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The Jakarta Smart City division was launched at the end of 2014. Since then, the Jakarta Smart City team has developed technology solutions that improve city life and routine for citizens and public servants alike. This concept has been brought about by observing public needs for the greater good.
Smart City Jakarta works under the Department of Communication, Informatics, and Public Relations under Jakarta Capital City Government to develop Jakarta into a smarter city. The Capital City Government liaises with the Government Ministries to get feedback on the Jakarta Smart City initiative. Government, Public, and Private partnerships guide the Jakarta Smart City division in their development of smarter city development.
Applications developed by the division include: Qraved for restaurant integration, Qlue for public crime reporting, school placement app, Safety Pin for women to report crime, traffic reporting app, and more. The division hosts an incubation for start-ups to create many of these applications for Smart City Jakarta.
OpenGov had the pleasure of speaking to Mr. Setiaji, Head of Jakarta Smart City, Indonesia, following our breakfast dialogue on cyber security. His passion lies in empowering the citizens of Indonesia to embrace technology and data solutions.
Jakarta Smart City works to collect data which helps to facilitate its smart apps. This data is collected through government, third parties, and crowdsourcing. It is then combined with the division’s IoT system. Different insights that arise out of these apps include: rise of sugar in market products, pollution state, and more.
For the upcoming 2018 Asian Games, Jakarta Smart City aims to build working groups to help prepare Jakarta’s smart grid. This is part of this division’s short term vision. To support the Asian Games, many agencies will have to get involved and pledge their support to the efforts of the games. Mr. Setiaji told us, “First, we are first focusing on transparency and then building infrastructure to support the Asian Games. The city needs to be smarter in order to facilitate these events [for the 2018 Asian Games].”
Jakarta Smart City is looking to provide technology education to specific groups such as the youth and entrepreneurs. Mr. Setiaji told us about a program they are initiating that would provide mentors to aspiring start-ups. He hopes that there would be several locations across the city of Jakarta to host mentor/mentee interactions and spur interest in technology innovation.
Some of the challenges to getting citizens to embrace these solutions, are related to discipline. As Mr. Setiaji described, “We have some citizen complaints about discipline. As other people are throwing waste on the ground, citizens must be proactive to take care of this issue.”
Mr. Setiaji agrees that they are trying to change the mindset of the citizens to more readily embrace smart solutions. This will help the country develop into a smarter city as the citizens will more actively use the platforms provided to them.
During our breakfast discussion about cyber security, Mr. Setiaji shared some very shocking numbers which demonstrated the magnitude of threats being directed at government websites. “Government websites are suffering from many targeted attacks. About 8,800 attacks on government websites occurred in 2014. This accounted for 73% of the total attacks in Indonesia,” Mr. Setiaji shared during our breakfast dialogue.
Cyber security is crucial to developing the Jakarta Smart City solutions. Mr. Setiaji recognises the need to expand their security capabilities as the division continues to grow and collect more data.
“Now, we have become a greater system with the data we are holding. We integrate all of the data for the agencies, so we have more of a responsibility to keep this data secure from threats,” Mr. Setiaji told us.
Building Jakarta as a Smart City, requires protection for data being gathered. Using frontier technologies to collect this data presents a risk, due to security mechanisms not being integrated at the time of their conception. The notion of connected cars, for example, caused a huge commotion recently. When a video of a connected Jeep getting hacked went viral, the security community was in a panic. From this, the security community has started to create case-by-case models for securing all connected devices.
Mr. Setiaji was recently in Mexico D.F., the capital of Mexico, to share his journey towards becoming a Smart City with other Smart City leaders from around the world. He said that it was interesting seeing countries there, who do not allow certain freedoms to its people. The summit had made Mr. Setiaji realise that the country needs to come up with a national plan to create Smart Cities. Only then, will more citizens embrace the solutions provided by these projects.
What is next for Jakarta Smart City?
Setiaji describes to us the upcoming goals they are trying to achieve through this Smart City project. The first phase of its projects has focused mainly on improving government services. This upcoming year, they hope to expand their mobile services and set up software and operations inside their command centre.
Data analytics will be a key focus in the year of 2016. Jakarta Smart City has a cloud based system to support some of the data they plan to receive from agencies.
The division is also planning to expand their project to areas outside central Jakarta. They will set up locations that will work as ‘mini smart city’ headquarters. The future holds greater opportunity for Jakarta Smart City partnerships to handle issues such as mobility, public safety, education, and transportation.
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The Indonesian government actively strives to implement thematic Bureaucratic Reform (RB) directly addressing societal issues. Minister of State Apparatus Empowerment and Bureaucratic Reform (PANRB) Abdullah Azwar Anas emphasised that innovation is one way to realise impactful bureaucracy.

To create impactful bureaucracy through innovation, the PANRB Ministry, which oversees public services, encourages local governments to replicate innovations through the Public Service Innovation Replication Forum (FRIPP). This is done to expand the reach of inventions and make them an integral part of the Bureaucratic Reform effort. The PANRB Ministry, as the overseer of public services, pays special attention to the steps local governments take in implementing innovations in public service delivery.
The Public Service Innovation Replication Forum (FRIPP) is a platform for local governments to share and discuss their experiences adopting specific innovations. By sharing best practices and learnings, local governments can gain valuable insights to enhance the quality of public services at the local level.
Furthermore, Abdullah Azwar Anas emphasised that inter-government collaboration is critical to building an innovative and positively impactful bureaucracy. “Through FRIPP, we encourage local governments to inspire and adopt innovations that have proven to provide real benefits to the community,” said Minister Abdullah Azwar Anas.
As previously reported by OpenGov Asia, the PANRB Ministry, along with the Ministry of Home Affairs and the National Administrative Agency (LAN), successfully launched the National Public Service Innovation Network (JIPPNas) website as a knowledge management system and the national database for public service innovations.
