February 25, 2024

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NSW’s AI Assurance Framework to Launch in March

The NSW Government announced that a new Artificial Intelligence Assurance Framework will come into effect in March. The new framework has been designed to allow agencies across the government to ensure increasingly sophisticated AI systems are safe, effective and delivering on state outcomes.

The framework was developed as part of the state government’s AI Strategy, which also included the formation of a dedicated AI Advisory Committee chaired by the NSW Government’s Chief Data Scientist. The committee helped guide the development of the framework.

The framework will ensure government services using AI are easy to access and use by customers as well as being personalised and secure.

“AI creates a huge opportunity to improve government services. We are already piloting the technology with eHealth NSW to help doctors to earlier identify sepsis in patients attending emergency departments,” he said.

The framework lays the foundation for the appropriate use of AI systems, which in turn means new ways of delivering government services in NSW. AI can be used to drive the state’s economy by helping businesses to grow and could solve some of the state’s most complex challenges, from supporting vulnerable residents to detecting fraud in the banking sector.

Coming into effect in March 2022, the NSW AI Assurance Framework assists agencies to design, build and using AI-enabled products and solutions. Consistent with the NSW Government AI Ethics Principles, the Framework is designed to help agencies identify risks that may be associated with their projects.

Who should use it?

From March 2022, the AI Assurance Framework will be required for all projects which contain an AI component, except if:

  • It uses an AI system that is a widely available commercial application, and
  • The solution is not being customised in any way or being used other than intended.

When it should be used?

The AI Assurance Framework is intended to be used at all major points of an AI project’s lifecycle – from start to finish. Project teams should continually assess their projects against the Framework to ensure their project abides by ethical principles.

As a best practice, project leaders and policymakers should review the Framework and consider each of its questions as part of the first steps in any AI project design process, and as part of any review of an existing AI solution.

How to use it? 

Project teams using AI should consider the questions under each of the Framework’s five categories, capturing their responses as they progress. The Framework also requires project teams to make decisions along the way, including decisions on how or if a project should progress.

Project teams will be required to seek approval from a responsible senior officer or submit the completed assessment to the AI Review Body.

Purpose 

This AI Assurance Framework assists project teams using AI to comprehensively analyse and document their projects’ AI-specific risks. It also assists teams to implement risk mitigation strategies and establishing clear governance and accountability measures.

It is part of a suite of materials for guiding the NSW Government in uptake and use of AI solutions:

  • AI Strategy: Outlines a vision for the use of AI in government, supported by clear commitments that will help build maturity and assurance in using this emerging technology.
  • AI Ethics Principles: Sets out the definitions of AI and principles that all agencies deploying AI are required to adhere to.
  • AI Assurance Framework: Provides clear requirements for agencies to design, build and use AI technology ethically and appropriately.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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