Technology has been bringing about massive changes in many industries over the last few years and has brought about much innovation and success. But industries that involve the human element have sparked much debate.
Healthcare tops the list, it can be argued that where a machine can perform a given task, sometimes more efficiently than a human being, it also lacks the unique human ability to understand and meet the needs of a patient. An algorithm may suggest a logical solution, but a human expert in their field understands when to take a different approach.
In a speech made by the Deputy Prime Minister and Minister of Finance Mr Heng Swee Keat at the Singapore Health Quality Service Awards on 13 January 2020, he spoke about leveraging technology so healthcare professionals can focus on the most important part of their role – patient care.
“Another key to keeping our healthcare system sustainable is to leverage technology, to free up time for healthcare professionals to focus on patient care” said Deputy Prime Minister and Minister of Finance Mr Heng Swee Keat.
He said that Research and development in healthcare is a key priority of the governments Research, Innovation and Enterprise 2020 plan. It is also a key focus under the Healthcare Industry Transformation Map.
He mentioned one such example at Changi General Hospital where HOSPI the robot helps to deliver items from room to room. This frees up time for staff to focus on more meaningful aspects of their job, especially interacting with patients.
The Minister emphasised that no matter how advanced medical technology gets, genuine care for patients will always remain a critical part of the healthcare system. Although acknowledging the importance of technology in making the healthcare system more efficient and effective, he emphasised “There is no substitute for the human touch.”
Technology Enhancing Patient Care
Technology today is helping provide patients with a better level of care by providing doctors with faster access to health records, allowing doctors to view medical images on any platform and ensuring data is integrated and stored securely meaning doctors can focus on the human element of providing care to the patient.
PureStorage is one company that offers such solutions to the Healthcare industry such as: Medical Imaging to be available in real-time on any device, faster access to health information to assist with critical clinical decision making, Next-Gen Electronic Health Records, Data platforms for integrated care.
Pure healthcare solutions aim to drive productivity, enabling organisations to more efficiently share and use their data – and to make faster, better decisions based on real-time, data-driven intelligence.
Solving Healthcare Challenges with Technology and Measuring Success
In a recent OpenGov interview with Dr Ngiam Kee Yuan, Group Chief Technology Officer of the National University Health System (NUHS) Singapore solving healthcare challenges with technology was discussed.
Dr Ngiam Kee Yuan said “There are many challenges that healthcare systems face, but they can broadly be broken down into pre-hospital, intra-hospital and post-hospital phases. Solutions to pre-hospital problems involve the use of AI chatbots and health coaches to engage healthy individuals. Intra-hospital solutions revolving around AI machines which assists clinicians in their work. Post-hospital solutions focus on tracking patients’ compliance with medication and appointments.”
Dr Ngiam stressed the importance of measuring the effect of technology on clinical services and to continually adapt to the needs of end-users. Success is measured on how well a technology addresses the problem, using metrics such as improvement in clinical quality against costs.
Success Lies in the Convergence Between Digital Health and True Human Interaction
There is no doubt that technology can enhance the doctor-patient relationship and the level of care the patient will receive but true healthcare technology success lies in the merging of digital health and true human interaction, bringing together minds and machines to sharpen knowledge and insight to improve the delivery of care for patients, practitioners and providers.
Before December 2019, calamities and disasters were overcome as individual nations.
Be it the wildfires in Australia, floods in India and Malaysia or typhoons in the Philippines, we were thought we were prepared and equipped to deal with them one at a time.
But there was a harsh reality check when the world was hit by the global pandemic at the end of last year. The world was caught off guard in a way that nobody could imagine; a calamity of such magnitude that impacted every little aspect of everyone’s life.
OpenGov Asia dedicated its latest Virtual Breakfast Insight on 4th August 2020 to help enterprises be better prepared to continue their business operations in the world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).
The audience comprised of an well-experienced group of digital executives from diverse industries like retail, manufacturing, FSI, IT, etc. from India and Hong Kong.
The session was opened by Mohit Sagar, Group Managing Director, and Editor-in-Chief, OpenGov Asia.
Mohit pointed out that a lack of planning and experience to deal with a global pandemic like COVID- 19 caused a lot of panic among governments and citizens all over the world.
Unlike the siloed approach to tackle critical events in the past, the pandemic required a strong unified effort from everyone – governments, organisations and individuals.