JIPPNas represents a concrete step in building an innovation ecosystem at the national level. This platform allows local governments to share ideas, projects, and innovative solutions in delivering public services. With this platform, other local governments can easily access and adopt innovations, accelerating the spread of best practices.
“Therefore, the presence of JIPPNas is expected to be an effort to grow new public service models through collaboration to achieve the future government,” said Minister Abdullah Azwar Anas.
In the discourse of Future Government, Minister Abdullah Azwar Anas outlined four main focus areas of the Thematic Bureaucratic Reform, which serve as the foundation for ambitious goals: poverty alleviation, increased investment, digitisation of government administration, and accelerating the current President’s priorities. Emphasis on these areas is crucial to ensuring that the bureaucracy is an effective and efficient driving force in realising the government’s vision and mission.
Minister Anas stressed the importance of a prime bureaucratic condition as a foundation to achieve the desired goals. Like a machine that must be well-maintained, the bureaucracy is directed to be able to drive the “vehicle” of the government towards the desired direction. Thus, the success of implementing the Thematic Bureaucratic Reform involves not only structural transformation but also upholding the quality and readiness of the bureaucracy as the primary driver of development.
Addressing Future Governance or Governance 5.0, Minister Anas detailed a significant paradigm shift. The “government regulating society” transitions to “Government working together with society,” or more precisely, considering society as a partner. This concept marks an evolution in how the government interacts with society, creating closer and more inclusive collaboration.
The importance of support from strategic partners such as Indonesia Infrastructure Project Governance (IIPG) is also highlighted. As a supporter of public governance reform, IIPG significantly contributes to maintaining synergy and harmonisation of roles across multi-sectors, both from the private and public sectors. This synergy is crucial in maintaining optimal performance and achieving public governance reform goals.
In line with the paradigm shift and focus on reform, these steps mark the government’s severe efforts to build a foundation for an adaptive, responsive, and actively engaged Future Government. Thematic Bureaucratic Reform is not just about structural transformation but also an effort to create a governance ecosystem capable of meeting the challenges and demands of the times effectively and competitively.
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The proliferation of artificial intelligence (AI) technology has experienced rapid and widespread growth across various sectors. This phenomenon reflects massive adoption, making it easier for humans to meet their diverse needs. In this context, the use of artificial intelligence (AI) demands the existence of good guidelines and ethics for humans, thus emphasising the importance of responsible and ethical practices in harnessing this technology.

In Indonesia alone, the Ministry of Communication and Information Technology has supported using cutting-edge technology to compete globally. The Vice Minister, Nezar Patria, stated that the Circular Guidelines (SE) for AI Usage would help the innovations of the nation’s youths. According to him, Indonesians have made numerous discoveries in various industries, but only a few of them have integrated AI into their findings.
The Thick Blood Smear Microphotograph CAD Malaria system is an example of such integration. This is a breakthrough in the healthcare industry that focuses on the diagnosis of Malaria, which is prevalent, especially in the eastern part of Indonesia. In this innovative system, artificial intelligence significantly contributes to the efficiency of diagnostic processes, providing more accurate results and enabling faster and more effective treatment for patients infected with Malaria. Using three diagnostic methods to identify plasmodium parasites in the blood facilitates healthcare providers in obtaining comprehensive information and insights into malaria patients.
According to Nezar Patria, the guidelines for using AI represent a strategic step to ensure the continued relevance of this latest technology ecosystem, aligning with global innovation growth. Given its significant impact on international technological and economic development, he emphasised the importance of keeping pace with global developments in AI usage.
Nezar Patria emphasised that AI policies must always align with global dynamics so that Indonesia can ensure its optimal position in developing and utilising this technology. Their main focus is on determining Indonesia’s positioning in the context of AI development and utilisation, which will directly impact the sectors to be developed domestically.
Additionally, Nezar Patria highlighted that aligning with global developments in AI usage can open up broader collaboration opportunities between Indonesia and other countries. This collaboration may involve exchanging knowledge, experiences, and resources that will enrich Indonesia’s perspective in facing the challenges and opportunities arising from the development of AI technology.
At the same time, Nezar Patria discussed issues related to artificial intelligence and ethical values. There, he gathered several suggestions and recommendations from stakeholders regarding the development and use of AI, emphasising that the ecosystem’s regulations should be transparent, accountable, and fair while adhering to human-centric and explainability principles.
Nezar Patria highlighted the need for a comprehensive response to the potential challenges and risks of artificial intelligence (AI). In this framework, the government, developers, and AI providers from the public and private sectors need to support educational efforts to enhance understanding of AI, especially given its significant social implications.
The Circular on AI Ethics is considered a crucial instrument to provide comprehensive guidance in addressing regulatory compliance and responsibility needs among AI developers or providers. Nezar Patria emphasised that appropriate regulations must be implemented to provide clarity and certainty. This is to ensure that the Circular on AI Ethics can be a ready-to-use guide for stakeholders in the AI ecosystem, particularly in responding to the evolving dynamics of AI.
Nezar Patria asserted that the Circular on AI Ethics is not just a normative document but also a concrete step to enforce regulatory compliance and assume social responsibility. With clear regulations, stakeholders in the AI ecosystem can effectively adopt this guide, making it a practical guideline ready for use in developing and utilising AI technology.
“Appropriate regulations will provide legal certainty and a solid foundation for AI industry players. Thus, the Circular on AI Ethics becomes a normative instrument and an effective tool to achieve the compliance and responsibility required in using artificial intelligence,” he concluded.
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A delegation from the Ministry of State Apparatus Empowerment and Bureaucratic Reform (PANRB) met with the Permanent Mission of the Republic of Indonesia to the United Nations (PTRI New York) in New York. The meeting addressed the importance of digitisation as a fundamental foundation in bureaucratic reform.
