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In collaboration with
If the only time you’ve heard of Helsinki was during an episode of Money Heist, you’d very much be forgiven. The capital of Finland is far, far, far away from Singapore – 9,248 km to be exact.
That said, according to the Smart City Index 2020 published by Switzerland-based business school Helsinki has plenty in common with Singapore. The two cities have consistently ranked amongst the top 5 smartest cities in the world.
And while the city has quite a lot of projects going on, we’ve decided to focus on ‘smart mobility’ as a theme for this particular article.
Helsinki has aimed to become a world leader in smart mobility – it has set a goal of making it unnecessary for any citizen to own a private car by 2025!
Mobility as a Service (MaaS)
You’ve heard of Software as a Service (Saas) – a method of software delivery and licensing in which software is accessed online via a subscription, rather than bought and installed on individual computers. But how about Mobility as a Service (MaaS)?
In Helsinki, you can book (and pay for) buses, trains, taxis, bikes, rental cars, and more — all from a single app. Instead of owning a car, users pay a subscription that allows them to use a wide range of transport offerings.
The said app is Whim – developed in Helsinki by Finnish company MaaS Global and has been in operation since 2017, making Helsinki the first city with a comprehensive MaaS offering.
For users who frequently travel by different public transportation methods, a subscription to Whim — Whim Urban 30, Whim Weekend and Whim Unlimited, will enable them to make the most out of their subscription fee.
It benefits its users by offering the best bang for your buck, as it allows the use of a wide variety of different transportation at a much cheaper cost – a fixed subscription fee.
The cheapest Whim subscription will only set them back by 60 euros a month.
Along with the conveniences of having the 30day HSL ticket on your mobile phone, users can then enjoy unlimited 30-minute trips with city bikes, flexibility and comfort of flat rate taxis, affordable rental cars and access to the TIER and VOI e-scooters.
If you only occasionally need a car of your own – Whim Urban 30 offers the simplest way of renting an economy car at just 49 euros per day (according to availability).
Compared to the price of owning a personal car which costs anywhere between 233 and 260 euros a month to operate and maintain (Yle Uutiset, 2018), the cheapest Whim subscription plan will only set them back by 60 euros a month.
PS: Interestingly, Whim seems to be in beta in Singapore.
All-weather smart bus — GACHA
The first autonomous driving bus for all weather conditions, GACHA, made its debut in Jätkäsaari, a testing ground for new mobility solutions located in Helsinki.
The development of GACHA began when MUJI and Sensible collectively noticed that the first generation of autonomous buses failed to perform even in light rain. Considering the harsh winter and rainy conditions in Helsinki, GACHA aims to operate as part of the city’s existing transportation systems in 2021 to improve the accessibility of commuters in the city.
GACHA has the capacity to fit approximately 8 passengers in the vehicle at once.
In an ageing society where future shortages of drivers are inevitable, GACHA demonstrates its potential to be a safe and convenient option for commuting in both urban and suburban areas.
Does GACHA sound like something Singapore would do? You’re absolutely right.
We might not be developing a winterproof 8-seater bus roaming our roads, but autonomous vehicles are currently being trialled in several parts of Western Singapore – most noticeably One North as well at NTU. Read more about our own efforts here.
Uber for Boats
Bout, named as the “Uber for boats” platform, is another mobility service that piloted its test rides in Jätkäsaari in 2018. Bout increases the accessibility of Helsinki’s archipelago and coastal locations by connecting people who need boat rides with residents who provide them.
With over 50 pre-defined pick-up locations in the coastal areas of Helsinki and Espoo, travellers can book rides through the platform’s smartphone application.
In Singapore, we might not have the waterways needed to support such an operation, but we are trialling something that’s same-same but different: helicopter taxis, touted to be the world’s first!
Open data policy creates mobility for the blind
According to the Mayor of Helsinki, Jan Vapaavuori, Helsinki has the most open government in the world – and that is what sets it apart from its surrounding cities – the principle of transparency.
With an open data policy, Helsinki wants to make its data available to all of its people – entrepreneurs, designers, developers, and residents included. In doing so, the city hopes to encourage the creation of new services that will improve the lives of its citizens.
One of the most successful innovations based on the open data policy is a smartphone GPS app, BlindSquare. Developed in Helsinki with the help of an open data source — Foursquare, the GPS app was designed with the visually impaired in mind.
To ensure safe and reliable travelling, the app has a self-voicing function that delivers detailed points of interest to its users. With BlindSquare, the visually impaired can achieve independence during their outdoor commutes.
An open data policy is also what Singapore believes in as well, and we’ve got data.gov.sg – our own effort to make it easier for citizens or businesses to create useful projects using data that have been diligently collected.
If anything, the projects in Helsinki remind us that there are still many opportunities that are just waiting to be explored in the exciting world of tech. Whether you live in the freezing north, or the sunny tropics, the possibilities for innovation are endless.
Photo Credit: www.tech.gov.sg
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The Hà Nội Department of Tourism is poised for a digital revolution as it commits to further enhancing its tourism database software and accelerating the digitisation of data in tandem with the city’s comprehensive information systems and tourism databases.
