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Taiwan Mitigates Pandemic Through Host of Tech Solutions

In response to the wave of COVID-19 infections, Taipei introduced new technologies – the TaipeiPASS Contact-tracing Mechanism, the Online Pandemic Relief Application and the Pandemic Information Dashboard. They will enhance pandemic prevention efforts and boost public confidence.

Taipei built on the foundations of the central government’s 1922 SMS contact tracing framework to integrate Taipei’s version into the mechanism, creating a dual-use QR Code for local businesses and venues. Through the shared QR Code, users can also register their contact information by scanning with TaipeiPASS app and forward the information via the internet.

The integrated contact tracing service and the integrated QR codes are already available at all public venues as well as at a growing number of businesses in Taipei. With the city government announcing 9 major COVID relief measures, all applications for these programs will be processed online. This is to eliminate the need for individuals leaving home and risking exposure to COVID.

Furthermore, the city government’s Big Data Center has played a key supportive role in Taipei’s overall pandemic prevention effort. The government’s public data on COVID-19 is being processed and uploaded to the city government’s Pandemic Information Dashboard. Data spanning risk assessment to resource allocation are presented through the program’s visual interface, providing key and precise statistics to Taipei’s decision-makers and allowing them to formulate policies accordingly.

For users who have already downloaded TaipeiPASS, the integrated QR code is easily accessible when they update their software to the latest version. Even those who do not have TaipeiPASS installed can still proceed with contact-tracing registration as long as they scan the dual-purpose QR code with a smartphone that can recognise the QR code.

One advantage of TaipeiPASS scanning is registering multiple visitors who are family members. The user can simply scan the code and enter how many family members are with him or her. This is in consideration of people who bring their kids or elders along on shopping trips.

Both 1922 SMS contact-tracing and TaipeiPASS contact-tracing mechanism share the same objective. Despite the differences in applied technologies, both systems accomplish the same thing while also allowing users to choose their preferred mechanism. The main differences are those of interface, capability to register multiple individuals, verification mechanism, and code support environment.

Taiwan has been actively utilising technology to prevent the further spread of COVID-19 infections. As reported by OpenGov Asia, Taiwan’s Centers of Disease Control (CDC) is collaborating with and Taiwan AI Labs to create Taiwan Social Distancing App for reducing the spread of Covid19. This community project uses Bluetooth technology and alerts users if they are exposed to confirmed COVID-19 cases. The app aims to reduce the exposure risk of the COVID-19 cases.

According to the app’s introduction page, they are sure that the app will play a key role to encourage people to keep a daily routine with lower nonessential physical contacts. Disease modellers and epidemiologists with AI algorithms join AI Labs to fight the spread of new infections for flattening the curve.

According to the social distancing guidelines issued by Taiwan’s Central Epidemic Command Center (CECC), people are advised to stay at least 1 meter apart outdoors and 1.5 meters apart indoors. The app will notify users if they have been less than 2 meters from a confirmed case for more than two minutes.

Users need to enter their Bluetooth identification codes. Then, the app leverages Bluetooth device signal to estimate the physical social interactions out of devices close to the individual. The app stores the data with anonymous hashed ID history at each device for up to 28 days.

CDC also mentions that the app also protects people’s privacy. If the owner of a device with Taiwan Social Distancing App confirms to have infectious diseases, the individual can choose to share the anonymous hashed ID number. Therefore, the device ever physically close to the individual will get noticed without knowing who was confirmed and when was the interactions. It seeks to save other lives with the protection of privacy.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.