Digitisation, involving representatives from the Ministry of PANRB and PTRI New York, discussed concrete steps to integrate technology into bureaucratic reform efforts. The discussion involved aspects such as implementing information systems, developing human resource capacity, and using technological innovation to enhance administrative efficiency.
In this meeting, the delegation from the Ministry of PANRB, led by Deputy for Institutional and Organisational Affairs Nanik Murwati, accompanied by Acting Assistant Deputy for Institutional and Organisational Affairs for the Economy, Maritime, and Investment of the Ministry of PANRB Ario Wiriandhi, was received by the Permanent Representative of Indonesia to PTRI New York, Arrmanatha Christiawan Nasir, and his team. The meeting began with discussions on the progress of institutional and organisational policy.
Nanik emphasised the urgency and importance of bureaucratic reform supported by data-based digital governance. “Digitisation through the SPBE architecture is the main foundation for bureaucratic reform, with its impact to be felt by the Indonesian people both domestically and internationally,” said Nanik.
Nanik demonstrated the Indonesian government’s commitment to advancing bureaucratic reform through digital transformation through this meeting. They underscored the importance of international collaboration, especially in exchanging knowledge and experiences related to implementing technology in public administration.
One of the main focuses of the meeting was to enhance the effectiveness of public services through implementing digital solutions. The delegation discussed the potential use of artificial intelligence, data analysis, and technology-based platforms to expedite decision-making processes and provide more responsive services to the public.
“The use of digital technology in various aspects of government operations, such as reporting, data management, and interagency coordination, can create a more open, transparent, and efficient environment,” said Nanik.
The Ministry of State Apparatus Empowerment and Bureaucratic Reform (PANRB) emphasised simplifying and integrating business processes to strengthen digitisation. The main goal is to improve the effectiveness and efficiency of task implementation, programmes, and services across all government agencies, including those carried out by the Permanent Mission of the Republic of Indonesia (PTRI) in New York.
Nanik, the representative from the Ministry of PANRB, revealed that the next step is to conduct an in-depth review with PTRI New York regarding the institutional arrangement policy of the Indonesian Representative Abroad. This institutional arrangement aligns with the revision of Presidential Decree No. 108/2003 concerning the Organisation of the Indonesian Representation Abroad. This process aims to align and enhance the organisational structure to provide optimal support in diplomatic tasks.
The discussion highlighted crucial points, including the position and relationship of business processes and work procedures between PTRI and KJRI New York, KBRI Washington DC, and other organisational elements within the PTRI New York environment. The results of the meeting are expected to form a strong foundation to strengthen synergy and efficiency in diplomatic tasks at PTRI in New York.
Furthermore, through this collaborative step, Nanik believes that by implementing digitisation comprehensively in bureaucracy, there will be significant opportunities to improve the efficiency and responsiveness of public services. Digitisation will facilitate access and information exchange between agencies, reduce task execution time, minimise bureaucracy, and mitigate risks associated with manual processes.
This initiative addresses current needs and looks ahead, creating a robust foundation for adapting to ongoing technological developments. Thus, Indonesia can continue to deliver excellent and responsive public services, achieving the goal of sustainable bureaucratic transformation.
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In the rapidly evolving landscape of the global economy, digital transformation has become a key driver of growth and competitiveness. Indeed, embracing this transformative wave is not just a choice but a necessity. The key to unlocking Indonesia’s vast potential lies in adopting a skills-first approach to learning, where the workforce is equipped with the digital skills needed to thrive in the 21st-century economy.
Indonesia, with its diverse culture and abundant resources, stands at a crossroads of opportunity. However, to harness this potential fully, the country must transition into a digitally-driven economy. The pandemic has underscored the importance of digitalisation, making it imperative for businesses and individuals alike to adapt to the new normal. Embracing digital transformation is not only about survival but also about ensuring sustainable and inclusive growth.
While the vision of unlocking Indonesia’s potential through digital transformation is promising, some challenges must be addressed to ensure successful implementation; and one of the primary challenges is the digital divide.
To overcome this barrier, concerted efforts are needed to expand digital infrastructure and provide affordable access to technology, especially in remote and underserved areas. Government initiatives, public-private partnerships, and community-based programmes can play a pivotal role in bridging this gap.
Additionally, the education system must undergo a significant overhaul to align with the demands of the digital era. This involves revising curricula to include not only technical skills but also critical thinking, problem-solving, and creativity. Encouraging multidisciplinary approaches and project-based learning can help students develop a holistic skill set that prepares them for the challenges of the digital workforce.
As Indonesia steers towards embracing digital transformation through skills-first learning, the trajectory of its economic and social development is poised to undergo a significant shift. A digitally skilled workforce not only attracts foreign investment but also fuels innovation and entrepreneurship domestically. The country can position itself as a hub for technological innovation, creating a vibrant ecosystem that fosters collaboration between startups, established enterprises, and research institutions.
Likewise, the benefits of digital transformation extend beyond economic considerations. Improved healthcare, enhanced public services, and increased connectivity can contribute to an overall improvement in the quality of life for Indonesian citizens. Smart cities, sustainable practices, and resilient communities can be nurtured through the integration of digital technologies into various facets of daily life.
The OpenGov Breakfast Insight held on 28 November 2023 at The Westin Jakarta discussed strategies to leverage emerging technologies for development and growth while acquiring digital skills to remain competitive in a rapidly evolving market in Indonesia.
Opening Remarks



Mohit Sagar, CEO and Editor-in-Chief of OpenGov Asia recognises Indonesia’s foray into digital transformation, signalling a transformative phase poised for substantial economic growth. Digital transformation, the integration of digital technologies into all aspects of society, Mohit agrees, is essential to propelling the nation into a new era.
