We are creating some awesome events for you. Kindly bear with us.

Singapore’s Health Minister launches Healthcare Industry Transformation Map (ITM)

Singapore’s Health Minister launches Healthcare Industry Transformation Map (ITM)

Featured image via Ministry of Health’s official Facebook page.

At the opening of the Futurehealth Conference 2017 yesterday, Minister for Health Mr. Gan Kim Yong launched the Healthcare Industry Transformation Map (ITM). A tripartite effort, the ITM maps out strategies to steer the healthcare industry and workforce towards better skills and better work so that they can deliver better care for Singaporeans.

The Singapore healthcare system faces several long-term trends. With an ageing population and rising chronic disease incidence, healthcare needs will increase in demand and complexity. The challenge is to meet these needs with Singapore’s fiscal and manpower resources in a sustainable manner.

The Ministry of Health (MOH) has set out three key shifts for Singapore’s healthcare system. First, moving beyond healthcare to health through more effective health promotion and disease prevention. Second, moving beyond hospital to community by shifting the centre of gravity of care from the acute hospital setting to the primary care, community and home settings, while maintaining care outcomes. And finally, shifting beyond quality to value through ensuring appropriate and cost-effective care.

The Healthcare ITM sets out three strategies that will support these shifts. MOH will work with healthcare providers, unions and healthcare professionals, and academia and research institutions to implement the strategies.

Enhancing Jobs and Skills

MOH will attract more locals to join the healthcare sector, and provide multiple pathways for mid-career Singaporeans to find new opportunities. For example, new schemes will be introduced, like the ongoing Senior Management Associate Scheme, that will help mid-career Singaporeans take on specific job roles or leadership positions in healthcare. MOH will also open up more training pathways to facilitate more mid-career PMETs to join nursing.

MOH will develop new skills among the healthcare workforce to support our transformation of healthcare services. One priority is community nursing. The Community Nursing Scholarships have just been launched to build up manpower in the aged care sector, and groom future nursing leaders through rotations across care settings.

MOH will redesign jobs and enhance skills upgrading initiatives to build a future ready healthcare workforce who can enjoy meaningful careers. For example, beyond supporting hospital operations and administration, outpatient Patient Service Associates (PSAs) are being trained to perform some clinical tasks like venepuncture, uroflow, electrocardiogram, and basic medication checking.

By end 2018, opportunities for new roles and broaden the skills for nurses, allied health professionals, pharmacy technicians and support care staff will also be expanded.

Raising Productivity

The Ministry is working with with healthcare providers to review and streamline workflows, so that healthcare staff can better focus their time and energy on patient care. In particular, MOH will support nurses and review the amount of nursing time spent on tasks such as inventory management, documentation, food service and patient transport.

The use of cost-effective technology and assistive equipment will also be scaled up to make work easier, especially for Singapore’s ageing workforce. For example, the Centre for Healthcare Assistive and Robotics Technology (CHART) will bulk purchase close to 600 bed transporters for deployment across Changi General Hospital (CGH), Ng Teng Fong General Hospital (NTFGH), National University Hospital (NUH) and Tan Tock Seng Hospital (TTSH) in phases starting from June 2018. By reducing the physical strain of healthcare jobs, the Ministry aims to support Singapore’s ageing workforce to continue working longer.

Catalysing Innovation

MOH will introduce innovative and patient-centric solutions, and testbed them in new hospital developments, such as the Woodlands Health Campus. Technologies will be applied both in operations and patient care. Some examples include RFID technology to track patients in real time, virtual patient monitoring and smart logistics solutions to monitor and top up consumables and medication.

MOH will enable the private sector to play a meaningful role in healthcare provision for Singaporeans. For instance, under the upcoming Primary Care Networks (PCNs) initiative, MOH will provide additional resources and support services to enable private GPs to work as a team to better care for chronic disease patients. MOH will also expand its schemes in the aged care sector to enable private sector players to participate in the growing aged care services market.

MOH also intends to empower patients for self care and more informed decision making. A Health Marketplace, an online matching platform that links patients and caregivers to home care services and supplies, will be developed to  improve matching of demand and supply, and unlock untapped resources.

The Ministry will also help all healthcare providers to digitise their medical records and connect to the National Electronic Health Records (NEHR) system for better information sharing across healthcare providers and integrated care.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

Send this to a friend