Agencies and enterprises assumed that the business continuity plans that they already had in place would be enough to help them stay afloat.
However, the new normal is forcing businesses to reinvent themselves and to adapt quickly to it.
Mohit stressed the need for a collective, universal effort to come up with a solution / remedy that will protect us from this virus.
In order to do that, not only is good leadership and partnerships needed at all levels, but it is essential that all the small moving parts are in sync – moving in one unified direction.
Mohit’s opening set the tone for the next presentation by Frederic Gillant, Vice President APAC for Everbridge.
Frederic shed light on what Critical Event Management means and its relevance in the current crisis.
He began by defining critical event management and how it puts people / human resource first during a critical event.
He then went on to share the challenges in managing critical events and why is it so hard for organisations despite facing them very frequently.
Frederic shared a step wise approach that can make it easier for organisations to tackle critical events. They include:
- Knowing what’s happening
- Deciding on if we should care about it
- Doing what needs to be done
- Looking at our experience and learning from it
After settling on the above-mentioned points and having a plan, the next step is to execute that plan. This will include assess, locate, act, and analyse.
Frederic concluded by explaining how the Everbridge solution can organisations monitor and plan for crisis. Their solution helps keep people safe and businesses running during any kind of critical event.
After this informative presentation, the virtual podium was taken over by Dr. Santrupt Mishra, who is the Chief Executive officer for Birla Carbon and Director Group Human Resources for Aditya Birla Group.
Santrupt began by sharing how business resilience can have different interpretations. He strongly emphasised two significant points that he believes help business and organisations stay up and running through critical events.
He highlighted the significance of having been battle tested though critical events in the past and the organisational memory it creates.
This organisational memory coupled with the software and systems being talked about previously will help businesses to have resilience when faced with the next critical event.
He shared that resilience is built into the DNA of an organisation by virtue of what it does during the time of peace.
A culture of innovation, empowerment of people at all levels, availability of technology, and people’s orientation of it are key factors that play a significant part in making an organisation robust.
Santrupt concluded by emphasising that organisational culture, system building, system testing, and empowering people require work and investment during peace times.
Thus, in order to be truly resilient and manage critical events efficiently, organisations need to work towards it around the year.
After Santrupt’s insightful presentation, the event moved into a polling session that involved all the audience more intensely.
On the first question of “Being in control of the current critical event (COVID-19) in keeping your employees safe and business running”, a majority of our audience voted that they are somewhat (69%) in control of the situation.
A senior delegate from a major Indian enterprise reflected that he voted for somewhat because there is still an element of unknown around the pandemic.
He believes that not fully knowing the magnitude of the problem makes it very hard to address and / or solve it.
On the next question of “Are you still manging COVID- 19 or preparing for the day after this calamity”, 58% of the delegates voted that they are thinking about tomorrow and have some idea what to do.
A senior technical executive from a major corporate group in India reflected that even though the pandemic situation is under control, the working style of people has changed forever.
In this new mode of remote working, managing people’s efficiency over a long period of time is going to be a great challenge for them.
On the final question of “Having business continuity plans in place to deal with an issue of this magnitude”, the participants seemed divided between having some plans in place but they are outdated and disintegrated (46%) and working on it but need help (30%).
A technology leader reflected that the objective of business continuity plan is to sustain the revenue streams of the organisation. Current plans need to be revamped entirely in order to make it more integrated at group and unit level.
The session was closed by Samir Nayak, Senior Sales Director and Country Manager for Everbridge India.
He shared how Everbridge is helping people and enterprises to deal with the current situation and recover from it.
He encouraged all delegates to engage in discussions with them to come out with innovative solutions for dealing with future critical event management.
Australia and Singapore yesterday signed a Digital Economy Agreement (DEA) to harness digital transformation and technology to expand trade and economic ties in the region. Australia’s Minister for Trade, Tourism and Investment Simon Birmingham and Singapore’s Minister for Trade and Industry Chan Chun Sing signed the DEA digitally via videoconference.
The SADEA is the second Digital Economy Agreement that Singapore has signed, following the signing of the Digital Economy Partnership Agreement (DEPA) with Chile and New Zealand in June this year.
At a time of global uncertainty caused by the COVID-19 pandemic, the signing of the DEA demonstrates Australia and Singapore’s recognition of the value of digital trade in forging a path to a post-COVID economic recovery.