The surge in smartphone adoption, expanding internet accessibility, and a burgeoning middle class are propelling the country’s digital economy at an astonishing speed. However, he underscores that this shift must go beyond adopting gadgets. It must become a fundamental shift in how businesses operate, governments function, and citizens lead their lives.
Highlighting the importance of digital transformation in Indonesia is crucial, especially in enabling economic growth, enhancing efficiency, and improving overall quality of life. This hinges on the citizens’ capability to comprehend, utilise and optimise digital innovation and technology.
In light of this, the urgency of acquiring digital skills cannot be overstated. In a job market evolving at a breakneck pace, individuals equipped with digital skills stand at a vantage point, securing employment and propelling their careers forward. The consequences of lagging in this digital race are stark, posing a risk of job displacement and a potential slide into obsolescence across industries, from healthcare to finance.
Adaptability, perpetual learning, and the relevance of skills in the swiftly evolving digital landscape take centre stage in this educational revolution. Enter Skills-First Learning is an innovative educational approach prioritising practical skills over conventional academic qualifications. This groundbreaking method aims to equip individuals and the workforce with the precise skills needed to flourish in the digital age.
Indonesia’s job market is undergoing a radical metamorphosis, propelled by the swift march of digital technologies. Conventional job roles are shape-shifting, creating a new wave of digital-centric positions. Automation and artificial intelligence are reshaping the private sector and infiltrating government jobs, streamlining administrative tasks and service delivery.
Citing the Indonesian government’s Ministry of Communication and Information Technology’s projection of a need for up to 9 million digital talents by 2030, Mohit underscores the critical need for upskilling to meet the surging requirements of the digital age.
“In e-commerce, proficiency in digital marketing, data analysis, and e-commerce platform management is paramount,” says Mohit. “Fintech demands expertise in digital payments, blockchain, and risk management. Also, cybersecurity professionals need skills to shield digital assets from evolving cyber threats.”
The public sector, a cornerstone of societal development, must lead by example in embracing digital technologies. Government agencies grappling with skills gaps must bridge these divides to ensure effective digital transformation, necessitating collaboration with private industries and academia.
Moreover, as AI integration expands, ensuring transparency becomes paramount, aligning its use with public sector objectives, overseeing performance, and ensuring ethical deployment.
“Identifying existing skill gaps, tailoring training programmes, fostering digital literacy, and promoting a culture of continuous learning are the keystones to navigating Indonesia’s digital future successfully,” Mohit concludes. “The journey is difficult, but the destination promises unprecedented growth and innovation.”
Welcome Address



Chad Al-Sherif Pasha, Senior Advisor and Head of APAC at Coursera for Government offers a thought-provoking analysis that projects a seismic shift in the employment paradigm by 2027. Anticipating a substantial transformation affecting approximately 28% of current employment, he underscores the pressing need for upskilling and adaptation to stay abreast of the accelerating digital environment.
Chad perceives this transformative wave not as a mere obligation to stay relevant in an ever-evolving job market, but as a gateway to thriving in the face of advancing technology and the imperative for industry transformation, offering a realm of new opportunities to unfold.
This dynamic environment, he notes, necessitates strategic planning in skills development – an essential for both confronting challenges and capitalising on opportunities that will unfold in the future.
At the core of preparing for this imminent digital transformation is upskilling. Upskilling not only provides a competitive edge but also serves as a gateway to innovation and a deeper comprehension of the changing dynamics in the market.
Strategic planning, as understood by Chad, involves a proactive approach to skills development. Recognising the trends in digital transformation and identifying the forthcoming skills requirements allows individuals and organisations to position themselves adeptly to meet the demands of the future.
“This involves the implementation of adaptive learning approaches and educational solutions tailored to the constantly evolving needs of industries,” Chad explains
Coursera, a pioneering platform in the digital education sector, plays a pivotal role in this paradigm shift. Through its diverse array of programmes and courses, Coursera contributes significantly to preparing individuals and organisations to grapple with the challenges posed by digital transformation. The platform provides access to relevant and regularly updated educational content spanning various disciplines and skills vital in today’s digital era.
Being a leader in online learning, Coursera not only facilitates access to global educational resources but also dynamically adapts its learning approaches to align with the needs of individuals and organisations amid the rapid changes in the world of work.
Chad’s role encompasses Coursera for Government, where he has organised programmes tailored to assist government agencies and organisations in readying their workforce for the ongoing digital transformation.
This initiative revolves around building a learning ecosystem that is responsive and meticulously aligned with industry needs, thereby continuing to support endeavours aimed at enhancing relevant skills and knowledge.
The significance of Coursera in supporting upskilling and reskilling extends beyond individual career development. It also contributes to organisations building teams that can adeptly navigate the dynamic business environment, fostering adaptability and innovation.
“As individuals and organisations plan a holistic skills development strategy, they not only brace themselves for the challenges of the future with confidence and readiness,” Chad explains. “They also play a pivotal role in making a positive contribution to the development of society and the global economy in this era of profound digital transformation.”
Closing Remarks
Acknowledging the valuable insights from participants, Chad extended words of encouragement and motivation, emphasising the importance of dedicated upskilling and reskilling efforts. Highlighting the dynamic nature of a rapidly evolving world, he underscored the necessity for ongoing skill enhancement to stay relevant and competitive, advocating for a positive approach to meet these demands.
Chad emphasises the importance of proactively developing skills in the era of ongoing digital transformation. He pointed out that by continuously enhancing skills, individuals not only keep up with technological advancements but also position themselves as innovators and leaders, adept at understanding and implementing innovations.
He reaffirmed Coursera’s commitment to aiding individuals in their learning endeavours. With access to top-tier educational resources globally, Coursera stands as an essential tool in nurturing a workforce that is adaptable and ready to tackle change head-on.
