February 22, 2024

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Research and Digital Services to Boost Workplace Safety

New research projects are underway to help working people overcome language barriers while accessing safety information and preventing employee burnout. The Centre for Work Health and Safety has partnered with digital innovators as part of a new program exploring how app-based interventions can reduce harm in workplaces.

The Head of SafeWork NSW stated that while there are many variables on worksites across NSW, most workers will have access to some form of technology, whether on a phone, a notebook computer, or other devices. She noted that this public-private partnership combines science, technology and evidence in a bid to deliver better outcomes for employees and businesses. The Centre is working with these two New South Wales-based businesses to leverage their ground-breaking safety ideas with a focus on practical solutions.

One app was a recipient of a SafeWork Award 2021, which allows workers from culturally and linguistically diverse backgrounds to access important safety information in their preferred language. The tech company’s Managing Director stated that the business is pleased to be working with the NSW Government and understands the workforce is culturally diverse.

The company recognises bringing working people together from all walks of life requires an unparalleled level of communication. They understand workplace safety depends on people and businesses having quality communication methods that are easy to understand. Their service delivers digital multilingual checklists, safety guidance and more via visual, voice and audio technologies.

The partnership will ensure that this tech firm’s app meets standards for culturally diverse employees while identifying ways to enhance the product with an underlying evidence base.  The research will also aim to boost the mental health and well-being of working people.

The Centre has partnered with another tech firm. The company has created an online well-being app that employs a mixture of psychology and artificial intelligence (AI) to deliver personalised nudges to workers to catch the precursors to burnout before it appears.

The Founder and CEO of this tech firm stated that the use of smart technologies like natural language processing and sentiment analysis can help employers detect and prevent burnout in teams. The company aims to create workplaces where both employees and employers have the right insights and tools to be healthier, happier and more productive at work.

The app features an animated AI assistant that delivers stress management tips, or ‘nudges’, to workers in real-time as needed.

The Director Centre for Work Health and Safety stated that the Centre for Work Health and Safety is working with diverse stakeholders to develop quality solutions to work health and safety problems. She noted that there are so many untapped ideas to solve common WHS issues just sitting in the minds of people who are on the frontline. The aim is to work with those people to create safer workplaces.

The global workplace safety market is expected to grow from an estimated US$14.2 billion in 2022 to US$26.7 billion by 2027 at a CAGR of 13.5% during the forecast period. This growth can be attributed to the rise in workplace accidents and injuries across a variety of workplaces in different regions.

There is a growing demand for workplace safety solutions across verticals including energy and utilities, construction and engineering, chemicals and materials, government and defence, healthcare and more.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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