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New digitalisation platform launches in HK

The latest solution by a firm within the Hong Kong Smart Government Innovation Lab is now ready to be acquired by companies and institutions.

Solution description

The platform, called DragOnce, allows both IT and non-IT users to digitise their processes, including workflows, without coding, and it supports both web or mobile apps. In addition, the company provides implementation services which can help the Government to digitise the processes in a rapidly using the DragOnce platform.

The platform allows users of different roles to streamline the business approval process, control records access permission control, set scheduling jobs, notifications, reminders, upload or download files, pre-defined tailor-made reports or charts, etc. It supports better controlling for Government staff to manage internal processes at scale. The deployment supports both cloud or on-premises use. The solution’s existing clients consist of several governmental agencies including OGCIO, HKPC, Cyberport, HK Electric, HKUST and more.

Application Areas

The solution was developed to applied in the areas of Broadcasting, City Management, Climate and Weather, Commerce and Industry, Development, Education, Employment and Labour, Environment, Finance, Food, Health, Housing, Law and Security, Population, Recreation and Culture, Social Welfare as well as Transport.

Technologies Used

The solution uses the latest in Cloud Computing, Internet of Things (IoT), Mobile Technologies and no-coding platform/HPaPaaS.

Use cases

Public Sector Use Case 1:

The firm helped digitise over 100 forms in 3 months instead of one year by coding. The e-forms and processes are maintained by the organisation’s staff. After being deployed with the DragOnce platform, the IT team can easily digitise all paper forms with an agile methodology and consolidates all forms in a unified platform. A unified platform allows organisations to centralise all forms into one single data source, lowering the data integrity problem caused by the manual error.

Since there is no one-size-fits-all solution in terms of a single org chart structure for every enterprise, the DragOnce platform is designed to handle any structure of org chart and allows administrators to set permission controls on each level of user. With the permission controls, organisations can easily control the data accessibility on all end-users and ensure data security. This costs between HK$500,000 to HK$1.3 million.

Public Sector Use Case 2

The firm in need approached the tech company seeking an internal procurement system that could emancipate them from the manual purchasing process (excel spreadsheets, email, phone calls, sign-on print-out papers, etc). The system needed to be able to handle vendor management, quotation requests, purchase requests, purchase orders, approval processing, delivery schedule checks, purchase invoice checking and inventory management.

The platform developed by the tech firm met these requirements and allows for multiple-level approval, permission controls on end-users and dynamic workflows. After implementation, the system speeds up processes three times and allows users to easily monitor the status of procurement processes and vendor management. The cost is between HK$500,000 to HK$1.3 million.

Private Sector Use Case 3: Electric Utility Company

This electric utility company requires massive amounts of workflow data to be handled daily business processes. Thanks to the effort of the firm’s IT Team, the workflow request from the employees can be managed, but still, there are plenty of IT application requests from various Business Units and it is time-consuming to get through the traditional Software Development Life Cycle to deploy one application.

The company needs a solution to lower the workload for the IT team. DragOnce offers end-user computing solutions to them. This company needs a no-code platform to tackle the problem of numerous workflow requests on IT.

With a no-code platform, all employees can build their internal mobile applications easily without spending lots of developing time and no programming language is required.

End-user computing empowers the companys’ employees. When everyone, even non-IT employees, can build their application with few clicks, the IT team can finally focus more on critical projects. This not only results in higher productivity of the IT team but also encourages innovation in the company. All employees can now make use of their innovative ideas to build their own systems based on their understanding of the business flow. Thanks to end-user computing, the system created is 100% suitable for the end-users. The cost is between HK$500,00 to HK$1.3 million.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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