrative Reform and Bureaucratic Reform (PANRB) join forces with a government IT firm to create a digital Public Service Mall (MPP). The initiative is a follow-up to President Joko Widodo’s directive to establish MPP Digital.

According to Minister PANRB Abdullah Azwar Anas, the IT government company is more advanced in digitalisation implementation. MPP Digital incorporates numerous services into the hand to make it easier for people to access high-quality government services.

“MPP Digital provides effective and efficient service delivery while enhancing information security for government digital services. The government IT company team will expedite the President’s vision for MPP Digital,” he explained.

MPP Digital is also expected to increase investment by allowing for faster and easier licencing, leading to job possibilities. In addition, the local administration will not need to construct a massive MPP building but will rely on digitalisation that everyone can access.

MPP Digital is expected to be ready by May 2023, following the President and Vice President’s directives. The creation of MPP Digital is also under the government’s present implementation of the Electronic Based Government System (SPBE).

At the same time, Ririek Adriansyah, the Main Director of the government IT company, declared his willingness to support the government’s initiative. He conveyed that the construction of MPP Digital was proceeding as planned because the digitalisation of services has enormous potential benefits for both the government and the general public.

Additionally, the government is working hard to progress SPBE, including introducing Digital Public Service Malls (MPP) as one of SPBE’s expressions. SPBE is also a component of President Joko Widodo’s Thematic Bureaucratic Reform, which is aimed at digitising government services.

The next Electronic-Based Government System (SPBE) aims to strengthen unity by offering a single access system for the country’s digital services, resulting in higher public service quality. Nowadays, the state’s digital public sector is still fragmented by agency, sector, and silo-based systems. As a result, citizens are frequently required to submit similar data and register several accounts to access various digital-based public sector services.

As a result, Anas will pursue a single sign-on account for users to access various government services. Users can utilise their accounts to access all public services e-services, such as population issues, business permissions, and other certifications. Digital MPP has done so following President Jokowi’s and Vice President Ma’ruf Amin’s objective to achieve bureaucratic reform with simple, powerful, and quick replies to the community.

 

More MPPs have been built and inaugurated by the government. In the future, all regions will have physical and digital MPPs, with all government services based on demographic numbers (Digital ID). MPP Digital, on the guidance of the President and Vice President, has become the PANRB ministry’s short-term focus.

As of December 2022, 103 MPPs (20% of the total of 514 regencies/cities in Indonesia) had been inaugurated in regencies and cities. Thus, fewer than 80%, or approximately 411 districts/cities, still need MPP. The Vice President aimed for roughly 150 new MPPs in 2023, with all towns and regencies having MPPs by the end of 2024.

The Ministry of PANRB has evaluated 10-15 MPPs (Public Service Malls) for inclusion in the future Digital MPP development process. These MPPs were chosen for their uniqueness, benefits, and good qualities. In general, the MPP Digital application development will be divided into four stages: requirements, design, testing, and upgrading.

Anas emphasised that government digitisation is a critical driver in enhancing the quality of public services, which would increase people’s well-being. Bureaucratic reform must increase investment and streamline business services, boosting the economic level of society. Improving the community’s financial level will undoubtedly influence the lowering poverty rate.

Indonesia to Develop Integrated Health Data System

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Budi Gunadi Sadikin, Minister of Health, announced the development of SATUSEHAT, an interoperable Indonesian health data system. Budi aimed to complete the digitalisation of health data by January 2024. In keeping with the spirit of an impactful bureaucracy, the Minister of Health is sure Indonesians would benefit from digitisation.

“The concept is interchangeable; (health facilities) can use the information anywhere: all hospitals, both public and private, pharmacies, clinics, health centres, and labs throughout Indonesia will use the same data format, and (the data) can be exchanged,” he said at the launch of the Digital Transformation Office (DTO) Space in Jakarta.

SATUSEHAT is a health platform that serves as a forum for various health apps from companies in the health business. As a result, all applications and health service facilities on the SATUSEHAT platform, including vertical hospitals, government hospitals, private hospitals, health centres, Posyandu, laboratories, clinics, and pharmacies, must adhere to the Ministry of Health’s criteria.

People no longer need to carry physical medical record files while moving hospitals because of this platform. All patient medical record resumes have been digitally captured on the SATUSEHAT platform, which can be viewed from anywhere and at any time using mobile phones.

“For certain users who haven’t been able to produce health applications, we can aid later. (And) We can eventually give standard and free applications for significant stakeholders such as Puskesmas (community health centres) and Posyandu (toddler integrated service post). This way, we can do data integration elegantly on the same platform,” Budi confirmed.

Furthermore, the Ministry of Health established DTO as a Ministry of Health work unit dedicated to implementing the Healthy Indonesia programme by developing effective data-driven policies and digital technology products. User-Based Technology Development, National Health Data Integration, Technology Capacity Building, and Data-Based Policy Making are the four principles of digital transformation being implemented.

Budi directed the DTO and the Data and Information Centre (Pusdatin) to take meaningful actions to expedite national health data digitisation. DTO must complete nationwide health interoperability that is transparent and accessible to all parties. The merger process started on July 6, 2022, and is expected to be finished by the end of 2023.

Another challenge is to combine clinical and genomic data to assess the health of the Indonesian population deployed with Artificial Intelligence to create more detailed and exact results. AI will subsequently support the Ministry of Health’s clinical and genomic data. The services are designed to help Indonesia advance health biotechnology.

During the inauguration ceremony, the Minister for Administrative Reform and Bureaucratic Reform (PANRB), Abdullah Azwar Anas, praised the Ministry of Health’s digital transformation in the healthcare system. He anticipated that the shift would affect at least five items. First and foremost, it increases the quality of healthcare services. Second, it improves access to healthcare services. Third, raise the added value of the health sector economy with a focus on domestic goods.

Fourth, speeding the achievement of the government’s main healthcare projects, such as lowering stunting prevalence. Fifth, strengthen health human resource expertise while guaranteeing equitable distribution across the country.

“For example, we may ensure that a health concern is treated by integrating data, then monitoring therapy until the assessment is entirely digitally driven. We can learn from the Covid-19 pandemic, in which health technology was extremely useful in combating the pandemic,” he went on to say.

Anas believes that the Ministry of Health’s SATUSEHAT will soon be merged with the National Electronic-Based Government System. He praised the tremendous efforts made by the Ministry of Health to implement digital transformation.

The Ministry of Health’s consolidation initiative can serve as a model for other Ministries/Institutions looking to increase work units’ roles in supervising the government’s digitalisation activities. Anas is optimistic that the integrated ecosystem of digital health data will be a huge step forward for the country’s health sector.

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