“Coursera for Government reiterates its commitment to being a dependable partner for individuals and organisations navigating the complexities of digital transformation,” confirms Chad. “We are committed to the pivotal role in empowering individuals and organisations to excel in an era marked by ongoing change and innovation.”
Mohit emphasises the dynamic nature of the workforce, underscoring its continuous need to adapt to the rapid changes in today’s digital landscape. In this era of digital transformation, he acknowledges that workforce management extends beyond technical skills, encompassing vital attributes such as agility, creativity and adaptability.
Organisations need to prioritise a deeper understanding of workforce needs and skill growth as the cornerstone for crafting enduring policies that will positively shape forthcoming industrial and technological progressions.
Investing in skills development and human resources is pivotal for maintaining a relevant and productive workforce. Hence, continuous learning, ongoing training, and leadership development are integral components of a successful workforce management strategy.
“Success in overcoming the challenges of digital transformation for any organisation does not hinge solely on adopting the latest technology, but equally on cultivating an innovative work culture,” he concludes. “An agile, skilled, and innovative workforce stands as the linchpin in steering market dynamics towards triumph during the digital transformation era.”
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Dalam lankskap percepatan ekonomi global, transformasi digital menjadi kunci utama untuk menumbuhkan kompetisi dan pertumbuhan suatu negara. Pastinya, merangkul gelombang transformasi bukan lagi menjadi pilihan, melainkan sebuah kebutuhan untuk tetap kompetitif. Kunci untuk mendobrak potensi Indonesia dalam transformasi digital ini terletak pada pendekatan skills-first dalam sistem pembelajaran. Artinya, tenaga kerja seperti karyawan akan dibekali dengan beragam keahlian digital yang dibutuhkan untuk menumbuhkan ekonomi di abad 21.
Sebagai negara yang memiliki beragam kebudayaan dan sumber daya, Indonesia memainkan banyak kesempatan. Akan tetapi, untuk mengimplementasikan potensi tersebut secara penuh, negara harus beralih kepada pertumbuhan ekonomi yang berbasis digital.
Masa pandemi menjadi titik balik negara untuk menyadari terkait pentingnya penggunaan sistem digital. Pada saat itu, lanskap bisnis berhasil berubah ke arah era new normal. Melihat hal tersebut, transformasi digital sekarang ini menjadi satu-satunya pilihan yang harus dilakukan untuk memastikan keberlangsungan bisnis dan pertumbuhan yang inklusif.
Sementara itu, visi dalam mendobrak potensi Indonesia melalui transformasi digital merupakan hal yang menjanjikan. Bebagai tantangan harus dihadapi guna mencapai kesuksesan yang implementatif, dan salah satu tantangan yang dihadapi dalam era ini adalah terjadinya sebuah kesenjangan digital.
Untuk melewati tantangan ini, diperlukan upaya bersama untuk memperluas infrastruktur digital dan menyediakan kemudahan untuk mengakses teknologi, terutama di area-area terpencil. Selain itu, inisisasi pemerintah, kerjasama publik-swasta, dan program berbasis komunitas menjadi peran penting dalam menjembatani kesenjangan tersebut.
Selain itu, sistem edukasi juga harus dilakukan perombakan signifikan agar sejalan dengan permintaan yang dibutuhkan di era digital. Hal ini mencakup revisi kurikulum yang tidak hanya berbasis keahlian teknis, melainkan juga penekanan pada critical-thinking, problem-solving, dan kreativitas. Melalui pendekatan multidisipliner dan project-based learning, hal tersebut tentu dapat membantu siswa untuk mengembangkan keahlian secara menyeluruh sebagai bentuk persiapan mereka dalam menghadapi tenaga kerja digital di masa depan.
Dengan melihat Indonesia yang sedang mengarahkan misinya untuk merangkul transformasi digital melalui skills-first learning, Indonesia akan menghadapi perubahan sosial ekonomi secara signifikan. Jika Indonesia berhasil membentuk berbagai tenaga kerja yang ahli digital, hal ini tidak hanya menarik perhatian investor asing, melainkan juga dapat mendorong inovasi dan semangat entrepreneurship. Indonesia dapat mencapai posisinya sebagai pusat inovasi teknologi, sehingga dapat menciptakan ekosistem dinamis yang mendorong kolaborasi antara perusahaan rintisan, perusahaan besar, dan lembaga penelitian.
Selain itu, manfaat transformasi digital tidak hanya untuk menumbuhkan perekonomian semata, akan tetapi juga dapat mendobrak peningkatan layanan kesehatan, peningkatan layanan publik, dan peningkatan konektivitas yang mampu berkontribusi pada peningkatan kualitas hidup masyarakat Indonesia secara keseluruhan. Smart city, praktik berkelanjutan (sustainability), dan masyarakat yang kuat dapat tercipta melalui integrasi teknologi digital ke dalam berbagai aspek kehidupan mereka sehari-hari.
Seluruh hal tersebut berhasil dibahas dalam acara OpenGov Breakfast Insight yang telah diselenggarakan pada tanggal 28 November 2023 berlokasi di The Westin Jakarta, berhasil mempertemukan berbagai pemimpin perusahaan dari berbagai sektor untuk mendiskusikan terkait langkah strategis Indonesia melalui pemanfaatan teknologi dan pertumbuhan sembari meningkatkan keahlian digital untuk tetap kompetitif dalam kompetisi pasar yang semakin berkembang.
Salam Pembuka



Sebagai CEO dan Kepala Redaksi di OpenGov Asia, Mohit Sagar menyoroti visi dan misi Indonesia dalam mencapai Indonesia Emas 2045. Dalam era digital, Mohit menegaskan bahwa karyawan adalah aset krusial dalam suatu perusahaan. Untuk tetap bersaing di pasar yang kompetitif, perusahaan perlu melakukan pemberdayaan karyawan yang adaptif.