In a recent announcement, the department unveiled its strategic plan to develop a cutting-edge digital mapping system tailored for smart tourism within the city, along with the digitisation of essential data pertaining to attractions and service facilities.
This pivotal step forms an integral component of the department’s overarching administrative reform and digital transformation initiative. The primary objective is to revolutionise the online public service experience for visitors while propelling tourism endeavours in the city to new heights. Central to this endeavour is the expansion of the tourism sector’s data management system and the comprehensive update of the agricultural tourism database.
Furthermore, the department is committed to leveraging information technology to amplify the capital’s image to both domestic and international tourists. Presently, concerted efforts are underway to bolster infrastructure to meet the exigencies of implementing Hà Nội’s digital governance framework, in strict adherence to the network connectivity model outlined by the Ministry of Information and Communications.
In alignment with the city’s aspirations for digital transformation, the department is actively developing the Internet of Things (IoT) infrastructure to underpin smart tourism applications across the city. These initiatives are pivotal in augmenting the overall tourism experience and ensuring seamless connectivity for tourists and residents alike to access and stay updated on tourism activities, especially during major holidays and events.
Director Đặng Hương Giang affirmed the department’s commitment to securing necessary resources from the city People’s Committee to drive administrative reform, digital transformation, and optimise data connectivity utilisation. Reflecting on the department’s administrative reform initiatives in the previous year, notable achievements include the implementation of innovative models such as QR code usage for streamlined access to administrative procedures and online public services via smart mobile devices.
Additionally, a dedicated information support and consulting service, operational round-the-clock through the hotline 1800.556.896, has been instrumental in facilitating prompt feedback and recommendations from tourists. In 2023 alone, the department assisted 772 tourists and effectively addressed 32 feedback and recommendations from both domestic and international visitors.
This concerted push towards administrative reform has not gone unnoticed, as evidenced by Hà Nội’s repeated recognition by esteemed international tourism organisations. In 2023, the city clinched the prestigious title of the world’s top city destination for short vacations, bestowed by the World Tourism Organisation. Moreover, the Hà Nội Department of Tourism was honored to receive accolades as the leading tourism management agency in Asia for its exemplary contributions, marking the second consecutive year of such recognition.
Looking ahead, the department sets ambitious targets, aiming to attract approximately 26.5 million tourists this year, representing a notable 10.4% increase compared to the estimated tourism figures for 2023. With its unwavering commitment to innovation, digital transformation, and impeccable service delivery, the Hà Nội Department of Tourism is poised to elevate the city’s tourism landscape to unprecedented heights, offering visitors unparalleled experiences and fostering sustainable growth in the tourism sector.
Vietnam is actively pursuing initiatives to strengthen its digital economy, both domestically and on the international stage, as part of its broader strategy for economic growth and competitiveness.
As challenges persist, including inadequate connectivity and collaboration among IT parks and industrial zones, particularly in larger cities, the government is looking to better infrastructure and regulation. OpenGov Asia reported that Vietnam has initiated the establishment of IT parks and software chains to bolster its digital ecosystem and global competitiveness within the production value chain.
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A nation, Vietnam, well-known for its vibrant economy and youthful population, is poised to seize the transformative potential of generative artificial intelligence (GenAI). The country’s vigorous uptake of cutting-edge technology creates an ideal environment for GenAI’s development and implementation.
The Nation Survey 2023 highlighted Vietnam as a frontrunner in embracing GenAI, with an impressive 91% of surveyed individuals expressing interest in the technology, the highest among all markets surveyed. This enthusiasm positions Vietnam at the forefront of GenAI adoption, promising significant opportunities for growth and innovation.
According to recent data, the Vietnamese generative AI market is projected to reach US$153.80 million by 2024, with an anticipated annual growth rate (CAGR 2024-2030) of 23.20%. This growth trajectory is expected to result in a market volume of US$537.70 million by 2030.
Despite the significant growth of generative AI, industry leaders are proceeding with caution in its adoption. Multiple constraints, including cybersecurity concerns, privacy considerations and the complexities of governance and compliance, contribute to this guarded approach.
According to a study by IBM IBV, 84% of executives see cybersecurity risks as the main hurdle to adopting generative AI. The concerns surrounding generative AI-generated threats are particularly pronounced in Vietnam, given the country’s ongoing cybersecurity challenges.
The National Cyber Security Centre (NCSC) reported a significant surge in cyberattacks in 2023, recording a notable 13,900 incidents. This alarming statistic indicates a worrisome increase of 9.5% from the previous year, positioning Vietnam as the third highest in Southeast Asia for the number of cyberattacks.
Additionally, the use of generative AI applications can heighten data and privacy risks due to their reliance on large language models and the generation of new data. This introduces vulnerabilities such as bias, poor data quality, and risks of unauthorised access.
Given the security risks inherent in generative AI technology, organisations must bolster their cyber defences to safeguard valuable assets. Proactively addressing these concerns is pivotal for ensuring a safe and successful deployment. Careful consideration and robust measures are needed to ensure data and privacy protection throughout the AI lifecycle.
In Vietnam’s current landscape, organisations must enhance their protection against generative AI-related threats. Developing strategies and effective measures to address and mitigate these challenges is paramount.
