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Pandemic Lessons Inform Taiwan’s Tech Innovation

Taiwan’s Minister of Science and Technology said that the global pandemic is accelerating digital transformation. The pandemic poses both challenges and opportunities to rethink technology development and supply chain management. Thanks to public and private efforts over the past year, Taiwan has largely withstood the ravages of COVID-19.

Infections spiked in mid-May, prompting various government restrictions. The number of COVID-19 cases is now declining. Taiwan has earned global praise for its effective campaign to limit the coronavirus, a program that includes an electronic fence that tracks residents via mobile phones to ensure that quarantined people remain at home. The effort is also seen as less intrusive than other tracking efforts.

Taiwan has shown its skills and expertise in public health and digital technology. With the belief that ‘Taiwan can help’, the government has been sharing resources and pandemic experiences with international partners. Many foreigners get to know about Taiwan in the process. The pandemic poses a challenge, but also creates an opportunity for Taiwan to highlight outstanding tech professionals and industry chains.

Digital Transformation

In the post-pandemic world, Taiwan will focus on six key industries: security, precision healthcare, digital transformation, semiconductors, space and 5G/6G Internet infrastructure. Taiwan has focused a lot on digital policies and, in the next few years, such as blockchain and the Internet of Things (IoT). Everything will be connected and everything will revolve around digital technologies. Due to the pandemic, Taiwan must speed up to move forward in the digital transformation process even faster.

Large enterprises are ramping up their digital transformation efforts. They have a lot of automated plans, and they are using a lot of big data. Besides AI, 5G, IoT, and other digital technologies, Taiwan focuses on supporting digital transformation in Small and Medium-sized Enterprises and micro-businesses. Those companies and startups account for about 80%of Taiwan’s workforce.

Taiwan’s goal is to have a digital platform so that information service providers can work closely with all those small businesses. The government also wants to guide them through this transformation process. Because of the pandemic, they are encountering some problems. But the pandemic will be the boost to make this digital leap.

Information security is also critical to digital and smart development. As IoT connects everything, companies must take digital asset protection seriously. To that end, Taiwan is establishing a Security Center of Excellence for security professionals and technology innovation across Asia.

Privacy

The linking of devices and the information they store is both a convenience and a threat to privacy. Hackers increasingly search for unsecured digital assets. Contact tracing and other tracking platforms have heightened those concerns. Observers have praised Taiwan for those devices, but many have wondered whether the tracking process might invade the privacy of some people. Therefore, Taiwan is paying extra attention to make sure that when the data is used, privacy is also ensured.

Specific regulations that seek to ensure all data collected during the pandemic remains secure and must be removed or disposed of after a certain amount of time. While the government is safeguarding people’s safety and their lives, they also have to maintain democracy. So Taiwan needs to strike a balance between democracy and security. The minister stressed that digital technologies, human rights and democracy are all linked. How to use technologies to ensure convenience while maintaining human rights is always a fine balance.

Innovation

The minister defines innovation as an advance based on close observation of everyday life. In Taiwan, For the next 10 years, digital technologies will be integrated into the traditional industry. As digital technologies and cybersecurity improve, these will be essential for young people both now and in the future, when resources will be more precious. As resources on this planet are not indefinite, integrating technology, nature and society are essential

Taiwan Startups

Taiwan has long supported technology startups in fields ranging from telecommunications to AI, IoT and Virtual Reality (VR). Those efforts are beginning to bear fruit. For instance, a Taiwan-based startup invented a tool that uses AI to convert text into video. The startup is working with local media outlets and e-commerce retailers. Taiwan-based startups have won several awards. Startups need to connect technologies to life and its daily needs.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.