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New intelligence solutions launched in HK

Two tech firms operating under the Hong Kong Smart Government Innovation Lab recently announced that they have launched a new solution which is now ready to be acquired by companies and institutions.

Solution one – Gekko Eye

The first solution, called Gekko Eye, is a powerful data analytics platform to detect risks and monitor news events. It is a one-stop solution from data collection, data processing to data analytics.

The platform allows aggregation of various data sources from the Internet, integrates the data and transforms them into the well-structured format. The user interface features a dashboard for data analytics, supporting not only filtering and sorting of the data but also advanced analytics such as relationship search and alert functions.

Gekko Eye is unique with the following features:

  • Supports the granular data extraction process for mining unstructured text.
  • Adapt to varying layouts of different websites and standardise the results.
  • Built-in data analytics modules support analysis from multiple perspectives.
  • A user-friendly alert function for users to easily set up criteria for tracking events and to keep them informed of the event monitored.

Application areas

The solution was designed to be applied across the various areas including Broadcasting, City Management, Climate and Weather, Commerce and Industry, Development, Education, Employment and Labour, Environment, Finance, Food, Health, Housing, Infrastructure, Law and Security, Population, Recreation and Culture, Social Welfare as well as Transport.

Technologies used

The solution employs Artificial Intelligence (AI), Cloud Computing, Data Analytics, Machine Learning, Natural Language Processing and Robotic Process Automation (RPA).

Use case

The key use case for Gekko Eye is for data intelligence purposes, with the following benefits:

  • Help users answer critical questions from the multiple data sources for decision making.
  • Save time by receiving notifications from the relevant information.
  • Automate processes involving data collection from a large number of websites at scale and low cost.

Solution two – Social Power Intelligence

The second solution, called Social Power Intelligence, specialises in social listening, brand page analysis and crisis detection with its in-house proprietary system. The system was designed by analysing over 100 million of public pages and accounts of major social media platforms.

Applications areas

The solution was meant to be applied in the area of Development.

Technologies Used

The solution employs mainly Artificial Intelligence (AI) and Data Analytics.

Use case

The solution’s Social Listening feature could be used to research and determine netizens’ opinions and suggestions regarding government policies and public services. This could help policymakers understand citizens’ feeling about and reactions towards new policies and services. Also, it could be used to find out trending topics recently to closely stick with citizens.

About the Smart Government Innovation Lab

In 2018, the Government established the Smart Government Innovation Lab to explore hi-tech products such as AI and relevant technologies, including machine learning, big data analytics, cognitive systems and intelligent agent, as well as blockchain and robotics from firms, especially local start-ups.

The Lab is always on the lookout for innovation and technology (I&T) solutions that are conducive to enhancing public services or their operational effectiveness. I&T suppliers are encouraged to regularly visit the Lab’s website to check on the current business and operational needs in public service delivery and propose innovative solutions or product suggestions to address them.

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