To ensure the security of generative AI usage and readiness for AI integration, organisations should implement robust encryption and access controls. Additionally, clear incident response protocols and continuous monitoring are crucial for swiftly addressing potential security threats to AI training data. These measures enhance defence against unauthorised access, protecting the integrity and confidentiality of AI training data.
Deploying advanced anomaly detection algorithms is crucial for securing AI model usage by identifying potential data or prompt leakage. Real-time alerting mechanisms for evasion, poisoning, extraction, or inference attacks also bolster overall defence against malicious activities, ensuring robust protection of AI systems.
To strengthen defences against emerging threats, organisations can utilise behavioural defences and multi-factor authentication to guard against new AI-generated attacks such as personalised phishing, AI-generated malware, and fake identities. Incorporating these proactive security measures enhances resilience and effectively mitigates the evolving landscape of AI-driven threats, ensuring a strong and adaptive security posture.
In the uncertain and evolving GenAI landscape, organisations are actively seeking trustworthy technology partners to collaboratively develop and implement secure strategies. The OpenGov Asia Breakfast Insight on 19 March 2024 at Sofitel Saigon Plaza Vietnam, delved into the latest trends and challenges in cybersecurity, particularly in the context of Vietnam’s adoption of generative artificial intelligence (GenAI).
Experts and industry leaders discussed the importance of implementing robust security measures, such as behavioural defences and multi-factor authentication, to mitigate emerging threats like personalised phishing, AI-generated malware, and fake identities. These discussions were vital to maintaining a resilient and adaptable security posture in the era of AI.
Opening Remarks
Artificial Intelligence (AI) is rapidly emerging as a transformative force in today’s landscape, with 84% of organisations citing cybersecurity risks as the primary obstacle to its adoption. Mohit Sagar, CEO and Editor-In-Chief of OpenGov Asia emphasised the importance of navigating the evolving regulatory landscape and AI governance frameworks to mitigate these risks.
However, even though there has been a significant expansion of generative AI, organisations are moving carefully. This tentative approach is due to many issues, including cybersecurity, privacy and the complexity, and sometimes ambiguity, of governance and compliance.
“In Vietnam, the apprehension surrounding AI-generated threats is particularly elevated due to the country’s ongoing cybersecurity challenges,” Mohit asserts. “Securing Artificial Intelligence is of paramount importance as it safeguards against potential threats that can compromise data integrity, ethical considerations, and the overall trustworthiness of AI systems.”
In 2023, the National Cyber Security Centre (NCSC) reported a significant surge in cyberattacks, reaching 13,900 incidents. This alarming statistic signifies a worrisome 9.5% increase from the previous year, positioning Vietnam as the third highest in Southeast Asia for the number of cyberattacks.
Cyber solutions are poised to lead the market, with a projected volume of US$204.60 million in 2024. Looking ahead, the cybersecurity market in Vietnam is expected to witness a robust CAGR of 15.21% from 2024 to 2032. The growth will be fueled by factors including increased internet usage, ongoing digital transformation, rising cyber threats, regulatory compliance, heightened public awareness, adoption of advanced technologies, infrastructure modernisation, and international collaborations.
Addressing current and future challenges comprehensively will position Vietnam to harness the benefits of AI while mitigating potential risks, fostering economic growth, and improving the quality of life for its citizens.
Mohit explains that robust security measures not only protect sensitive information and prevent manipulation but also ensure the responsible development and long-term viability of AI, fostering confidence in its adoption across diverse applications and industries.
The country can benefit from AI adoption in several ways:
- Preserving Data Integrity and Confidentiality: AI can help protect sensitive information and ensure that data remains secure and private.
- Mitigating Manipulation and Exploitation Risks: By implementing robust security measures, AI systems can be protected against manipulation and exploitation by malicious actors.
- Maintaining AI Resilience: Ensuring that AI systems are resilient to cyber threats and can continue to function effectively even in the face of attacks.
- Building Trust in AI Technology: Building trust among users and stakeholders by demonstrating the security and reliability of AI systems.
- Ensuring Long-Term Viability: Implementing measures to ensure that AI systems remain viable and effective over the long term.
Through collaboration between entities, including government agencies, private sector organisations, and academia, Vietnam can leverage collective expertise and resources to bolster its cybersecurity defences. By enhancing digital infrastructure, such as upgrading network systems and deploying advanced cybersecurity technologies, the nation can create a more secure environment for AI adoption.
Additionally, promoting ethical AI practices ensures transparency and accountability, building trust among citizens and stakeholders and ultimately strengthening resilience against cyber threats.
Vietnam should focus on promoting responsible AI use by implementing ethical standards, ensuring transparency in algorithms, educating stakeholders on ethical implications, and establishing regulatory frameworks to build societal trust and acceptance.
“In navigating the intricate landscape of AI, securing its integrity and ensuring transparency isn’t just a matter of protection,” Mohit concludes. “It’s about safeguarding trust, ethics and the very fabric of our digital future.”
Welcome Address
Khang Nguyen Tuan, Security FLM Leader, ASEAN at IBM, delved into the complexities surrounding artificial intelligence (AI), providing a nuanced definition of Ethical AI as the development and deployment of AI systems that prioritise fairness, transparency, accountability, and respect for human values.