Mr Chan said, “The signing of the Singapore-Australia Digital Economy Agreement marks a milestone in the long standing and multi-faceted partnership between our two countries. The SADEA will facilitate digitalisation of trade processes and make it easier and more cost effective for Singapore companies to engage in cross border business activities with Australia.
“As COVID-19 forces businesses to consider innovative ways to reach customers and adapt to a new way of doing business, agreements like the SADEA will allow our companies to take advantage of opportunities in the digital economy and tap on new technologies to create new digital products and services.”
Singapore and Australia enjoy strong bilateral trade and investment flows and the SADEA builds on this foundation to enhance economic opportunities in the digital realm. With the SADEA, Singapore and Australia aim to create a seamless digital trading environment which is crucial for businesses during this COVID-19 pandemic.
Enhancing economic opportunities in the digital realm
It will also enable trusted cross-border data flows without unnecessary and costly requirements such as data localisation, while protecting consumers’ privacy and businesses’ proprietary information.
Australia and Singapore have agreed to set new rules to prevent unnecessary restrictions on the transfer and location of data, improved protection for software source code, and ensure compatibility between e-invoicing and e-payment frameworks.
Importantly, the DEA will also feature rules for enhanced business and consumer trust in digital trade and cooperation in creating a safe online environment, and protecting personal information and consumer rights.
The Digital Economy Agreement is further supported by MoUs on data innovation, artificial intelligence, trade facilitation, e-invoicing, e-certification for agricultural exports and imports, personal data protection and digital identity
The signing today follows the conclusion of negotiations by Prime Ministers Scott Morrison and Lee Hsien Loong on 23 March 2020. The DEA will now undergo Australian treaty-making processes, including tabling in Parliament and consideration by the Joint Standing Committee on Treaties prior to ratification. When the DEA enters into force it will amend the Singapore-Australia Free Trade Agreement to replace the existing Electronic Commerce chapter with a new Digital Economy chapter.
PHOTO CREDIT: dfat.gov.au
In collaboration with GOVTECH
You won’t be needing one of those coveted National Day Parade tickets to experience Singapore’s birthday celebrations this year.
A reimagined parade will see popular segments taking place in the heartlands, with digital channels enabling Singaporeans to be a part of festivities from the comfort of their homes.
On our end, the GovTech team has been busy building an interactive map – so that Singaporeans will be able to better enjoy Singapore’s 55th birthday bash from the comfort of their homes.
Here’s how to use it to have the best national day possible. Or at least in theory.
Highlight 1: Fireworks, tanks, and flying men – check out where they are!
No NDP is complete without the parade. This year, the showcase this year will be dispersed around Singapore. Some of these perennial crowd-pleasers are:
- Heartland Fireworks Display
- Red Lion’s Landing Zones
- SAF’s Mobile Column featuring everyone’s favourite military and civil defence vehicles
The NDP2020 Interactive Map will be updated with the position of these elements so that you won’t miss the tanks as they rumble by your home or the fireworks display if you live near one of these 10 locations. The elite Red Lions will also be parachuting into the heartlands, so check out if your neighbourhood is one of the landing sites.
That aside, there are also quite a few fringe activities unique to this year’s celebrations. Use the map to see what’s near you. Some of these include:
Heritage and Culture light up. 10 national monuments and arts and cultural institutions will be illuminated in red and white. Great for pictures!
Museum and Heritage Institution Open House Weekends. Great opportunity to take stock of how far we’ve come – and inspiration for ideas on how to move forward.
The Flag of Unity. A massive display of over 10,000 Singapore flags. This one’s at Siloso beach, so technically, you won’t need our map for it. 😂
You can also post your birthday wish for Singapore on the map on 9th August 2020 (all the way till 10pm) and be part of the collective celebrations all over the country.
Highlight 2: Get your discounts
Every Singaporean loves a good bargain, and this year’s NDP discount booklet – featuring over 100 discounts – is going fully digital so there’s no more misplacing those coupons!
Choose discounts from a wide variety of categories such as food & beverages, grocery shopping, and local attractions like the Singapore Zoo and Sentosa.
(For those of you who have our Moments of Life app, you can also access the discount list there)
Highlight 3: Connect with fellow Singaporeans through your stories
2020 has been a year of unprecedented challenges posed by the Covid-19 pandemic. A major component of this year’s NDP will capture the voices of Singaporeans coming together to overcome this hurdle.
