February 21, 2024

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New Zealand Adopts Software Solutions to Advance Human Resources

As New Zealand and Australia’s economies recover from the COVID-19 health and financial crises, businesses in the region are rethinking their approach to attracting, retaining, and developing talent as a key asset for business recovery.

The adoption of innovative HR software solutions that respond to the changing needs of the workforce in the aftermath of the recession is at the heart of this strategic shift. The lessons learnt over the last year have prompted HR and business leaders to reconsider not only their crisis response strategies but also their recovery plans for 2021. An important aspect of this is their investment in HR technology (89%), which is a key decision that has an impact at various stages of the recovery cycle.

Organisations that invest in HR technology stay ahead of a potential brain drain in the region by keeping an eye on talent trends and preparing for these shifts within their own teams even before they occur. The most recent HR software solutions capture the entire employee life cycle, providing HR and business leaders with visibility into their talent pool as they enter the next phase of growth.

Driving business impact with AI

Machine learning, a subset of artificial intelligence, emerged as one of the top technology investments driving the most impact in HR in the wake of COVID-19. Employers in the past year have turned to tools, such as predictive analytics, that are built into a number of human capital management software systems today. These tools can purportedly make predictions about talent activity – or “at least suggest where there might be potential issues”, says the chief operating officer at the Software company.

With an integrated AI analytics platform, modern software solutions enable organisations to intervene before concerns become actual risks. “This has definitely brought the need for AI forward,” he says. “To have the data accessible to be able to make those decisions in an educated way is certainly an important part for people management to move that to the next level.”

Organisations that invest in HR technology stay ahead of a potential brain drain in the region by monitoring talent trends and preparing their own teams for these shifts even before they occur. The most recent HR software solutions capture the entire employee life cycle, giving HR and business leaders visibility into their talent pool as they enter the next stage of expansion.

Keeping teams connected to the mission

For the chief operating officer at the Software company, the challenge for HR software vendors is to make sure they can “cover all bases and really bring people together, irrespective of where and how they’re working”.

“We’ve seen a really big shift in terms of HR software being potentially seen as just the automation of the process, but, in this new digital and remote world, it’s also playing a big role in terms of the employee experience [EX] and employer brand,” he says.

HR software solutions facilitate cross-functional communication within their environment, particularly when managers are tracking, reviewing, and approving documents or facilitating performance reviews, promotions, and succession planning. This technologically driven approach to strategic HR functions contributes to a better overall employee experience.

Innovative HR solutions enable organisations to keep employees up to date via automated emails and real-time push notifications on their desktops or mobile devices. They can conduct daily, weekly, and monthly pulse surveys, communicate the company’s employee value proposition across channels and drive engagement with employees even when they are unable to interact with them face-to-face.

Without a doubt, technology has brought about the necessary positive change in most HR Departments. However, it should be noted that technological advancements are still far from human decision-making abilities.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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