AI ethics revolves around comprehending the ramifications of AI on individuals, groups, and society as a whole, aiming to ensure safe and responsible AI utilisation, mitigate potential risks associated with AI, and prevent harm.
He underscores the critical importance of raising awareness about Ethical AI, particularly in light of AI’s pervasive integration across all sectors. This emphasis comes as the global AI market is projected to experience substantial growth, with an annual increase of 19.6%, reaching a staggering US$500 billion by 2023.
While AI and automation offer significant benefits such as increased efficiencies, greater innovation, personalised services, and reduced burden on human workers, they also present new risks and impacts that need to be addressed. This underscores the importance of prioritising Ethical AI principles in AI development and deployment.
The impact of AI in the insurance sector for instance, demonstrates how it can result in minority individuals receiving higher automotive insurance quotes and can ensure white patients are prioritised over sicker black patients for healthcare interventions. In law enforcement, algorithms used to predict recidivism can be biased against black defendants, assigning them higher risk scores than white counterparts even when controlling for factors like prior crimes, age, and gender.
To ensure Ethical AI, expertise in computer science, AI policy, and governance is essential, ensuring adherence to best practices and codes of conduct throughout system development and deployment. This multifaceted approach fosters a comprehensive understanding of ethical considerations, enabling the implementation of robust safeguards and mechanisms to uphold ethical principles in AI development and deployment.
“Taking proactive steps is crucial to managing unethical AI and staying ahead of upcoming regulations. Regardless of the stage of system development, measures can always be implemented to enhance the ethical standards of AI,” Khang says. “This is critical for companies to safeguard their reputation, assure compliance with evolving legislation, and deploy AI with increased confidence.”
Khang shares IBM’s proactive stance in promoting AI ethics and combating cyberattacks through AI technologies. IBM has developed a comprehensive framework for AI ethics, guiding data scientists and researchers to build AI systems that align with ethical principles and benefit society at large.
IBM’s Principles for Trust and Transparency serve as the cornerstone of their approach to AI ethics, influencing every aspect of AI development and deployment. These principles guarantee that IBM’s AI technologies are designed to enhance human intelligence, empowering individuals to achieve more while maintaining the highest standards of trustworthiness and transparency.
Moreover, IBM prioritises the active defence of AI-powered systems against adversarial attacks, aiming to minimise security risks and instil confidence in system outcomes. Khang emphasised IBM’s belief that AI should improve productivity and be accessible to all – not just a select few – underscoring the company’s commitment to democratising the benefits in the AI era.
“As we navigate the complexities of AI, expertise in computer science, AI policy, and governance becomes imperative to ensure adherence to best practices and codes of conduct throughout system development and deployment,” concludes Khang. “This approach not only safeguards against potential risks but also ensures the inclusive and fair deployment of technology.”
Technology Insight
Shaibal Saha, IBM’s Asia Pacific Digital Trust Leader, underscores the significance of AI in the Asia Pacific region, emphasising its increasing presence and potential impact across various industries and sectors.
“Similar to transformative technologies like steam engines, computers, and the Internet in history, digital technology has profoundly reshaped human society at an unprecedented pace and scale in the past two decades,” Shaibal says.” It has significantly bolstered socio-economic creativity and growth.”
Amidst these transformative opportunities, the Asia-Pacific region has stepped into the golden age of the digital economy, experiencing GDP growth rates surpassing 5% in numerous Asian countries in 2022. Notably, APAC has emerged as the fastest-growing AI market worldwide.
Excluding Japan, APAC’s investments in new technologies such as AI account for close to 40% of its total information communication technology (ICT) investments by the end of 2023. This growth trajectory is anticipated to continue for at least the next decade, far outpacing the rest of the world, which maintains a rough growth rate of 22%.
Despite the benefits of AI, significant concerns persist regarding the legal and ethical implications surrounding its implementation. Recent global data breaches have instilled widespread apprehension and reluctance towards data storage, deterring many potential users from venturing into unfamiliar technological landscapes. The challenges encountered in AI deployment and usage in APAC mirror those experienced worldwide.
“AI is useless without troves of data, but enterprises holding AI-processable data ought to ask a number of questions,” cautions Shaibal. “Given that most data used by AI is stored in the cloud, businesses must carefully consider their cloud storage provider’s security, support, and maintenance capabilities.”
Additionally, they should assess whether they are housing personal information, whether data has been de-identified or anonymised, and have robust data breach response plans in place. Alongside those considerations, businesses must address the ownership of such data and the data outputs containing proprietary rights.
Algorithms play a crucial role as the foundation of all systems, with many companies increasingly depending on them to make significant decisions. However, the potential for AI and algorithms to enhance business and social welfare also brings about material ethical risks.
Bias has been observed in the operations of some algorithms, prompting growing calls for a deeper understanding of their ethical implications. This includes advocating for transparency and providing more information regarding how these machines are trained and operate
However, current privacy laws often fail to satisfy companies seeking increased transparency or constraints on decision-making without human involvement. Nonetheless, some advocate for a “right to explanation”, allowing individuals to question automated decisions that impact them by understanding how algorithms operate.
