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Hokkaido, the northernmost of Japan’s main islands, is known for breath-taking scenery, onsen hot springs and ski areas. However, it is also known for its advanced agricultural technology and ecotourism.
Agriculture plays a large role in Hokkaido’s economy, with a quarter of Japan’s arable land located on the island.
In terms of production, the island ranks first in. It produces a range of agricultural products, including wheat, soybeans, potatoes, sugar beets, onions, pumpkins, corn, raw milk, beef and many other products, including more exotic crops.
Thailand’s Deputy Prime Minister stated that the Thai government will be applying Hokkaido’s development of technology for the farm and tourism sectors to upgrade Thailand’s community-based tourism and tackle poverty among farmers.
The leader recently led officials from the Industry Ministry, the Board of Investment (BoI), the Tourism Authority of Thailand (TAT) and the Bank for Agriculture and Agricultural Cooperatives (BAAC) to visit Japan in early November.
He noted that Thailand should learn to use more advanced technology in the agriculture sector because the country has become an ageing society and is facing a shortage of young workers in the sector.
The state-owned BAAC has been tasked with seeking out solutions to support smart farmers and offer soft loans to enable them to apply smart machinery in farming such as drones, which help cut costs and provide better health for workers in the farm sector.
Since acquisition costs for smart machinery in the farm sector are relatively high, the government is working to design proper solutions to entice more machine manufacturers to lower their prices.
The BoI has been assigned to devise investment packages in the agriculture segment that can attract more investment in machinery manufacturing.
The Secretary-General of the BoI stated that tax perks are now available to the farming industry from upstream to downstream, covering agricultural product processing, organic fertiliser production, and breeding development both for plants and animals.
The BoI revised tax privileges for the agriculture sector in September, offering a corporate income tax exemption for 5-8 years to smart farming businesses such as software design and data analysis for management.
Existing entrepreneurs in the farm sector who want to upgrade their products to international standards such as food safety ISO 22000 are also eligible for a corporate income tax exemption for three years.
The BoI reported applications for investment in agriculture and farm product processing amounted to 49 projects worth a combined 9.5 billion baht in the first 10 months this year.
The TAT will now be joining hands with the BAAC to promote agriculture-based and community tourism, similar to Hokkaido, creating a linkage between the farm and tourism sectors.
Thailand can apply Hokkaido’s farm and tourism development to upgrade community tourism and generate revenue in the agriculture sector.
Hokkaido has successfully created a linkage between tourism and the farm sector, attracting 235,000 Thai visitors in 2018.
The Managing Director of Hokkaido-based Smart Agriculture Division stated that said Japan needs speedy restructuring in the farm sector and has applied technology to increase productivity in order to supplement the smaller workforce of young farmers. In Japan’s ageing society it is essential for the country to accelerate using high technology.
OpenGov Asia reported earlier that the Digital Economy and Society (DES) Ministry and the Thai branch of an American multinational technology company would establish an artificial intelligence (AI) lab to cater to the farming sector and the smart city project.
The project lets users link with the firm’s research lab, where they can access intellectual properties from around the world that can be shared. The nation’s experts believe that smart agriculture is the way forward, and it will be aided by AI.
OpenGov Academy
In line with efforts to encourage AI technology adoption, OpenGov has launched its OpenGov Academy, in collaboration with AlphaZetta.
The OpenGov Academy facilitates and promotes AI masterclasses, workshops and customised courses that are conducted by AlphaZetta and supported by OpenGov.
This academy will feature masterclasses across various levels: C-suite, management, business, and, expert.
The classes have been created to impart understanding – taught in an intuitive, accessible way, keeping formulae and mathematics to a bare minimum and taking an innate, visual approach.
Data literacy, AI and data science, and strategic decision making with data are some of the classes offered by the academy.
For more information, visit: OpenGov Academy
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Singapore’s Institute of Technical Education (ITE) has emerged as a trailblazer with its innovative Work-Study Diplomas (WSDips) initiative. Launched five years ago, the programme has evolved into a crucial pathway for ITE graduates seeking to elevate their qualifications. According to Dr Mohamad Maliki Bin Osman, the Second Minister for Education, the success of WSDips lies in its ‘learning by doing’ approach, aligning seamlessly with ITE’s practice-based curriculum.
