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Rapid Development of Telehealth Services in the Philippines

In the Philippines, the growth in teleconsultations came about after an organisation collaborated with the Philippines Department of Health and the National Privacy Commission in providing free telemedicine services, which aided in reducing health centre occupancy and preventing the spread of COVID-19. Since the partnership’s inception, almost 70,000 virtual session services had been provided to patients throughout the country.

It had used a medical co-management approach in addressing patient concerns, wherein medical doctors can collaborate to establish a diagnosis and provide first-class possible treatment. Despite the travel and movement restrictions, our capabilities, resources, and partnerships have allowed us to provide healthcare solutions to people.

The coronavirus disease-19 (COVID-19) outbreak is a public health emergency of global concern. Telehealth is a viable option for combating the COVID-19 outbreak. The purpose of this systematic evaluation was to determine the role of telehealth services in disease prevention, diagnosis, treatment, and management during the COVID-19 outbreak.

According to one study, the increase in telemedicine was greatest among patients in low-poverty counties (about 48 visits per 10,000 people compared to 15 visits per 10,000 people in high-poverty counties) and amongst patients in metropolitan areas (approximately 50 visits per 10,000 people versus about 31 visits per 10,000 people in rural areas).

Recently, there has been a rapid integration of these telehealth platforms. The Philippines local telehealth platform and a Philippine conglomerate firm introduced a joint venture in the Philippines to launch a telemedicine platform and develop a comprehensive digital healthcare ecosystem. On-demand virtual consultations with healthcare providers and chronic care services are a few of the key features.

With this, the joint venture will leverage the firm’s extensive healthcare network in the Philippines, in addition to the telehealth platform’s track record of efficiently delivering integrated telehealth solutions to millions of Southeast Asian users.

The collaboration effectively launched the platform to the firm’s employees and is now expanding its services to the public. App users can acquire a cashless doctor’s consultation, in addition to medical prescriptions and referral letters, in-app. They can also register for mental wellness counselling, and speak to an experienced counsellor through the app.

The local telemedicine platform allows users to bypass health facility lines and video-call a licenced health practitioner in 5 minutes, with medication introduced the next day. Medication delivery is completely free in Metro Manila. Medical history, health reports, and other documents are saved in the app for easy access. The platform additionally facilitates mental health counselling by trained counsellors and therapists.

OpenGov Asia reported that with AI’s expanding use in telemedicine, doctors will be able to easily analyse, screen, and diagnose various illnesses from afar. When remote checking and AI are combined, good progress can be made with less specialised labour. This is because AI has the potential to reduce hospital wait times and other processing inconveniences.

The demand for smart healthcare, which includes telehealth and telemedicine, is increasing globally. From the distribution of electronic medical cards to personal consultations, telehealth is one of the newest industries to use AI extensively. As the field of telemedicine and telehealth evolves with increasing adoption, the role of AI in telemedicine, too, will grow substantially.

Telemedicine is practically the country’s healthcare sector’s future, and the Philippines government will need to consider it as a key component of universal health coverage. As there are not enough doctors in the country, utilising technology to distribute medicine is necessary for the country’s healthcare sector to improve. As telehealth continues to evolve, in the not-so-distant future people would soon be hearing “the robot will see you now.”

Ultimately, the use of telehealth complements the delivery of health care. As a result, during the COVID-19 outbreak, telehealth should be a significant tool in providing care whilst keeping patients and health providers safe.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.