Indeed, the aforementioned issues are just a few of the primary concerns identified by experts that require consideration by businesses and technology procurement teams. Given the rapid evolution of these legal areas, businesses may require assistance to stay abreast of local regulatory changes.
IBM is actively working to tackle these challenges by offering dependable and transparent AI solutions while advocating for compliance with relevant regulations. One crucial step in this process involves ensuring that companies’ AI systems can furnish sufficient explanations regarding decision-making processes, thereby empowering humans to comprehend and scrutinise automated decisions.
Additionally, IBM can assist in monitoring local regulatory changes related to technology, ensuring that companies remain compliant with applicable laws and can adapt their strategies accordingly.
“By providing ongoing updates and guidance on evolving regulatory landscapes, IBM helps organisations navigate complex legal frameworks while maintaining ethical and transparent AI practices, “ Shaibal concluded.
Closing Remarks
Khang expressed his appreciation for the enthusiasm and contributions of the participants at the OpenGov Asia Breakfast Insight. He believes that such opportunities provide a valuable platform for exchanging ideas and concepts concerning the security challenges in adopting artificial intelligence (AI).
Khang reiterated the importance of forming a clear vision for deploying AI to ensure that organisations safeguard their AI ecosystems while harnessing the transformative potential of this technology to the fullest extent.
The Vietnam Cybersecurity Market is forecasted to experience substantial growth with a CAGR of 16.8% by 2027. This growth is propelled by the increasing demand for digitalisation and scalable IT infrastructure. Notably, Vietnam achieved a commendable rank of 25th out of 194 countries in the Global Cybersecurity Index (GCI) in 2020, indicating a positive trajectory in cybersecurity efforts.
Vietnam, as a pivotal member of ASEAN, holds a significant position in advancing AI technology within the region. Despite rising cybersecurity concerns, the country has witnessed a decline in cyberattacks in recent years. However, challenges persist within the cybersecurity landscape.
Alongside the advancement of AI technology, there are many risks and challenges, including cyberattacks, such as phishing, data breaches, and others.
Conducting regular cyber risk assessments, ensuring system access is protected by strong passwords and multifactor authentication, and developing a cybersecurity strategy are all effective ways to keep criminals at bay.
“Every year, cybercriminals make millions of dollars by finding security vulnerabilities in computer systems to exploit or trick companies into giving them system access,” acknowledges Khang. “Firms can minimise cyberattack impact by regularly backing up their critical information and having a clear response plan in case of a security breach.”
Mohit concurs that companies must have a well-prepared response strategy in place. Such a strategy should entail identifying the individuals responsible for managing the situation, determining the sequence of informing relevant parties about the incident and specifying the appropriate response protocols. Immediate actions, such as changing passwords or isolating compromised equipment, may be imperative in certain cases.
Further, firms could opt to conduct business continuity exercises to ensure that their processes and procedures are not only in place but also strictly followed and well understood by all relevant parties. These exercises could involve practising switching to an alternative system and restoring data using online and offline backups.
“Establishing a clear response plan empowers firms to minimise the impact of cyberattacks and reduce company downtime,” Mohit concludes. “A proactive approach enables organisations to effectively mitigate potential damage and maintain operational continuity.
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In the heart of Kidapawan City, Cotabato Province, the Department of Science and Technology (DOST) is spearheading a transformative initiative poised to revolutionise the landscape of micro, small, and medium enterprises (MSMEs) in the Soccsksargen region. Through its Small Enterprise Technology Upgrading Programme (SETUP), DOST emphasises the pivotal role of technology and innovation in enhancing the efficiency and competitiveness of local businesses.
In a significant stride towards bolstering the operational efficiency and competitiveness of products and services for MSMEs in Cotabato, DOST recently greenlit the implementation of the SETUP programme. This strategic move aims to empower local enterprises through innovation funds allocated for machinery upgrades, setting the stage for transformative growth and development.
Michael Ty Mayo, the Provincial Director of DOST in Cotabato, underscores the programme’s fundamental mission: to leverage science and technology as catalysts for the growth and development of small and medium-sized enterprises nationwide.
“It helps increase production, improve product quality, and encourage innovation to make local industries more competitive in the global market,” explains Mayo, highlighting the programme’s multifaceted benefits for MSMEs.
Among the esteemed recipients of the SETUP programme’s innovation funds are trailblazing enterprises. These visionary entrepreneurs represent the vanguard of technological advancement, poised to harness the power of science and technology to drive business growth and innovation.
For the visionary owner of communications, networking and data solutions, the SETUP programme heralds a new era of opportunity and growth for local SMEs. Pagaduan’s enterprise specialises in systems integration, connectivity, and public safety solutions, offering a diverse range of services encompassing telecommunications, network design, structured cabling systems, and more. With the infusion of innovation funds, he is optimistic about the transformative impact on his business and the broader local economy.
Similarly, the proprietor of a bakery and catering services company lauds DOST’s programme as a vital mechanism for enhancing operational capability and productivity. As an accredited partner of the DOST-Food and Nutrition Research Institute, the outlet plays a pivotal role in producing nutribuns and supplying the feeding programme of the Department of Education.