Share your reflections on the impact these few months have had and express your thanks to the frontline and essential workers who are keeping Singapore ticking during these extraordinary times. These stories and messages of gratitude can be shared on Facebook or Instagram by using the #OurHeartForSG hashtag and tagging the NDPeeps accounts, or through the Our Heart For SG website.
Highlight 4: Get featured on the parade’s social media!
Your contribution doesn’t have to be in the form of words or photos. Break out your singing voice and record your rendition of any NDP song or even an original composition. Your entry just might be shared on the NDPeeps YouTube, Facebook, and Instagram pages.
If singing is not your thing, there’s also the Fly Our Flag video that will be played on August 9. To take part, follow the steps in this TikTok video to record your birthday wishes to Singapore.
Painting the HDB towns red (and white)
We know what you’re thinking: All these high-tech wizardry can’t make up for the fact that there’s no large-scale, mass gathering – the only way we’ve been doing NDP so far.
Well, we used to think the same about work and offices too. But one of the things we’ve learnt from this Covid-19 episode is that for many jobs, working from home can be as productive or even more so.
So give this digital-and-physical hybrid of an NDP to shine.
Who knows, we may have discovered a whole new way to party.
Angeles City residents (Angelenos) may now download the digital contract tracing application StaySafe.PH on their mobile phones for free.
This came after the city government issued Executive Order No. 17, Series of 2020, requiring the public to use the application, as part of its intensified contact tracing program against the COVID-19 virus.
According to a press release, the application collates information on the users’ health condition, obtained through a 300-metre radius scan.
After downloading the application, users need to answer questions regarding their current health condition, which will then be recorded in the database. This will help identify those who have mild and severe conditions and users of the app will be able to see those who are within their 300-metre radius.
A representative noted that once the city government uploaded positive cases, the data will be shown to all users so they will be more aware and conscious of the places where they are going.
Mayor Carmelo Lazatin Jr. appealed to all Angelenos, to be honest in answering the questions required by the app for the successful implementation of the program.
He also assured the public that information collected through the StaySafe.PH will remain safe and that the privacy of the users of the application will be protected.
The app is also expected to better mobilise the city’s response team.
Once a user reports possible COVID-19 symptoms via the StaySafe.Ph application, the Angeles City Command Center will contact the user and follow-up on their conditions. Upon further analysis and recommendation of the City Health Office, the Angeles City Disaster Risk Reduction and Management Office will then take action, the official said.
The Rafael Lazatin Memorial Medical Centre Chief, Dr Froilan Canlas, said the StaySafe.PH application will help in the city’s ongoing COVID-19 case management in hospitals.
With this app, the centre’s database will be more updated which is why the government is encouraging every hospital facility in the city to use the app, he explained.
StaySafe.PH, the national contact tracing platform, was endorsed by the National Task Force and the Inter-Agency Task Force for the Management of Emerging Infectious Diseases and currently being used by other local government units in the country.
Last month, the Department of the Interior and Local Government (DILG) urged all local government units to boost the digital economy and move towards digitised government transactions to reduce contact, impede further infection, and boost economic activity amid the COVID-19 pandemic.
As OpenGov reported, the DILG Secretary, Eduardo M. Ano, also directed the units to fast track the issuance of permits and clearances in setting up crucial infrastructure needed for digital connectivity across the country including the construction of cell sites to improve internet connectivity.
The millions working from home, the students looking forward to online learning, and the workers who depend on the digital economy are all expecting the government to address the gaps in the internet infrastructure. Therefore, the department is encouraging all LGUs to strengthen their digital platforms in their communities.
Government units must encourage businesses to veer towards online money transfer, which has become part of the new normal, instead of physical payment.
The number of installations of the Bluezone mobile application has increased sharply recently, reaching over two million as of 2 August, according to the Authority of Information Technology Application.
The app, developed by the country’s leading cybersecurity firm BKAV, alerts a user if they have come in close contact with people who tested positive, minimising the spread of the virus in the community.
When there is a new case of infection, a user can find out whether they had close contact with the person or not simply by accessing Bluezone.
In a bid to assist the country’s fight against the COVID-19 pandemic, Viettel, a military-run industry and telecoms group, has increased the capacity of the Vietnam Health Declaration application by 30%.
