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Singapore Named Smartest Global City for Third Year Running

According to this year’s Smart City Index, Singapore is the smartest city in the world for the third year running. A “smart city” is an urban setting that applies technology to enhance the benefits and diminish the shortcomings of urbanisation for its citizens. The Smart City Index takes into account input from the cities’ residents of how technology had improved their lives. About 120 residents from each city were surveyed in July this year.

The report also noted that the pandemic highlighted the innovative potential of smart cities to sometimes better address certain challenges — such as organising the distribution of protective equipment, the use of medical facilities and vaccination campaigns — compared to central governments. Strong tech cultures and digital infrastructure helped efforts throughout the pandemic, especially with contact tracing.

Singapore’s achievement is largely due to the policies it pursued at both the city and national level – particularly in e-government services, education and human-centric urban strategies. Its higher degree of social cohesion was also a factor, as well as the availability of digital facilities, typically apps that allowed the close monitoring of how the virus was circulating. But it is still too early to infer from the findings how the pandemic had impacted the survey participants in Singapore.

– Dr Bruno Lanvin, President, IMD Smart City Observatory

Moreover, Singaporeans are able to address challenges related to health, safety, or mobility easily and effectively. Singapore has strong institutions and its residents appreciate the opportunities with respect to work and school available for them. An important reason for success is also the high degree of social cohesion that characterises the city-state.

Participants in each city were asked questions on their ideas of existing infrastructure and technological provisions and services available to them. These were broken down into five key areas: health and safety, mobility, activities, opportunities, and governance.

Survey participants were also asked to select five out of 15 priority areas, such as affordable housing or health services, for their city. Other questions posed to the residents included how they feel whether the availability of online information has increased their trust in authorities.

For this year’s rankings, the final score for each city was computed using the answers from residents surveyed this year and in the past two years, with the most weight given to recent replies and the least to those recorded in 2019.

The rankings also take into account economic and social data taken from the UN Development Index, which ranks countries based on health, education and living standards. The team behind this year’s Smart City Index said the findings showed that the top concern worldwide is access to affordable housing. But access to better air quality and health services has become a greater priority in cities worldwide since the COVID-19 pandemic occurred.

As reported by OpenGov Asia, as a global forerunner in smart city initiatives, Singapore believes that technological disruption is a global force to be both confronted and harnessed. This is what drives its Smart Nation ambitions, aimed at transitioning the nation to the next industrial phase.

To achieve that goal requires Singapore to match its smart city ambitions with scalable, beneficial real-world outcomes that embody the city-state with a high level of hyperconnected maturity. The COVID-19 pandemic will not be the only challenge Singapore will face and hence being hyperconnected will set it on the path towards becoming a truly sustainable and smart nation.

Singapore itself is classified as a leader in hyperconnected maturity and has even been dubbed the ‘smartest city in the world’, due in no small part to the proactive innovation measures its government and businesses have been taking in line with Smart Nation efforts.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.