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NSW’s Collaborative Path to Closing the Skills Gap

The New South Wales (NSW) Government is working to address the anticipated shortage of 85,000 digital workers in the region by 2030. In a collaborative effort, government officials, leaders from the digital industry, and education and training providers are joining forces to bridge the looming digital skills gap. The Minister for Skills, TAFE, and Tertiary Education, Steve Whan, recently officiated the launch of the NSW Digital Skills and Workforce Compact at NSW Parliament House, marking a significant milestone in the initiative.

Image adapted from 2023-25 NSW Digital Skills – Compact Action Plan

The collaboration involves 37 compact partners, comprising the highest echelons of industry representation. Together, these partners hold a considerable reach, influencing 1.7 million students and representing over 340,000 digital workers in NSW.

The scope of the compact is extensive, aiming to promote digital careers across the state, with a specific focus on encouraging traditionally underrepresented groups such as women, First Nations people, and individuals in regional and remote areas to pursue tech-related professions.

At its core, the compact seeks to transform the perception of digital careers, fostering diversity in the sector and creating welcoming and productive workspaces. Recognising the urgency of the skills shortage, the partnership is committed to developing and implementing new employment pathways, providing on-the-job training experiences for individuals aspiring to embark on a long-term career in the digital industry.

The ambitious goals of the NSW Digital Compact are outlined in a comprehensive set of milestones. Firstly, the compact aims to alter societal perceptions of tech careers, emphasising diversity and inclusivity within the sector. By collaborating with industry partners, the initiative plans to expand and enhance new pathway programs for tech roles, including traineeships and work experiences. Additionally, efforts will be made to extend the reach of mentoring and networking programs to engage a more diverse audience.

Recognising the importance of continuous learning and adaptation in the rapidly evolving tech landscape, the compact seeks to provide increased opportunities for the people of NSW to reskill or upskill in tech-related roles. This not only addresses the immediate skills shortage but also positions the workforce to meet the evolving demands of the digital industry.

A crucial component of the collaborative effort is the establishment of a Digital Education Forum. This platform, created in collaboration with universities, TAFE institutions, school curriculum providers, and industry experts, is dedicated to enhancing tech education and fostering stronger industry partnerships. The forum serves as a proactive measure to ensure that educational institutions are aligned with industry needs and that students are equipped with the skills required to thrive in the digital workforce.

The Minister Steve Whan underscores the significance of this landmark agreement, emphasising the commitment of the NSW Government to shape a digitally empowered future for the state. Beyond just bridging the skills gap, the NSW Digital Compact is laying the foundation for a resilient and inclusive digital workforce.

The Minister highlights that the compact represents a substantial opportunity for government, industry, and education leaders to work together in changing people’s perceptions of ‘tech’ and expanding the inclusivity of the sector.

The Chair of the NSW Skills Board and CEO of ANZ branch of the partnering tech firm stressed the research commissioned by the NSW Skills Board, projecting a shortfall of 85,000 digital workers by 2030. To address this gap, the compact partners aim to achieve 20% of new hires coming from alternative pathways by the same year. The Chair believes that the compact will play a pivotal role in providing a pipeline of diverse talent to fill high-paying, secure jobs that are being created in NSW’s rapidly growing digital sector.

The NSW Digital Compact Partners include the NSW Government, several major global companies, the Institute of Applied Technology Digital, TAFE NSW, Tech Council of Australia, and all NSW/ACT universities. This diverse coalition reflects a collective commitment to building a robust and inclusive digital workforce, ensuring that NSW remains at the forefront of digital innovation in the years to come.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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