Since its inception with 100 trainees across four courses in 2018, the WSDips initiative has witnessed exponential growth. With over 1,000 trainees now enrolled in 40 courses, the programme has become a testament to its effectiveness. Graduates not only experience salary growth but also boast high employability, with more than 70% choosing to stay in their respective companies post-graduation.
ITE is set to expand its successful WSDips initiative by introducing five new courses in 2024. This move reflects ITE’s commitment to staying ahead of the curve in addressing the diverse needs of both individuals and industries.
The new additions, ranging from Accountancy and Artificial Intelligence (AI) to Nursing and Tourism Management, showcase ITE’s dedication to providing upskilling opportunities tailored to the evolving demands of the workforce.
The WSDip in Accountancy aims to sharpen expertise in in-house accounting functions, addressing the intricate financial management needs of businesses. Recognising the pivotal role of technology, the WSDip in AI and Data Intelligence is designed to support businesses in executing robust digital strategies by nurturing talent well-versed in AI and data intelligence.
The WSDip in Electronics and Computer Engineering responds to the increasing importance of optimised operational efficiency in digital work environments. This course focuses on cutting-edge electronics and computer engineering, producing skilled professionals ready to tackle the challenges of an increasingly tech-centric world.
In the healthcare sector, the WSDip in Nursing offers an apprenticeship-based progression pathway, addressing the growing demand for healthcare professionals. This programme provides a structured and hands-on learning approach, ensuring that graduates are well-prepared for the dynamic field of nursing.
The WSDip in Tourism Management recognises the significance of the evolving tourism industry. Going beyond traditional approaches, this diploma encompasses a spectrum of skills, from customer behaviour analytics to sustainable tourism practices, preparing trainees to navigate this transformative industry.
The expansion of the WSDips portfolio underscores ITE’s dedication to offering specialised courses that address the contemporary workforce’s needs. By providing upskilling opportunities in crucial areas, ITE ensures its graduates are not only job-ready but also positioned to thrive in their chosen fields.
The integration of digitalisation courses into study diplomas has become a strategic imperative. This move is not merely a reaction to industry trends; rather, it represents a proactive measure to bridge the gap between traditional education and the rapidly evolving technological landscape.
Study diplomas tailored to include digitalisation courses offer myriad benefits, from heightened employability to cultivating a workforce prepared for the challenges of the digital age. Graduates possessing digital literacy are not only better positioned for a wide array of careers but are also empowered to contribute to innovation and entrepreneurship.
Moreover, these programmes play a pivotal role in addressing the global competitiveness of individuals and industries, ensuring that professionals have the necessary skills to navigate a digitally interconnected world.
As educational institutions adapt to include digitalisation courses, Singapore paves the way for a future workforce that is not only adaptive to industry-specific requirements but also capable of driving technological advancements in various fields.
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In a gathering in New Delhi that reflected the significance of the issue, the Secretary of the Department of Financial Services (DFS), under the Ministry of Finance, spearheaded a comprehensive discourse. The focus was on unveiling the challenges and strategising against the burgeoning threats of cybercrime in the financial services sector, particularly the surge in online financial fraud incidents.
Critical issues discussed encompassed the imperative need for enhanced coordination among police, banks, and financial entities for real-time tracking and blocking of defrauded funds. Additionally, strategies to tackle the proliferation of mule accounts, augment response times to handle alerts on online financial frauds, and establish regional/state-level nodal officers were highlighted.

The meeting also emphasised the necessity of a central registry for merchant onboarding and KYC standardisation, as well as the importance of whitelisting digital lending apps through stakeholder consultation. Progress updates on implementing recommendations, such as setting up the Digital India Trust Agency (DIGITA) and the proposed legislation known as the ‘Banning of Unregulated Lending Activities (BULA) Act,’ were also on the agenda.
Lastly, an overarching consensus emerged: all stakeholders, including banks and financial institutions, must prioritise customer awareness and sensitisation programs to bolster digital payment security.