The owner Serag recognises the pivotal role of technology and innovation in driving business growth and sustainability, underscoring the importance of the SETUP programme in fostering a conducive environment for MSMEs to thrive.
The decisive support for DOST’s initiative extends beyond the entrepreneurial sphere, with the provincial government of Cotabato expressing unwavering support for the intensified implementation of the programme. Moreover, DOST has garnered staunch backing from the congressional offices of the second and third districts of the province, underscoring the collaborative efforts to drive technological innovation and economic growth.
As DOST Regional Director Sammy Malawan reaffirms, the SETUP programme represents a beacon of hope and opportunity for MSMEs, offering unwavering support and guidance in navigating the complexities of technological advancement. With a steadfast commitment to promoting science, technology, and innovation as driving agents of success, DOST stands poised to propel MSMEs towards a brighter, more prosperous future.
At the forefront of the Philippines’ digital transformation, the Department of Science and Technology drives progress and innovation. Through its dedication to technology and digital literacy, DOST empowers businesses, cities, and citizens, enabling them to excel in today’s tech-driven world. A case in point is the impactful work of a DOST scholar, whose innovative applications are propelling Borongan’s evolution into Eastern Visayas’ smart city.
Through various initiatives, DOST plays a pivotal role in bridging the digital divide and ensuring equitable access to technology and digital resources across the nation. By promoting digital literacy courses and providing training opportunities, DOST equips individuals with the knowledge and skills needed to harness the power of technology for personal and professional advancement.
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The Ministry of Science and Technology (MST) unveiled the Provincial Innovation Index (PII), a key milestone in Vietnam’s digital transformation. This index provides valuable insights into the socio-economic development models of provincial-level localities, guiding policy-making and investment decisions.
Leveraging data from the Global Innovation Index (GII) and collaboration with the World Intellectual Property Organization (WIPO), the PII was piloted in 20 localities in 2022 before its nationwide rollout in 2023, in line with Vietnam’s digital transformation goals.
The index’s results, which include rankings of top-performing localities like Hanoi and Ho Chi Minh City, reflect their favourable conditions for technological advancement and innovation, highlighting the correlation between socio-economic development and digital readiness.
Minister Huynh Thanh Dat stressed the PII’s role in guiding informed decision-making, enabling authorities and investors to identify strengths, weaknesses, and areas for improvement in innovation ecosystems, thus facilitating targeted policy formulation for science, technology, and innovation-led development.
Since 2017, Vietnam has relied on the Global Innovation Index (GII) to shape innovation policies, but to better understand local innovation ecosystems, the MST partnered with WIPO to create the PII. This index assesses factors like research spending and collaboration between academia and industry at the provincial level, providing insights into regional innovation capacity and guiding resource allocation for inclusive development.
The PII 2023 results reveal a clear correlation between socio-economic development and innovation performance. Top-ranking localities like Hanoi and Ho Chi Minh City benefit from favourable geographical conditions, robust infrastructure, and a vibrant ecosystem of research institutions, universities, and technology companies.
These regions have emerged as hubs for innovation, attracting talent and investment from both domestic and international sources. In contrast, provinces with limited resources and infrastructure face challenges in promoting innovation and technology adoption, highlighting the need for targeted interventions to narrow the digital divide and promote inclusive growth.
In parallel with the efforts to assess and enhance innovation capacity at the provincial level, Ho Chi Minh City has embarked on a comprehensive digital transformation journey to modernise governance and improve public service delivery. At a recent conference, the Chairman of the municipal People’s Committee Phan Van Mai commended various agencies for their proactive approach to administrative reforms and digitalisation initiatives.
By deploying tools like the Public Administration Reform Index (PAR INDEX) and the Department and District Competitiveness Index (DDCI), Ho Chi Minh City has made significant strides in enhancing transparency, efficiency, and accountability in governance.
The city’s commitment to digital transformation is evident in its efforts to streamline administrative procedures, digitise records, and leverage emerging technologies to improve service delivery. Agencies like the HCM City Export Processing and Industrial Zones Authority (HEPZA) and the Department of Tourism have emerged as leaders in embracing digital innovation, setting benchmarks for excellence in administrative efficiency and customer service. The successful implementation of the Digital Transformation Index (DTI) reflects the city’s progress in adopting digital technologies to drive economic growth and enhance competitiveness.
Looking ahead, Ho Chi Minh City remains committed to accelerating its digital transformation agenda, with a focus on promoting innovation, fostering collaboration, and enhancing the resilience of its digital infrastructure. By harnessing the power of technology to address key challenges and seize opportunities, the city aims to create a vibrant ecosystem for innovation and entrepreneurship, driving sustainable development and improving the quality of life for its residents.
As Vietnam continues its journey towards becoming a digital economy, initiatives like the Provincial Innovation Index and Ho Chi Minh City’s digital transformation efforts will play a crucial role in shaping the country’s future success in the digital era.
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Ho Chi Minh City, the bustling economic hub of Vietnam, is poised to strengthen its ties with Sweden in the realm of digital transformation, aiming to harness Swedish expertise and technology to propel its development agenda towards a green and sustainable future.
