February 28, 2024

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Singapore Uses Iris and Facial Biometrics as Primary Identifiers at Immigration Checkpoints

The Immigration & Checkpoints Authority (ICA) has been progressively implementing more secure and efficient immigration clearance, in collaboration with the Home Team Science and Technology Agency (HTX).

Since July 2020, all automated and manual immigration lanes and counters at the passenger halls of Singapore’s land, sea and air checkpoints have been equipped with iris and facial scanners.

Iris patterns and facial features will replace fingerprints as the primary biometric identifiers for immigration clearance. Fingerprints will be used as a secondary biometric identifier for travellers who are unsuccessful in their iris and facial scans.

Secure and Efficient Immigration Clearance

Since ICA implemented the enhanced-Immigration Automated Clearance System (eIACS) in 2006, fingerprints have been the primary biometric identifier for immigration clearance at our checkpoints. ICA started enrolling the iris images of Singapore Citizens and Permanent Residents from 1 January 2017, as iris patterns have a number of strengths as a biometric identifier compared to fingerprints.

By using iris patterns in lieu of fingerprints for identification, issues with fingerprint verification, such as deterioration of fingerprints due to ageing, scarring or dryness, are avoided. This will enable travellers who currently have difficulty authenticating their identity using fingerprints to use the automated immigration
clearance lanes.

Second, iris patterns have a higher degree of variation and uniqueness than fingerprints, and are therefore more robust and reliable for use for identification purposes. An iris scan provides almost 250 feature points for matching, as compared to about 100 feature points for a fingerprint. In addition, specialised equipment is required to conduct the iris scan, which makes it less susceptible to misuse.

To further strengthen the identification process, authorities will employ iris and facial scans concurrently. Facial recognition provides a second check of a person’s identity. The use of two biometric identifiers – iris patterns and facial features, will provide even more reliable authentication of the identity of travellers, and further strengthen ICA’s ability to safeguard Singapore’s borders.

Transforming Immigration Clearance

For travellers, the new immigration system allows for simultaneous and touch-free capture of these two biometrics, and offers more hygienic, more convenient and more efficient immigration clearance.

Singapore Citizens, Permanent Residents, long-term pass holders, as well as international travellers on our Frequent Traveller Programme (FTP) who have enrolled their iris and facial biometrics with ICA, are eligible for this new mode of clearance

When these travellers approach the automated immigration lanes, they will be prompted to use their iris and facial biometrics for immigration clearance. If authentication via iris and facial biometrics is unsuccessful or if they have yet to enrol their iris and facial biometrics with ICA, such travellers will be prompted to clear immigration using their fingerprints.

The use of iris and facial scans is part of Singapore’s plan to transform their checkpoints, to provide travellers with more secure and efficient immigration clearance. They aim to realise the New Clearance Concept (NCC) at checkpoints by 2022.

Beyond multi-modal biometric clearance, the NCC will eventually enable Singapore residents to clear immigration at checkpoints without the need to present a passport. They hope to enable the majority of foreign visitors, including first-time visitors, to clear immigration at the automated lanes on arrival, without the need for prior enrolment of their biometrics.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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