Attendees, including the Secretary of Telecom and high-ranking officials from multiple sectors such as DFS, Department of Economic Affairs (DEA), Department of Revenue (DoR), Ministry of Electronics & Information Technology (MeitY), Department of Telecom (DoT), Reserve Bank of India (RBI), Telecom Regulatory Authority of India (TRAI), Unique Identification Authority of India (UIDAI), Indian Cyber Crime Co-ordination Centre (I4C), National Payments Corporation of India (NPCI), as well as leading banks and financial institutions like State Bank of India (SBI), Bank of Baroda, Canara Bank, and others, converged for this pivotal discussion.
The Indian Cyber Crime Coordination Centre (I4C) from the Ministry of Home Affairs shared a concerning presentation. They highlighted the escalating statistics of digital payment frauds culled from the National Cyber Crime Reporting Portal (NCRP), shedding light on the diverse sources of financial frauds and the intricate modus operandi adopted by cybercriminals. This included exploring the challenges impeding efforts to counter these financial cybercrimes.
The meeting was not just a gathering of minds, but it explored preparedness. Participants assessed the readiness of banks and financial institutions to confront the escalating challenges posed by cyber threats in the financial domain. They delved into the rising trend of digital payment frauds and crafted a focused strategy to combat these attacks and scams head-on.
Moreover, key players like the State Bank of India (SBI), PayTM, and Razorpay showcased their distinct strategies for mitigating such fraudulent activities. SBI presented its Proactive Risk Monitoring (PRM) strategy, while representatives from PayTM and Razorpay shared their successful best practices.
Key takeaways from the deliberations included noteworthy statistics: 70 lakh mobile connections implicated in cybercrime/financial frauds were disconnected via digital intelligence platforms. Furthermore, a staggering Rs. 900 crore of defrauded money was safeguarded, benefiting approximately 3.5 lakh victims.
The meeting chaired by the DFS Secretary served as a pivotal juncture to fortify India’s financial sector against cyber threats. Collaboration among various agencies unveiled potent measures, disconnecting implicated mobile connections and safeguarding substantial defrauded funds. The discussions culminated in a roadmap to shield citizens from the insidious web of financial frauds, showcasing a unified resolve to combat cyber threats in the country’s financial ecosystem.
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A delegation from the Ministry of State Apparatus Empowerment and Bureaucratic Reform (PANRB) met with the Permanent Mission of the Republic of Indonesia to the United Nations (PTRI New York) in New York. The meeting addressed the importance of digitisation as a fundamental foundation in bureaucratic reform.
Digitisation, involving representatives from the Ministry of PANRB and PTRI New York, discussed concrete steps to integrate technology into bureaucratic reform efforts. The discussion involved aspects such as implementing information systems, developing human resource capacity, and using technological innovation to enhance administrative efficiency.
In this meeting, the delegation from the Ministry of PANRB, led by Deputy for Institutional and Organisational Affairs Nanik Murwati, accompanied by Acting Assistant Deputy for Institutional and Organisational Affairs for the Economy, Maritime, and Investment of the Ministry of PANRB Ario Wiriandhi, was received by the Permanent Representative of Indonesia to PTRI New York, Arrmanatha Christiawan Nasir, and his team. The meeting began with discussions on the progress of institutional and organisational policy.
Nanik emphasised the urgency and importance of bureaucratic reform supported by data-based digital governance. “Digitisation through the SPBE architecture is the main foundation for bureaucratic reform, with its impact to be felt by the Indonesian people both domestically and internationally,” said Nanik.
Nanik demonstrated the Indonesian government’s commitment to advancing bureaucratic reform through digital transformation through this meeting. They underscored the importance of international collaboration, especially in exchanging knowledge and experiences related to implementing technology in public administration.
One of the main focuses of the meeting was to enhance the effectiveness of public services through implementing digital solutions. The delegation discussed the potential use of artificial intelligence, data analysis, and technology-based platforms to expedite decision-making processes and provide more responsive services to the public.
“The use of digital technology in various aspects of government operations, such as reporting, data management, and interagency coordination, can create a more open, transparent, and efficient environment,” said Nanik.
The Ministry of State Apparatus Empowerment and Bureaucratic Reform (PANRB) emphasised simplifying and integrating business processes to strengthen digitisation. The main goal is to improve the effectiveness and efficiency of task implementation, programmes, and services across all government agencies, including those carried out by the Permanent Mission of the Republic of Indonesia (PTRI) in New York.
