February 26, 2024

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Technological Innovations Drive Taiwan’s Healthcare

Taiwan’s healthcare system has been highly regarded on the world stage, especially in recent years. A healthcare index ranks Taiwan’s healthcare system as second in the world for the quality of its infrastructure, professional competency, cost and other related factors. Taiwan has made efforts to encourage innovation and implement global partnerships to ensure its services stay on par with its peers globally.

Taiwan’s largest and most advanced training centre has acted as a unique platform for local medical start-ups to showcase and test their new ideas and technologies to an audience of doctors from across the region. Through a partnership with a MedTech accelerator, a hospital-backed venture capital fund has been set up, with investments made in more than 10 companies thus far.

Doctors are able to really get to know the technology and see that it has a meaningful impact on care outcomes. The focus on innovative technology extends beyond looking at external companies. Many of Taiwan’s hospitals carry out their own research work into new medical innovations.

The ability to embrace up and coming technologies are crucial to driving hospitals’ growth and development. Hospitals should keep up-to-date on the latest in devices, pharmaceuticals, precision medicine and be able to pivot quickly and set up partnerships with different players in the market. Various systems need to be in place to allow this to happen.

Taiwan needs to have a system in place for doctors in different specialities who can be contact persons of these innovative treatment modalities. In addition, it is also essential to have a system of management that can navigate a rapid change of technology in the healthcare industry; for example, to quickly adapt and design a new payment system for patients, using QR codes, while considering the threat of cybersecurity.

These innovations involve constantly looking at every detail of patient service, to ensure patients are treated well with their needs being taken care of, such that they feel they are in a safe, comfortable environment. This is a never-ending journey of looking at the guidelines, protocols, how the patient goes through the hospital, and how the different specialities come together and serve the patient as an individual.

Although the rise of telehealth has helped to extend the reach of hospital services further from its physical location, the issue of defining the payer for such services remains to be solved in Taiwan. The government has allowed insurance reimbursement for telehealth services during the pandemic period. However, the policy remains unclear as to what will happen once the pandemic is over.

There is also the need to define specific protocols and workflows for telehealth, that are vastly different from physical services. Telehealth is about integrating video conferences with the workflow or patient journey within the hospital. Doctors need to have a specific protocol for specific diseases. Therefore, every telehealth treatment protocol needs to be redesigned according to the technology and how the doctors and the different specialities work in each hospital.

The trend of telehealth is likely going to continue after the pandemic, but the healthcare industry needs to embrace these technologies and be able to implement the technology in a meaningful way. Having a platform for clinical trials to prove that the service can and will improve patient outcomes will, in turn, persuade the local authorities to cater budget for telehealth services.

Digital health has been growing significantly in Taiwan, including the adoption of AI in the medical sector. As reported by OpenGov Asia, Taipei City-based research organisation is promoting the use of Artificial Intelligence (AI) in academic institutions, nongovernmental groups and enterprises through data exchanges and open-source projects. Taiwan’s leading role in the global supply of semiconductors means the country is ideally placed to integrate the latest and greatest technologies into the biotech and medical sectors.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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