Mohit menyoroti konsep “Skills-First Learning,” di mana karyawan dan tenaga kerja diberdayakan dengan pengetahuan teknologi dan digital untuk mendukung kinerja perusahaan di berbagai bidang. Ini menciptakan pondasi yang kokoh untuk pertumbuhan dan kesuksesan jangka panjang dalam menghadapi tantangan masa depan.
Pembelajaran yang berkelanjutan adalah sebuah perjalanan perusahaan yang harus dilakukan secara konsisten. Selain itu, memperluas keterampilan dan meningkatkan kapabilitas menjadi peran kunci dalam mempercepat prospek karir seseorang. Khususnya, dalam menghadapi alat dan teknologi digital seperti platform cloud computing atau alat data science, diperlukan pengembangan keterampilan yang berkelanjutan.
“Menjaga pemahaman terkini mengenai fitur dan kapabilitas baru melalui pelatihan menjadi hal yang sangat penting untuk mencapai keahlian maksimal. Dengan demikian, karyawan atau tenaga kerja dapat terus relevan dalam lingkungan yang terus berubah dan dinamis,” jelas Mohit.
Mohit juga menekankan pentingnya pelatihan yang adaptif. Pelatihan harus dapat disesuaikan dengan kebutuhan karyawan dan perusahaan yang terus berubah. Pelatihan yang tidak adaptif dapat menjadi tidak relevan dengan cepat dan tidak memberikan manfaat yang maksimal bagi karyawan.
Berikut adalah beberapa contoh spesifik tentang bagaimana pelatihan dapat membantu karyawan tetap relevan dalam lanskap digital yang terus berubah:
- Pelatihan dapat membantu karyawan mempelajari fitur dan kapabilitas baru dari teknologi yang mereka gunakan.
- Pelatihan dapat membantu karyawan mengembangkan keterampilan baru yang dibutuhkan untuk pekerjaan mereka.
- Pelatihan dapat membantu karyawan meningkatkan keterampilan berpikir kritis dan pemecahan masalah mereka.
- Pelatihan dapat membantu karyawan mengembangkan keterampilan komunikasi dan kolaborasi mereka.
Lebih lanjut, Mohit juga menawarkan beberapa strategi yang dapat dilakukan untuk mendukung percepat tersebut, di antaranya.
1.Mengidentifikasi Kesenjangan Keterampilan: Proses ini melibatkan penilaian terhadap kemampuan tenaga kerja dan memahami di mana kesenjangan berada terkait dengan teknologi baru dan AI.
2.Preferensi Program Pelatihan: Diskusikan kebutuhan akan program pelatihan yang disesuaikan berdasarkan identifikasi permasalahan. Program-program ini harus dirancang untuk membekali karyawan dengan keterampilan yang diperlukan untuk adopsi AI yang efektif dan integrasi teknologi baru.
3.Budaya Pembelajaran Berkelanjutan: Tekankan pentingnya membina budaya pembelajaran berkelanjutan di dalam organisasi. Dorong bisnis dan sektor publik untuk berinvestasi dalam pelatihan dan pengembangan berkelanjutan untuk menjaga kesejajaran dengan kemajuan teknologi.
4.Penggunaan AI yang Etis dan Bertanggung Jawab: Kebutuhan untuk berfokus pada penggunaan AI yang etis dan bertanggung jawab. Pastikan bahwa program-program pelatihan mencakup aspek etika dan implementasi AI yang bertanggung jawab untuk mencegah permasalahan yang mungkin saja terjadi.
Dengan memprioritaskan langkah-langkah tersebut, Indonesia dapat secara lebih efektif mempersiapkan tenaga kerjanya untuk mengadopsi teknologi baru dan kecerdasan buatan (AI). Ini menjadi krusial dalam menjaga agar negara tetap kompetitif dan inovatif di tengah dinamika era digital yang terus berkembang.
“Inisiatif ini bukan hanya investasi dalam sumber daya manusia, tetapi juga investasi dalam daya saing dan keberlanjutan Indonesia di era digital,” tutup Mohit.
Welcome Address



Chad Al-Sherif Pasha, selaku Senior Advisor and Head untuk APAC Coursera for Government memberikan analisis yang sangat mendalam mengenai proyeksi transformasi digital di dunia. Menurutnya, pada tahun 2027, diperkirakan akan terjadi transformasi digital yang signifikan, mencangkup sekitar 28% dari lanskap pekerjaan saat ini. Proyeksi ini menyoroti urgensi dan kebutuhan mendesak untuk meningkatkan keterampilan serta beradaptasi sebagai respons terhadap perkembangan yang terus-menerus dalam lingkungan digital.
Chad menjelaskan bahwa transformasi ini bukan hanya menjadi kewajiban semata-mata untuk mempertahankan relevansi dalam pasar tenaga kerja yang terus berubah, akan tetapi, ia menyoroti juga bahwa hal ini juga dapat mendorong peluang-peluang baru yang muncul seiring dengan kemajuan teknologi dan perubahan kebutuhan industri yang terus berkembang. “Oleh karena itu, perencanaan strategis dalam pengembangan keterampilan menjadi kunci untuk menghadapi tantangan dan memanfaatkan peluang yang akan muncul di masa depan,” jelasnya.
Di tahun 2027 mendatang, diperhitungkan akan terjadi peningkatan tuntutan sebesar 61% terhadap tenaga kerja untuk meningkatkan keterampilannya. Ditahun yang sama, 28% pekerjaan di Indonesia saat ini akan tergantikan. Selain itu, data dari AWS-Gallup Asia Pacific Digital Skills Study tahun 2022 menyatakan bahwa tenaga kerja Indonesia yang memiliki keahlian digital akan menghasilkan 2x lipat pendapatan lebih banyak dibandingkan yang tidak.
