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New Zealand Deploys Digital Tools for Citizens’ Wellbeing

The Associate Minister for Social Development and Employment, Priyanca Radhakrishnan, recently launched a suite of new digital tools to support people in harmful or unstable family environments.

According to a press release, Radhakrishnan condemned harmful behaviour of any kind and said that the government is taking important steps to modernise access and better connect New Zealanders in these situations to the services that can support them. The new digital tools include a centralised 24/7 phone and online-chat support service, a dedicated website with interactive resources for those seeking help, and a new online space specifically driving behaviour change.

The 24/7 support service accessible via phone and online chat will directly support refugees, helping to ease pressure on refugee staff. Traditional support services are now complemented by online help, offering built-in flexibility. Further, a new ‘Are You OK’ website focuses completely on supporting survivors, building on the success of the It’s Not OK campaign. The website features a new ‘Check it Out’ relationship assessment tool and a ‘Service Finder’ tool, helping users identify the most relevant support and where to access it.

A separate website, In Your Hands, has also been launched to drive behaviour change by those who may use violence and their support networks, so they can access information and support. To eliminate these issues entirely, it’s important to educate and support individuals to understand harmful behaviours, and the serious damage they cause to families, Radhakrishnan added.

The pandemic highlighted a lack of alternatives to in-person support. The government has committed NZ$4 million through the COVID-19 Response and Recovery Fund to develop support tools that are relevant to the communities they serve. This suite of digital tools will mean support is more accessible to those who need it, wherever they are, and whenever they need it.

Last year, OpenGov Asia reported that New Zealand is exploring virtual reality (VR) as a tool to improve mental health. The study revolved around intelligent customised VR for depression and anxiety treatment. It examined the ways VR exposure and interventions have been used in the treatment of mental health conditions, the technologies used, and how effective they have been as a treatment method. To increase the quality of psychological treatments and improve mental health outcomes for New Zealanders, the project draws on the expertise of an interdisciplinary team of researchers working at the intersection of mental health, virtual reality, and artificial intelligence.

Experts in the field believe the initiative could lead to the use of virtual reality in the mental health profession in New Zealand. The contribution can pave the way for large-scale efficacy testing, clinical use, and cost-effective delivery of intelligent individualised VR technology for mental health therapy across New Zealand in the future. VR in mental health is an innovative field that holds a lot of potential. This is particularly the case as standalone VR headsets are becoming more affordable, and some sets allow researchers to collect and interpret participants’ physiological data.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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