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Robots to ease the Filipino shopping experience

The Philippine retail industry will soon be experiencing a major breakthrough that will change the shopping experience for Filipinos.

As reported, robot concierges will soon be dominating the country’s SM Supermalls. The mall chain will be employing its newest interactive mall attendant.

The supermalls company has partnered with a technology company called Cal-Comp Technology (Philippines) Inc. to launch the New Era AI Robotic Service in its malls nationwide.

With this initiative, there will soon be English-speaking robots in the malls to help customers find a store. They will also serve as source of information on latest mall-wide promotions.

The first ever in-mall smart customer service robot in the country will make its debut appearance at the mall’s SM Megamall branch in the first quarter of 2019.

The robot will provide seamless customer service by directing mall-goers and answering queries about mall shops and tenant promos.

Moreover, the large screen and speakers on the robot provide real time promotion with interactive wayfinding service with more relevant results and less effort.

All of these are going to be possible through artificial intelligence (AI) technologies within the service robots.

The tech company’s partnership with the supermalls will revolutionise the local retail industry and everyone’s excited.

The partnership will bring customers another fun innovation that aims to transform shopping and retail experiences in the country.

Among the robot’s features include smart voice interactivity and facial detection. It is equipped with a front screen which can be used for mobile advertisements and delivering other announcements.

Furthermore, since the robots were put up by Filipino engineers, they are capable of speaking in Filipino, making them more understandable to all the shoppers.

The retail industry is not the only sector that service robots can be used. They can also be utilised in healthcare and finance.

The tech company is expanding its presence in the Philippines through the production of high-tech products like robotics and other innovations in automation, 3D printing and AI.

According to this report, it is the local unit of Taiwan-based New Kinpo Group. The tech company initially planned to raise PHP6.77 billion through an initial public offering (IPO) to finance its expansion in the country.

However, they decided to back out due to market volatility.

This would have funded the construction of 2 new manufacturing facilities, new assembly equipment, and machinery.

Meanwhile, there are currently 71 supermalls spread all over the Philippines.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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