According to a press release, from 25 July to 2 August, this application usage reached 1.1 million declarations, nearly 28 times higher than the previous week.
On 30 July, the number of declarations reached 392,000, 12 times higher than the first day when the new community transmission case of COVID-19 was confirmed in Da Nang, according to Viettel.
The network operator has proactively upgraded the app storage capacity from 22 million to over 28 million declarations records.
As of 3 August, Vietnam has a total of 642 COVID-19 cases, including 195 cases linked to the COVID-19 outbreak in Da Nang.
To ensure the delivery of services is efficient and limits as much physical interaction as possible, the government has developed a national portal, PayGov, to promote electronic payments for public services.
PayGov is not a payment service but acts as a platform to connect public service portals and single-window systems with intermediary payment service providers, as OpenGov reported.
Once connected with the platform, online public service portals of ministries and local authorities will be provided with a single interface to use all the services of the intermediary payment providers.
At the same time, intermediary payment companies can provide their services to all ministries and local authorities through PayGov.
In addition to public services, PayGov can provide payment services for other utilities such as electricity, water, healthcare, and education, all in the one place.
Recently, Prime Minister Nguyen Xuan Phuc decided to approve a new list of members of the National Committee on e-Government and working group.
The decision took effect from 31 July, replacing Decision No. 1737/QD-TTg, dated 3 December 2019 on the list of members of the National Committee on e-Government.
As per a press release, the Committee is tasked to propose to the government and the PM guidelines, strategies, and mechanisms to create a legal framework to promote the development of e-government towards a digital economy and society in the face of the fourth industrial revolution.
It also targets to assist the government and the PM in coordinating and inspecting the implementation of interdisciplinary strategies, programs, mechanisms, policies, schemes, projects, and natural solutions on the construction and development of e-government, digital transformation, digital economy, and smart cities.
The Monetary Authority of Singapore (MAS), the National Research Foundation (NRF) and the National University of Singapore (NUS) announced in a press release on 4th August 2020 that they will be setting up a research institute to develop deep capabilities supporting the demands of digital financial services in Asia.
The Asian Institute of Digital Finance (AIDF) will provide thought leadership and strengthen the ties between education, research and entrepreneurship in digital finance. The Institute aims to be running by the end of this year.
Professor Tan Eng Chye, NUS President, said, “FinTech is making a profound impact on financial services, and will continue to drive the transformation of the financial services industry in Singapore, which is an integral part of Singapore’s ambition to be a Smart Nation. NUS is deeply honoured to partner MAS and NRF to achieve the vision of AIDF – the first of its kind in Singapore and this region, which takes an integrative approach to education, research, innovation and business incubation. NUS’ thought leadership in digital technologies such as artificial intelligence, blockchain, cloud computing, and data science makes us perfectly positioned to address the challenges of the digital economy in Singapore and other parts of the world.”
Asian Institute of Digital Finance to offer large range of FinTech subjects
Hosted at NUS, AIDF will offer a Master’s programme and award scholarships to top students to pursue research at the doctoral level, as well as train post-doctoral fellows in Digital Finance and FinTech. Through its education programme, the AIDF will build the FinTech leadership pipeline for Singapore and the wider region.
The AIDF faculty will bring together deep expertise in Finance, Technology and other disciplines that are critical to integrating financial services with technology. These include: Finance domain: Payments, Credit & Lending, Financial Advisory & Wealth, Management, Retail & Corporate banking and Financial Markets. Technology domains: Digital Architecture, Digital Platforms, Big Data, Distributed Technology, Tokenisation, Cloud Computing, UX/UI design, Artificial Intelligence and Machine Learning.
Research will include AI, Machine learning and Next-Gen Financial Services
AIDF will pursue foundational and inter-disciplinary research projects covering fundamental digital infrastructure, performance optimisation of business processes, and advanced application development research on cyber, fraud and anti-money laundering challenges. The institute will also develop financial services to meet sustainability and
Potential areas of focus include: Digital Assets and Ledger Technology, Artificial Intelligence and Machine Learning, Digital Finance Platforms, Green Finance Technology and Next-Gen Financial Services on 5G networks.