Nanik, the representative from the Ministry of PANRB, revealed that the next step is to conduct an in-depth review with PTRI New York regarding the institutional arrangement policy of the Indonesian Representative Abroad. This institutional arrangement aligns with the revision of Presidential Decree No. 108/2003 concerning the Organisation of the Indonesian Representation Abroad. This process aims to align and enhance the organisational structure to provide optimal support in diplomatic tasks.
The discussion highlighted crucial points, including the position and relationship of business processes and work procedures between PTRI and KJRI New York, KBRI Washington DC, and other organisational elements within the PTRI New York environment. The results of the meeting are expected to form a strong foundation to strengthen synergy and efficiency in diplomatic tasks at PTRI in New York.
Furthermore, through this collaborative step, Nanik believes that by implementing digitisation comprehensively in bureaucracy, there will be significant opportunities to improve the efficiency and responsiveness of public services. Digitisation will facilitate access and information exchange between agencies, reduce task execution time, minimise bureaucracy, and mitigate risks associated with manual processes.
This initiative addresses current needs and looks ahead, creating a robust foundation for adapting to ongoing technological developments. Thus, Indonesia can continue to deliver excellent and responsive public services, achieving the goal of sustainable bureaucratic transformation.
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In the rapidly evolving landscape of the global economy, digital transformation has become a key driver of growth and competitiveness. Indeed, embracing this transformative wave is not just a choice but a necessity. The key to unlocking Indonesia’s vast potential lies in adopting a skills-first approach to learning, where the workforce is equipped with the digital skills needed to thrive in the 21st-century economy.
Indonesia, with its diverse culture and abundant resources, stands at a crossroads of opportunity. However, to harness this potential fully, the country must transition into a digitally-driven economy. The pandemic has underscored the importance of digitalisation, making it imperative for businesses and individuals alike to adapt to the new normal. Embracing digital transformation is not only about survival but also about ensuring sustainable and inclusive growth.
While the vision of unlocking Indonesia’s potential through digital transformation is promising, some challenges must be addressed to ensure successful implementation; and one of the primary challenges is the digital divide.
To overcome this barrier, concerted efforts are needed to expand digital infrastructure and provide affordable access to technology, especially in remote and underserved areas. Government initiatives, public-private partnerships, and community-based programmes can play a pivotal role in bridging this gap.
Additionally, the education system must undergo a significant overhaul to align with the demands of the digital era. This involves revising curricula to include not only technical skills but also critical thinking, problem-solving, and creativity. Encouraging multidisciplinary approaches and project-based learning can help students develop a holistic skill set that prepares them for the challenges of the digital workforce.
As Indonesia steers towards embracing digital transformation through skills-first learning, the trajectory of its economic and social development is poised to undergo a significant shift. A digitally skilled workforce not only attracts foreign investment but also fuels innovation and entrepreneurship domestically. The country can position itself as a hub for technological innovation, creating a vibrant ecosystem that fosters collaboration between startups, established enterprises, and research institutions.
Likewise, the benefits of digital transformation extend beyond economic considerations. Improved healthcare, enhanced public services, and increased connectivity can contribute to an overall improvement in the quality of life for Indonesian citizens. Smart cities, sustainable practices, and resilient communities can be nurtured through the integration of digital technologies into various facets of daily life.
The OpenGov Breakfast Insight held on 28 November 2023 at The Westin Jakarta discussed strategies to leverage emerging technologies for development and growth while acquiring digital skills to remain competitive in a rapidly evolving market in Indonesia.
Opening Remarks



Mohit Sagar, CEO and Editor-in-Chief of OpenGov Asia recognises Indonesia’s foray into digital transformation, signalling a transformative phase poised for substantial economic growth. Digital transformation, the integration of digital technologies into all aspects of society, Mohit agrees, is essential to propelling the nation into a new era.
The surge in smartphone adoption, expanding internet accessibility, and a burgeoning middle class are propelling the country’s digital economy at an astonishing speed. However, he underscores that this shift must go beyond adopting gadgets. It must become a fundamental shift in how businesses operate, governments function, and citizens lead their lives.
