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New digitalisation platform launches in HK

The latest solution by a firm within the Hong Kong Smart Government Innovation Lab is now ready to be acquired by companies and institutions.

Solution description

The platform, called DragOnce, allows both IT and non-IT users to digitise their processes, including workflows, without coding, and it supports both web or mobile apps. In addition, the company provides implementation services which can help the Government to digitise the processes in a rapidly using the DragOnce platform.

The platform allows users of different roles to streamline the business approval process, control records access permission control, set scheduling jobs, notifications, reminders, upload or download files, pre-defined tailor-made reports or charts, etc. It supports better controlling for Government staff to manage internal processes at scale. The deployment supports both cloud or on-premises use. The solution’s existing clients consist of several governmental agencies including OGCIO, HKPC, Cyberport, HK Electric, HKUST and more.

Application Areas

The solution was developed to applied in the areas of Broadcasting, City Management, Climate and Weather, Commerce and Industry, Development, Education, Employment and Labour, Environment, Finance, Food, Health, Housing, Law and Security, Population, Recreation and Culture, Social Welfare as well as Transport.

Technologies Used

The solution uses the latest in Cloud Computing, Internet of Things (IoT), Mobile Technologies and no-coding platform/HPaPaaS.

Use cases

Public Sector Use Case 1:

The firm helped digitise over 100 forms in 3 months instead of one year by coding. The e-forms and processes are maintained by the organisation’s staff. After being deployed with the DragOnce platform, the IT team can easily digitise all paper forms with an agile methodology and consolidates all forms in a unified platform. A unified platform allows organisations to centralise all forms into one single data source, lowering the data integrity problem caused by the manual error.

Since there is no one-size-fits-all solution in terms of a single org chart structure for every enterprise, the DragOnce platform is designed to handle any structure of org chart and allows administrators to set permission controls on each level of user. With the permission controls, organisations can easily control the data accessibility on all end-users and ensure data security. This costs between HK$500,000 to HK$1.3 million.

Public Sector Use Case 2

The firm in need approached the tech company seeking an internal procurement system that could emancipate them from the manual purchasing process (excel spreadsheets, email, phone calls, sign-on print-out papers, etc). The system needed to be able to handle vendor management, quotation requests, purchase requests, purchase orders, approval processing, delivery schedule checks, purchase invoice checking and inventory management.

The platform developed by the tech firm met these requirements and allows for multiple-level approval, permission controls on end-users and dynamic workflows. After implementation, the system speeds up processes three times and allows users to easily monitor the status of procurement processes and vendor management. The cost is between HK$500,000 to HK$1.3 million.

Private Sector Use Case 3: Electric Utility Company

This electric utility company requires massive amounts of workflow data to be handled daily business processes. Thanks to the effort of the firm’s IT Team, the workflow request from the employees can be managed, but still, there are plenty of IT application requests from various Business Units and it is time-consuming to get through the traditional Software Development Life Cycle to deploy one application.

The company needs a solution to lower the workload for the IT team. DragOnce offers end-user computing solutions to them. This company needs a no-code platform to tackle the problem of numerous workflow requests on IT.

With a no-code platform, all employees can build their internal mobile applications easily without spending lots of developing time and no programming language is required.

End-user computing empowers the companys’ employees. When everyone, even non-IT employees, can build their application with few clicks, the IT team can finally focus more on critical projects. This not only results in higher productivity of the IT team but also encourages innovation in the company. All employees can now make use of their innovative ideas to build their own systems based on their understanding of the business flow. Thanks to end-user computing, the system created is 100% suitable for the end-users. The cost is between HK$500,00 to HK$1.3 million.

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