Vo Van Hoan, Vice Chairman of the municipal People’s Committee, reiterated the city’s commitment to facilitating Swedish enterprises’ exploration of investment and business opportunities, particularly in cutting-edge fields like digital transformation and sustainable development initiatives.
Håkan Jevrell, State Secretary to the Minister for International Development Cooperation and Foreign Trade of Sweden, as part of the Sweden – Vietnam business roundtable meeting on innovation and sustainable development, Hoan underscored Ho Chi Minh City’s strategic vision to drive digital transformation and transition towards environmentally friendly, sustainable growth models.
He urged Sweden to step up cooperation in sharing expertise, knowledge, and technology in crucial areas such as digitalisation, energy transition, climate change adaptation, and green development strategies.
Hoan emphasised the city’s readiness to collaborate with Swedish enterprises in fostering bilateral trade and advancing innovation initiatives that align with Sweden’s strengths and Vietnam’s developmental goals. Recognising the significance of embracing green and renewable energy solutions in production processes, Hoan expressed his desire for deeper coordination in organising exchange programmes and business meetings between Swedish and Vietnamese companies, with a particular focus on human resource development to nurture talent capable of driving forward these initiatives.
Furthermore, Hoan stressed the shared responsibility of enterprises from both sides in producing goods that meet Swedish and EU standards, thereby not only bolstering bilateral economic ties but also contributing to mutual benefits and sustainable growth. In response, Håkan Jevrell highlighted Sweden’s wealth of experience, technology, and resources, affirming Sweden’s commitment to partnering with Ho Chi Minh City in vital areas like digital transformation, green growth, and sustainable development.
Impressed by the city’s dynamic development trajectory and commitment to innovation, Jevrell expressed his eagerness to unlock collaboration potential between Swedish partners and Ho Chi Minh City, particularly in areas such as innovation, small and medium enterprise (SME) development, digital infrastructure, energy efficiency, and water management.
He emphasised Sweden’s willingness to share insights on increasing the use of green energy in production, ensuring products meet European export standards, and maximising the benefits of the EU-Vietnam Free Trade Agreement (EVFTA) for trade expansion and economic prosperity.
Moreover, Sweden aims to foster people-to-people diplomacy and facilitate student exchanges while extending invitations to Vietnamese businesses, including those from Ho Chi Minh City, to explore investment opportunities in Sweden. The day culminated in the co-chairing of the Sweden – Vietnam business roundtable meeting on innovation and sustainable development by Hoan and Jevrell, signalling a significant step towards deeper collaboration between the two nations in key strategic areas that promise mutual benefits and sustainable growth.
Ho Chi Minh City is on track to boost its digital economy significantly, aiming to contribute 20% to the city’s gross regional domestic product (GRDP) by 2025, rising to 40% by 2030. The city conducted its first scientific assessment of the digital economy’s contribution to the GRDP in 2021, revealing a figure of 15.38%, which increased to 18.66% in 2022 and is projected to reach 22% by 2024.
The Director of the municipal Department of Information and Communications, Lam Dinh Thang, emphasised the city’s pivotal role in leading Vietnam’s transition to a digital economy by 2030, as mandated by the Politburo’s Resolution 31/2022.
To achieve this, the city has integrated digital economic development targets into key resolutions and programmes, focusing on initiatives such as developing digital infrastructure and promoting non-cash payments across various sectors. However, challenges such as awareness gaps, inconsistent measurement methods, and inadequate policies and resources for small and medium-sized enterprises remain to be addressed.
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In the pursuit of transforming Borongan into Eastern Visayas’ pioneer smart city, Shane Francis Javier, a Department of Science and Technology (DOST) scholar and computer engineering student, has taken a pioneering role in developing innovative applications aimed at streamlining the city government’s diverse services.
Collaborating with a team of computer engineering students from Eastern Samar State University (ESSU), including Tristan Ehron Tumbaga, Rommel Alidon, and Armand Ralph Anacta, Javier spearheaded the creation of various technological solutions, marking significant progress towards the city’s smart city aspirations.
One of the flagship projects in Borongan’s smart city initiative is the Libre Sakay system, a brainchild of Javier and his team. This system revolutionises free transport services by providing recipients with QR-generated IDs and advanced bus tracking features, thereby offering seamless access to the city’s transportation network.
Through a dedicated mobile application, passengers can effortlessly monitor bus locations and arrival times, generate QR codes for authentication purposes, and access a host of other user-friendly functionalities. At the heart of the system lies a sophisticated infrastructure installed on the buses, enabling real-time tracking of their movements and facilitating efficient passenger management.
By harnessing smart technologies, the Libre Sakay system not only enhances the commuting experience for Borongan residents but also represents a significant leap forward in the city’s journey towards digital transformation.
In addition to the Libre Sakay system, Javier and his team have been instrumental in developing the Legislative Tracking System, a centralised platform aimed at enhancing efficiency, transparency and public engagement in the legislative process. This groundbreaking system enables seamless tracking of legislative documents, streamlining document management procedures, and providing constituents with easy access to public documents such as city ordinances.
