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New Zealand’s SMEs empowered to self-manage cyber resiliencee

Most of small and medium enterprises (SMEs) in New Zealand have realised the reality of conducting their businesses in the digital space. Systems encrypted with ransomware, data breaches, business disruptions, frauds and other forms of cyber-attacks can be fatal to an online business especially to an SME.

Companies have seen small businesses brought to the edge of extinction due to a range of cyber-attacks. COVID-19 has made this worse as remote access solutions (such as Remote Desktop Protocol (RDP) and Virtual Private Networks (VPNs) are often not effectively deployed leaving vulnerabilities that are easy to find by even low-skilled cybercriminals. The costs of having a professional cybersecurity programme are often out of the question for most SMEs.

In light of this, a New Zealand-based start-up is trying to push down the cost of cyber-security and make a business for itself by encouraging other small businesses to take control of their systems. The developer has a homegrown, software-as-a-service (SaaS) offering that looks to disrupt the traditional consultant-dominated industry model. Currently, six businesses have completed a beta program with the tech company.

The tech start-up wants to give small tech businesses the ability to self-assess and confidently operate their cybersecurity programmes. Cybersecurity practice has been confusing, inaccessible and left to the domain of industry consultants, says the founder and CEO.

The developer is looking to “democratise” cybersecurity practices in the country. According to him, cybersecurity help has been traditionally out of reach for many businesses due to cost, and while the quality of service available is of a very high calibre, many businesses are starting with the basics and looking to improve from there.

He also said that they are born out of the real need to make it easier and more affordable for technology companies to improve and begin to operate their security programmes with confidence.

The company plans to give SMEs an understanding of where the gaps are, a custom roadmap of what to do next and a world-class product experience to run and operate their security programme over the long term. They believe that they are filling an important gap in the market for an offering that comes in between the thoughts “wish we were doing better” and “prohibitively expensive professional services”. There is certainly a time and place for professional help, but most do not need it in the beginning.

Accordingly, leading innovators in the country said that with the emerging situation as an unprecedented crisis, the COVID-19 pandemic has certainly changed the way people work, live, consume, and travel. To adapt to these transitions, SMEs are actively seeking ways to reinvent themselves as per next-normal operating models. Businesses can no longer count on pre-coronavirus data and analysis that have substantially changed across different industries.

The coronavirus crisis has made it compelling for SMEs to endorse digital transformation to evolve and survive in the post-COVID world. This unexpected change has opened a slew of opportunities for SMEs to become future-ready and set the stage for a digital revolution.

Looking beyond the pandemic, the sector is already gearing up for this revolution. Cyber resilience and innovative customer service programmes will be critical. SMEs can boost its growth prospects by continuing to innovate for the sake of sustainability. Besides, no business ever grows without having to evolve into something more. In addition to these practices, SMEs can also explore venturing into new verticals that are gaining prominence in the new normal environment.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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