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NIST, U.S. Publishes Indicators for Smart Cities

illustration of colorful urban city with multimedia icon

What makes a city smart often feature the use of digital technologies that improve residents’ quality of life, whether that means advancing economic, resilience, equity or safety goals. Other metrics have focused on investments, installed technology devices and outcomes like cost or time savings.

All these measurements are valid, according to the National Institute of Standards and Technology, but they’re limited and incomplete. Smart streetlights and traffic monitoring solutions produce data on energy savings and congestion reduction, but they don’t help cities find out if brighter streets at night and fewer traffic accidents make residents feel safer. Similarly, assessing the value of internet-of-things deployments is difficult because connected devices are usually customised for a specific location, infrastructure and use case. 

There is often not a reliable and objective way to self-assess the level of success or impact that technologies have on inhabitants, technology deployments in smart cities are often limited to vertical applications and use cases with specific goals, rather than city-wide transformational goals. The agency wants to change that, making sure that cities have tools to measure progress, compare their results to other communities and build a smarter future for residents and businesses.

NIST takes a broad view of smart cities, defining “smart” as “the efficient use of digital technologies to provide prioritised services and benefits to meet community goals, such as economic vitality, equity, resilience, sustainability, or quality of life.

It then proposes holistic key performance indicators (H-KPI) cities can use to evaluate smart city projects that cross neighbourhoods, infrastructures, populations, income levels and use a variety of currently deployed technologies, from sensors to data platforms. The goal is to support the “reuse and repurposing of infrastructures, services and datasets, along with the integration of new technologies” so cities can keep pace with the rapidly evolving digital innovation landscape.

What’s different about the H-KPI framework is that it allows data assessment at three interacting levels of analysis:

  • The technologies layer, which means sensors, networks, data systems and computational hardware and software.
  • The infrastructure services level refers to communications, transportation, utilities and construction, as well as emergency response, law enforcement, waste management, education and city services.
  • The community benefits layer includes applications that benefit people and businesses and provide equitable access, including for personal safety and security, business and jobs growth, health care and environmental quality, as well as arts and entertainment.

Robust information flow within and across the three levels of analysis is a key characteristic of a smart city or community and a core element of the H-KPI method. The framework assesses efficiency, effectiveness, quality and alignment with priorities and becomes the foundation for the five core metrics for measuring smart:

  • Alignment of KPIs with community priorities across districts and neighbourhoods.
  • Investment alignment with community priorities.
  • Investment efficiency.
  • Information flow density.
  • Quality of infrastructure services and community benefits.

The application of the H-KPI framework is “intended to enhance the ability of cities and communities to use advanced technologies efficiently and effectively in improving the quality of life for their inhabitants. The approach will also benefit future efforts in the NIST smart cities and communities program including the NIST Global City Teams Challenge.

As reported by OpenGov Asia, NIST titled “Engineering Trustworthy Secure Systems”, addresses the engineering-driven perspective and actions necessary to develop more defensible and survivable systems, inclusive of the machine, physical, and human components that compose those systems and the capabilities and services delivered by those systems.

The need for trustworthy secure systems stems from the adverse effects associated with a diverse set of stakeholder needs that are driven by mission, business, and other objectives and concerns. The characteristics of these systems reflect a growth in the geographic size, number, and types of components and technologies that compose the systems; the complexity and dynamicity in the behaviours and outcomes of the systems; and the increased dependence that results in a range of consequences from major inconvenience to catastrophic loss due to adversity within the global operating environment.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.