Melihat hal tersebut, Chad menggarisbawahi bahwa peningkatan keterampilan menjadi inti dari persiapan individu dan organisasi untuk menghadapi perubahan digital ini. Meningkatkan keterampilan tidak hanya memberikan keunggulan kompetitif, tetapi juga membuka pintu bagi inovasi dan pemahaman yang lebih baik terhadap dinamika pasar yang terus berubah.
Chad menyoroti pentingnya merencanakan strategi pengembangan keterampilan yang proaktif. Dengan memahami tren transformasi digital dan mengidentifikasi kebutuhan keterampilan yang mendatang, individu dan organisasi dapat memposisikan diri dengan lebih baik untuk mengatasi tantangan masa depan. Ini mencakup penerapan pendekatan pembelajaran yang adaptif dan solusi pendidikan yang responsif terhadap kebutuhan industri yang terus berkembang.
Coursera, sebagai platform inovatif dalam sektor edukasi digital, telah memberikan kontribusi yang signifikan dalam mempersiapkan individu dan organisasi menghadapi tantangan transformasi digital. Melalui berbagai program dan kursus yang ditawarkan, Coursera memberikan akses ke konten edukatif yang relevan dan diperbarui secara berkala, mencakup beragam disiplin ilmu dan keterampilan yang dibutuhkan dalam era digital saat ini.
Dengan menjadi pemimpin dalam penyediaan pembelajaran daring, Coursera tidak hanya memfasilitasi akses terhadap sumber daya pendidikan global tetapi juga mengadaptasi pendekatan pembelajaran untuk memenuhi kebutuhan individu dan organisasi di tengah perubahan cepat dalam dunia kerja.
Melalui Coursera for Government, Chad telah memainkan peran dalam menyediakan program-program yang dirancang khusus untuk membantu instansi pemerintah dan organisasi swasta dalam mempersiapkan tenaga kerja menghadapi transformasi digital yang terus berlangsung. Dengan membangun ekosistem pembelajaran yang responsif dan berfokus pada kebutuhan industri, Coursera terus mendukung upaya untuk meningkatkan keterampilan dan pengetahuan yang relevan.
Pentingnya Coursera dalam mendukung upskilling dan reskilling tidak hanya membantu individu untuk terus berkembang dalam karir mereka, tetapi juga mendukung organisasi dalam membangun tim yang dapat beradaptasi dengan perubahan lingkungan bisnis yang dinamis.
“Coursera berperan sebagai mitra strategis dalam memajukan pendidikan dan pengembangan keterampilan di era digital. Dengan terus menawarkan solusi pendidikan yang inovatif dan responsif, Coursera membantu membentuk masa depan pendidikan yang lebih inklusif, aksesibel, dan relevan untuk semua,” jelas Chad.
Salam Penutup
Dalam akhir acara, Chad memberikan dorongan dan motivasi kepada para delegasi untuk tetap aktif dalam melakukan upskilling dan reskilling terhadap pekerjaan mereka. Ia menekankan bahwa dalam dunia yang terus berubah dan berkembang pesat, peningkatan keterampilan menjadi suatu keharusan untuk tetap relevan dan berdaya saing.
Chad menyampaikan bahwa era transformasi digital yang sedang berlangsung memerlukan pendekatan proaktif terhadap pengembangan keterampilan. Dengan terus meningkatkan keterampilan, individu tidak hanya dapat mengikuti perkembangan teknologi, tetapi juga menjadi pionir dan pemimpin dalam memahami serta menerapkan inovasi-inovasi baru.
Coursera for Government, melalui panduan dan dukungan Chad, berkomitmen untuk menjadi mitra yang andal bagi individu dan organisasi dalam merespons tantangan transformasi digital. Dengan menyediakan akses ke sumber daya pendidikan terbaik dari seluruh dunia, Coursera menjadi alat penting dalam membentuk tenaga kerja yang tangguh dan siap menghadapi perubahan.
Mohit selanjutnya menyoroti bahwa, tenaga kerja bukan hanya sekadar entitas yang bersifat statis, tetapi merupakan aset dinamis yang harus terus beradaptasi dengan perubahan yang cepat di dunia digital saat ini. Dalam konteks ini, dia menekankan bahwa pengelolaan tenaga kerja di era transformasi digital tidak hanya melibatkan pengembangan keterampilan teknis semata, tetapi juga aspek-aspek seperti kreativitas dan kemampuan beradaptasi.
Menurutnya, organisasi perlu memahami bahwa berinvestasi dalam pengembangan keterampilan dan sumber daya manusia adalah langkah kunci untuk menjaga agar tenaga kerja tetap relevan dan produktif. Pembelajaran kontinu, pelatihan berkelanjutan, dan pengembangan kepemimpinan menjadi bagian integral dari strategi pengelolaan tenaga kerja yang sukses di era digital ini.
“Keberhasilan organisasi dalam menghadapi tantangan transformasi digital tidak hanya bergantung pada adopsi teknologi terkini, tetapi juga pada kemampuan mereka untuk membangun budaya kerja yang inovatif,” pungkas Mohit.
Mohit dan Chad bersama-sama sepakat bahwa tenaga kerja yang adaptif, terampil, dan inovatif akan menjadi kekuatan utama dalam menghadapi dinamika pasar menuju keberhasilan dalam era transformasi digital. Mereka percaya bahwa, pemahaman mendalam tentang kebutuhan tenaga kerja dan pengembangan keterampilan menjadi dasar bagi strategi jangka panjang yang dapat menghasilkan dampak positif dalam menghadapi perubahan industri dan teknologi di masa depan.