Professor Low Teck Seng, NRF Chief Executive Officer, said: “AIDF will help build strong FinTech research capabilities in Singapore, and commercialise high-impact research ideas to deliver practical and innovative solutions for the market. It will leverage on NUS’ regional and global networks involving local and foreign universities and research institutes to generate and testbed FinTech solutions for the Asian markets. More importantly, AIDF will also groom next-generation FinTech leaders that will strengthen Singapore’s Smart Nation core.”
“Fincubator” programme will promote entrepreneurship
The regional research institute will also establish a unique “Fincubator” programme that will promote entrepreneurship and provide the support to drive transformation of ideas and projects by promising students and entrepreneurs into market-ready products and services.
Potential areas of focus include:Applied research for commercialisation, Incubation of financial solutions to solve unmet digital financial service needs of Asia, Industry collaboration to provide comprehensive mentorship to build marketready solutions and Strengthened linkages with investor community to spur research
Mr Ravi Menon, Managing Director, MAS, said, “AIDF will be an important addition to Singapore’s rich and vibrant FinTech ecosystem. Through applied research and active collaboration with industry, AIDF will help to build strong capabilities in digital finance and FinTech. Located in the heart of the fastest-growing digital finance market in the world, the Institute will facilitate the expansion of knowledge and skills among FinTech leaders in the region and support the digitalisation of economies in ASEAN and beyond.”
Four White Papers have been published by the Global Digital Health Partnership (GDHP) of over 30 nations including Australia detailing what GDHP member countries are doing to deliver digital health services and improve patient health outcomes.
The GDHP is currently chaired by India. The Joint Secretary, Ministry of Health and Family Welfare, Government of India is the GDHP Secretariat Lead.
The Joint Secretary stated that sharing digital health information is now more important than ever as individual nations and the global community respond to the challenges of the COVID-19 pandemic.
The White Papers will provide both participant and non-participant countries and territories with guidance on the key digital health enablers that can lead in improving the health and well-being of citizens at national and sub-national levels through the best use of evidence-based digital technologies, the Australian Digital Health Agency press release notes.
The reports provide insights, guidance and information on cutting edge digital innovation for digital health workers, governments and organisations providing digital health services, and the communities they serve across the globe.
They are a valuable source of information that provides a catalyst for positive change, with insights and international comparisons of our digital health systems with countries around the world.
One key trend of GDHP members’ digital health systems are efforts to empower citizens to have greater involvement in the management of their healthcare.
This is evidenced in Australia in statistics published by the Australian Digital Health Agency which show consumers are uploading and viewing more of their My Health Record documents.
The Chief Medical Adviser at the Agency and Chair of the Evidence and Evaluation workstream for the GDHP, Clinical Professor noted that the Agency had supported and led the development of the White Papers over the past year, working with more than 30 countries from around the world.
“International collaboration is critical to improving health outcomes for all,” she said. “Many countries and territories are still at the beginning of their digital health journey, so providing insights in key areas of common interest through our GDHP participation is fundamentally beneficial and supports our goals to improve health and well-being for people.”
The COVID-19 pandemic has highlighted the importance of international engagement, and the critical role that digital health technologies play in ensuring that people have access to their healthcare providers and services. Digital health has never been more important.
The Chief Medical Adviser highlighted Australia’s role in establishing the GDHP as the inaugural Chair of the partnership and host of its first summit in early 2018.
Since then the GDHP has benefitted from the opportunity to share valuable insights on digital health service delivery for citizens that have been informed by the cutting-edge work of GDHP participants around the world.
The National Coordinator for Health IT, US Department of Health and Human Services stated that “sharing information using health data standards for interoperability is necessary to advance public health reporting and research which are key parts of an evidence-driven response to pandemics.”
Now, more than ever, increasing collaboration and sharing best practices around the world, not just within countries and territories, is critical to advance interoperability together globally.
The Executive Vice President, Engagement and Marketing, Canada Health Infoway and Chair Clinical and Consumer Engagement workstream noted that over the last decade there has been a universal shift in thinking; one where there was little to no support for providing citizens with access to their information, to present day, where efforts to provide citizens access to information equitably and securely are being accelerated.
As governments around the world grapple with this new reality and citizens in many jurisdictions are asked to remain home for public health, it has never been more critical for citizens to access their health information remotely: wherever and whenever it’s needed.
The four GDHP White Papers are:
- Advancing Interoperability Together Globally
- Citizen Access to Digital Health
- Benefits Realisation: Sharing insights
- Foundational Capabilities Framework & Assessment