With its user-friendly interface and robust features, the Legislative Tracking System underscores Borongan’s commitment to embracing technology-driven solutions to address governance challenges and foster greater civic participation.
The remarkable progress achieved by Javier and his fellow students has garnered recognition and support from key stakeholders, including DOST officials and Borongan City Mayor Jose Ivan Dayan Agda. During the launch of the Libre Sakay app on March 4, DOST Undersecretary Sancho A. Mabborang lauded the students’ ingenuity and pledged continued collaboration to further enhance the city’s technological infrastructure.
Mayor Agda echoed similar sentiments, emphasising the transformative impact of technology on transportation, emergency response, and overall city governance. He reiterated the city’s commitment to leveraging technology to build a sustainable and efficient smart city that caters to the needs of its residents.
Furthermore, under the guidance of Prof. Charito Sabate, Director of the Smart Technologies, Research, Development, and Innovation Center of ESSU, other computer engineering students are actively involved in developing innovative solutions to address various societal challenges.
From a rescue app and a registry of inhabitants and migrants to Systems for Medical Access and Resourceful Technologies (SMART) aimed at enhancing healthcare services, these initiatives underscore Borongan’s holistic approach to embracing technology for the betterment of its residents’ lives.
Earlier in March, representatives from DOST-PSTO Eastern Samar, ESSU Smart Technologies Research Development and Innovation Center, and key figures from the Diocese of Borongan convened in Borongan City, Eastern Samar, to deliberate on SMART STI interventions aimed at digitising the Diocese’s records management system.
The meeting centred on crafting a digital platform leveraging ICT solutions to optimise administrative workflows and bolster data security. This collaborative effort underscores a shared dedication to harnessing technology for the betterment of the community and sets a precedent for other NGOs and institutions across the province to follow suit.
As Borongan continues its journey towards becoming a fully-fledged smart city, the contributions of Javier and his peers stand as a testament to the power of innovation in driving positive change and shaping the future of urban living.
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In response to the ever-evolving landscape of digital technology and its pervasive influence across industries, Bac Giang province, situated in the northern region of Vietnam, has embarked on an ambitious agenda to fortify its information networks and propel digital transformation until the year 2025. In alignment with national directives, the province is poised to usher in a new era of socioeconomic development driven by digital innovation.
At the heart of Bac Giang’s strategy lies a commitment to bolstering the safety and security of its information networks. Recognising the critical role of cyberspace in enabling economic growth and societal progress, the province is intensifying efforts to implement Prime Ministerial Directive No. 14/CT-TTG, which delineates measures to enhance cyberspace safety and security.
By adhering to a comprehensive four-layer model for information network supervision and protection, Bac Giang aims to proactively identify and mitigate risks while safeguarding against potential threats to information security.
By leveraging advanced monitoring tools and early warning systems, Bac Giang seeks to bolster its ability to detect and respond to cyber threats promptly, thereby ensuring the resilience of its digital ecosystem.
To fortify its cybersecurity infrastructure, Bac Giang is embarking on an expansion of its Security Operations Centre (SOC) system. This initiative entails the integration of SOC capabilities with the national e-government support infrastructure, enabling seamless coordination and real-time monitoring of information networks.
The dedicated SOC will be tailored to the needs of local networks. Through strategic alignment with the national SOC system, the province aims to enhance its capacity to assess risks, identify legal violations, and intervene proactively in cyberspace. This proactive stance underscores Bac Giang’s resolve to stay ahead of emerging cybersecurity challenges and uphold the integrity of its digital infrastructure.
In tandem with its cybersecurity initiatives, Bac Giang is ramping up investments in equipment, software, and monitoring systems to fortify information safety and security. This includes safeguarding the information systems and databases of government agencies, a crucial step in preserving the integrity of public sector data and bolstering trust in governmental institutions.
In a proactive move to preemptively address future cybersecurity threats, Bac Giang’s provincial leadership has formulated a comprehensive action plan aligned with the national cybersecurity strategy. This forward-looking approach encompasses measures to bolster cybersecurity resilience until 2025, with a long-term vision extending to 2030.
Additionally, security levels for third-level information systems under the jurisdiction of the provincial People’s Committee have been delineated, further enhancing Bac Giang’s cybersecurity posture.
Despite these proactive measures, Bac Giang has not been immune to the scourge of cybercrime. The provincial public security department has reported 22 high-tech crimes, including a notable online fraud case involving substantial financial losses. Swift and decisive action by law enforcement agencies led to the apprehension of perpetrators, underscoring Bac Giang’s commitment to combating cyber threats and ensuring a secure digital environment for its residents.
In tandem with its cybersecurity endeavours, Bac Giang is leveraging the power of positive online engagement to counter harmful misinformation and foster community resilience. Initiatives include disseminating accurate information through official channels, promoting responsible social media usage, and cultivating a culture of digital citizenship among residents.
Looking ahead, Bac Giang is poised to further amplify its cybersecurity measures and digital transformation initiatives, positioning the province as a beacon of technological innovation and socioeconomic advancement in the digital age. By safeguarding its information networks and promoting responsible online behavior, Bac Giang is laying the groundwork for a prosperous and resilient digital future.