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The National Research and Innovation Agency (BRIN), through the Centre for Artificial Intelligence and Cyber Security Research, is currently developing a research project involving implementing Artificial Intelligence (AI) algorithms for diagnosing malaria. This research aimed to design and build a computer-based diagnosis system enriched with the implementation of AI algorithms to determine the health status of patients related to malaria.


Through AI integration, this system can identify whether a patient is affected by malaria and continue the diagnostic process by identifying the species of plasmodia and the life stage attacking red blood cells.
This step enhanced the accuracy of diagnosing malaria and opened opportunities for developing more precise and customised treatments.
Artificial intelligence significantly contributes to the efficiency of diagnostic processes, providing more accurate results and enabling faster and more effective treatment for patients infected with malaria.
AI technology in the malaria diagnosis process reflects a development in medicine and health technology, expanding the potential to detect and manage infectious diseases.
Thus, this research not only reflects scientific progress but also has the potential to make a significant positive impact on global efforts to combat infectious diseases, particularly malaria.
Currently, malaria is predominantly a concern in tropical and subtropical regions. Three diagnostic methods exist to identify plasmodium parasites in the blood: Rapid Diagnostic Test, Polymerase Chain Reaction, and peripheral blood smear microphotograph, which has become the standard.
The Head of the Centre for Artificial Intelligence and Cyber Security Research, Anto Satriyo, emphasised that the morphology of plasmodia changes over time, so the diagnostic system is built to identify each life stage of each parasite. “We also developed a system to automate the diagnosis using Arduino, as hundreds of fields of view (thick smear: 200 leucocytes, thin smear: 500-1000 erythrocytes) need to be analysed for the final diagnosis decision, especially during Mass Blood Surveys in malaria-prone areas, especially in Eastern Indonesia,” he explained.
The Thick Blood Smear Microphotograph CAD Malaria system, previously developed through a diagnostic process, begins with reading thick blood smear slides in the first field of view. After being captured by the camera, the image is processed by the application to determine the presence of malaria parasites. “The image is then saved as data. After completion, the motor control system will shift the slide to the right to obtain the second adjacent field of view. The next process is taking images of the second field of view for analysis and storage. This process is repeated until the minimum number of fields of view diagnosed is reached,” he asserted.
Experimental data were collected from various regions in Indonesia by the Malaria Laboratory of the Eijkman Centre for Molecular Biology Research while they built the diagnosis system. “It is envisioned that the system can be used to assist field officers so that diagnoses can be made faster and more accurately,” he concluded.
AI technology in malaria diagnosis represents a significant breakthrough in medical efforts to improve the accuracy, efficiency, and speed of the diagnostic process for this disease. Beyond clinical benefits, the development of this system also drives advancements in knowledge and technology in the fields of artificial intelligence and medicine.
By continuing to explore the potential of this technology in the future, it will not only be beneficial in diagnosing malaria but will also contribute to understanding and managing other infectious diseases. As a result, applying artificial intelligence technology in the context of malaria diagnosis opens the path toward more advanced, responsive, and targeted healthcare.
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In the digital realm, children encounter an abundance of online information and content. In light of this, Nezar Patria, Deputy Minister of the Ministry of Communication and Information (Kominfo), emphasises the critical need for collective action among stakeholders to protect children from online risks and thwart digital predators’ attempts.


Since 2009, Indonesia has embraced the International Telecommunication Union’s (ITU) guidelines for safeguarding children in the online environment, with updates made in 2020. The guide is directed at four groups: children, parents/guardians/educators, industry, and policymakers.
These guidelines can be used to establish secure, participatory, inclusive, and age-appropriate digital environments for children, Patria stated during the opening of the Artificial Intelligence (AI) Public Discussion Series in South Jakarta.
There are numerous threats that exist in the online realm concerning children’s internet usage, including exposure to negative content, cyberbullying, and data leakage. UNICEF data reveals that this year, there will be 175,000 new child internet users every day, equating to one child joining the online community every second. In Indonesia alone, a staggering 30 million use the internet.
Patria stressed the crucial role of AI, emphasising the importance of implementing automatic content filters and moderation to counteract negative content. AI can be used to detect cyberbullying through security measures and by recognising the patterns of cyberbullying perpetrators. It can also identify perpetrators of online violence through behavioral detection in the digital space as well as enhance security and privacy protection. Moreover, AI can assist parents in monitoring screen time, ensuring that children maintain a balanced and healthy level of engagement with digital devices.
Conversely, the presence of generative AI technology, such as deepfake, enables the manipulation of photo or video content, potentially leading to the creation of harmful material with children as victims. Patria urged collaborative discussions among all stakeholders involved in related matters to harness AI technology for the advancement and well-being of children in Indonesia.
He highlighted UNESCO’s Recommendation on the Ethics of Artificial Intelligence, emphasising it as a reference for safeguarding children in the digital realm. According to him, this recommendation includes discussions on the implications of AI use on children and outlines how AI governance can uphold the fundamental rights of children.
The upcoming generation, having been exposed to AI from an early age, is poised to become highly active AI users in the next 10-15 years. Hence, it is important to engage all stakeholders in crafting guidelines and addressing the potential adverse effects of AI on children.
Many countries worldwide share these concerns regarding the development of AI. Nearly every country is actively seeking ways to mitigate the risks associated with AI use, particularly concerning children. Various initiatives have been introduced to raise awareness about potential online dangers for children. “In fact, ITU and the National Cybersecurity Authority (NCA) from Saudi Arabia launched the Creating a Safe and Prosperous Cyberspace for Children Programme in 2020 which has two pillars, namely capacity building and policy support,” Patria explained.
Furthermore, in Vietnam, the government has held several press conferences calling for parents to be vigilant when it comes to monitoring what their children have access to online. It has encouraged parents to follow Vietnam’s principles of conduct in the network environment and ensure that their children only use applications specifically designed for them.