Highlighting the importance of digital transformation in Indonesia is crucial, especially in enabling economic growth, enhancing efficiency, and improving overall quality of life. This hinges on the citizens’ capability to comprehend, utilise and optimise digital innovation and technology.
In light of this, the urgency of acquiring digital skills cannot be overstated. In a job market evolving at a breakneck pace, individuals equipped with digital skills stand at a vantage point, securing employment and propelling their careers forward. The consequences of lagging in this digital race are stark, posing a risk of job displacement and a potential slide into obsolescence across industries, from healthcare to finance.
Adaptability, perpetual learning, and the relevance of skills in the swiftly evolving digital landscape take centre stage in this educational revolution. Enter Skills-First Learning is an innovative educational approach prioritising practical skills over conventional academic qualifications. This groundbreaking method aims to equip individuals and the workforce with the precise skills needed to flourish in the digital age.
Indonesia’s job market is undergoing a radical metamorphosis, propelled by the swift march of digital technologies. Conventional job roles are shape-shifting, creating a new wave of digital-centric positions. Automation and artificial intelligence are reshaping the private sector and infiltrating government jobs, streamlining administrative tasks and service delivery.
Citing the Indonesian government’s Ministry of Communication and Information Technology’s projection of a need for up to 9 million digital talents by 2030, Mohit underscores the critical need for upskilling to meet the surging requirements of the digital age.
“In e-commerce, proficiency in digital marketing, data analysis, and e-commerce platform management is paramount,” says Mohit. “Fintech demands expertise in digital payments, blockchain, and risk management. Also, cybersecurity professionals need skills to shield digital assets from evolving cyber threats.”
The public sector, a cornerstone of societal development, must lead by example in embracing digital technologies. Government agencies grappling with skills gaps must bridge these divides to ensure effective digital transformation, necessitating collaboration with private industries and academia.
Moreover, as AI integration expands, ensuring transparency becomes paramount, aligning its use with public sector objectives, overseeing performance, and ensuring ethical deployment.
“Identifying existing skill gaps, tailoring training programmes, fostering digital literacy, and promoting a culture of continuous learning are the keystones to navigating Indonesia’s digital future successfully,” Mohit concludes. “The journey is difficult, but the destination promises unprecedented growth and innovation.”
Welcome Address



Chad Al-Sherif Pasha, Senior Advisor and Head of APAC at Coursera for Government offers a thought-provoking analysis that projects a seismic shift in the employment paradigm by 2027. Anticipating a substantial transformation affecting approximately 28% of current employment, he underscores the pressing need for upskilling and adaptation to stay abreast of the accelerating digital environment.
Chad perceives this transformative wave not as a mere obligation to stay relevant in an ever-evolving job market, but as a gateway to thriving in the face of advancing technology and the imperative for industry transformation, offering a realm of new opportunities to unfold.
This dynamic environment, he notes, necessitates strategic planning in skills development – an essential for both confronting challenges and capitalising on opportunities that will unfold in the future.
At the core of preparing for this imminent digital transformation is upskilling. Upskilling not only provides a competitive edge but also serves as a gateway to innovation and a deeper comprehension of the changing dynamics in the market.
Strategic planning, as understood by Chad, involves a proactive approach to skills development. Recognising the trends in digital transformation and identifying the forthcoming skills requirements allows individuals and organisations to position themselves adeptly to meet the demands of the future.
“This involves the implementation of adaptive learning approaches and educational solutions tailored to the constantly evolving needs of industries,” Chad explains
Coursera, a pioneering platform in the digital education sector, plays a pivotal role in this paradigm shift. Through its diverse array of programmes and courses, Coursera contributes significantly to preparing individuals and organisations to grapple with the challenges posed by digital transformation. The platform provides access to relevant and regularly updated educational content spanning various disciplines and skills vital in today’s digital era.
Being a leader in online learning, Coursera not only facilitates access to global educational resources but also dynamically adapts its learning approaches to align with the needs of individuals and organisations amid the rapid changes in the world of work.
Chad’s role encompasses Coursera for Government, where he has organised programmes tailored to assist government agencies and organisations in readying their workforce for the ongoing digital transformation.
This initiative revolves around building a learning ecosystem that is responsive and meticulously aligned with industry needs, thereby continuing to support endeavours aimed at enhancing relevant skills and knowledge.
