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Singapore: Tech-Driven Transportation for a Sustainable Workforce

The Land Transport Industry Transformation Map (ITM) 2025 was unveiled by Minister of Transport S Iswaran. Developed by the Land Transport Authority (LTA) in close collaboration with industry and union partners, the updated Land Transport ITM aims to create a sustainable and resilient land transport sector, a workforce that is future-ready, and a thriving ecosystem.

The Land Transport ITM 2025 will assist the industry in overcoming the immediate challenges of labour shortages and decarbonisation. It aims to accomplish three strategic outcomes, including A Future-Ready Workforce, A Sustainable and Resilient Land Transport Sector, and A Reliable and Cost-Effective Transport System through Innovation and Technology.

“Talent development and skills upgrading for workers remain key to the land transport sector’s transformation and resilience,” says Chee Hong Tat, Senior Minister of State, Ministry of Transport and Co-Chair of the Future Economy Council (FEC) Connectivity Cluster. The LTA is collaborating with public transportation operators and unions to prepare workers for new challenges, ensuring that the workforce remains productive and future-ready.

The land transport industry, a critical pillar in enabling connectivity that supports the economy, can only do so thanks to the efforts of its employees. With over 100,000 employees, the workers perform a variety of roles such as bus captains, bus mechanics, customer service officers, railway engineers, station managers, and point-to-point (P2P) drivers.

The nature of work will also change as technology and digitalisation advance. As a result, under the revised ITM, the LTA will collaborate with the National Transport Workers Union (NTWU) and public transportation operators to train rail workers to use new and emerging technologies such as data and statistical analytics, as well as condition monitoring, to increase efficiency and productivity.

Since 2020, the Rail Manpower Development Incentive has helped over 2,900 workers improve their skills. Faults, for example, can be detected and physical checks reduced using video monitoring and image analysis.

Additionally, they are gradually enhancing the skills of their bus captains and technicians to operate electric buses. To create appropriate training programmes on cleaner energy buses for the bus workforce, the Singapore Bus Academy (SGBA) has been collaborating with pertinent stakeholders, including bus suppliers, Institutes of Higher Learning, NTWU, and bus operators.

To prepare the workforce to support Singapore’s push for vehicle electrification, LTA will also keep up its close collaboration with partners in the private transportation sector, such as tertiary institutions. Also, LTA will keep urging commuters to use public transportation or active transportation options under Walk Cycle Ride. By enhancing the infrastructure for EV charging and fortifying the EV regulatory framework, LTA is also encouraging greater adoption of EVs.

To increase the effectiveness of the land transportation system, industry and academic partners will use an open innovation strategy to draw on outside ideas. This includes decentralising data and working with others to develop creative solutions that will improve operational procedures and promote environmental sustainability.

To simplify outreach to industry partners, the LTA introduced the Land Transport Innovation Portal in September 2022 as a one-stop shop for all innovation-related issues. To assist partners in better understanding LTA’s requirements and identifying opportunities for co-innovation and collaboration, the portal disseminates operational problem statements from LTA as well as details on upcoming innovation events.

Additionally, it points potential innovators to the LTA DataMall’s data resources, which include over 130 static and dynamic datasets as well as a newly expanded catalogue of “On-Request Datasets” in an effort to spur more original ideas that can meet the needs of the land transportation industry.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.