The significance of Coursera in supporting upskilling and reskilling extends beyond individual career development. It also contributes to organisations building teams that can adeptly navigate the dynamic business environment, fostering adaptability and innovation.
“As individuals and organisations plan a holistic skills development strategy, they not only brace themselves for the challenges of the future with confidence and readiness,” Chad explains. “They also play a pivotal role in making a positive contribution to the development of society and the global economy in this era of profound digital transformation.”
Closing Remarks
Acknowledging the valuable insights from participants, Chad extended words of encouragement and motivation, emphasising the importance of dedicated upskilling and reskilling efforts. Highlighting the dynamic nature of a rapidly evolving world, he underscored the necessity for ongoing skill enhancement to stay relevant and competitive, advocating for a positive approach to meet these demands.
Chad emphasises the importance of proactively developing skills in the era of ongoing digital transformation. He pointed out that by continuously enhancing skills, individuals not only keep up with technological advancements but also position themselves as innovators and leaders, adept at understanding and implementing innovations.
He reaffirmed Coursera’s commitment to aiding individuals in their learning endeavours. With access to top-tier educational resources globally, Coursera stands as an essential tool in nurturing a workforce that is adaptable and ready to tackle change head-on.
“Coursera for Government reiterates its commitment to being a dependable partner for individuals and organisations navigating the complexities of digital transformation,” confirms Chad. “We are committed to the pivotal role in empowering individuals and organisations to excel in an era marked by ongoing change and innovation.”
Mohit emphasises the dynamic nature of the workforce, underscoring its continuous need to adapt to the rapid changes in today’s digital landscape. In this era of digital transformation, he acknowledges that workforce management extends beyond technical skills, encompassing vital attributes such as agility, creativity and adaptability.
Organisations need to prioritise a deeper understanding of workforce needs and skill growth as the cornerstone for crafting enduring policies that will positively shape forthcoming industrial and technological progressions.
Investing in skills development and human resources is pivotal for maintaining a relevant and productive workforce. Hence, continuous learning, ongoing training, and leadership development are integral components of a successful workforce management strategy.
“Success in overcoming the challenges of digital transformation for any organisation does not hinge solely on adopting the latest technology, but equally on cultivating an innovative work culture,” he concludes. “An agile, skilled, and innovative workforce stands as the linchpin in steering market dynamics towards triumph during the digital transformation era.”
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Dalam lankskap percepatan ekonomi global, transformasi digital menjadi kunci utama untuk menumbuhkan kompetisi dan pertumbuhan suatu negara. Pastinya, merangkul gelombang transformasi bukan lagi menjadi pilihan, melainkan sebuah kebutuhan untuk tetap kompetitif. Kunci untuk mendobrak potensi Indonesia dalam transformasi digital ini terletak pada pendekatan skills-first dalam sistem pembelajaran. Artinya, tenaga kerja seperti karyawan akan dibekali dengan beragam keahlian digital yang dibutuhkan untuk menumbuhkan ekonomi di abad 21.
Sebagai negara yang memiliki beragam kebudayaan dan sumber daya, Indonesia memainkan banyak kesempatan. Akan tetapi, untuk mengimplementasikan potensi tersebut secara penuh, negara harus beralih kepada pertumbuhan ekonomi yang berbasis digital.
Masa pandemi menjadi titik balik negara untuk menyadari terkait pentingnya penggunaan sistem digital. Pada saat itu, lanskap bisnis berhasil berubah ke arah era new normal. Melihat hal tersebut, transformasi digital sekarang ini menjadi satu-satunya pilihan yang harus dilakukan untuk memastikan keberlangsungan bisnis dan pertumbuhan yang inklusif.
Sementara itu, visi dalam mendobrak potensi Indonesia melalui transformasi digital merupakan hal yang menjanjikan. Bebagai tantangan harus dihadapi guna mencapai kesuksesan yang implementatif, dan salah satu tantangan yang dihadapi dalam era ini adalah terjadinya sebuah kesenjangan digital.
Untuk melewati tantangan ini, diperlukan upaya bersama untuk memperluas infrastruktur digital dan menyediakan kemudahan untuk mengakses teknologi, terutama di area-area terpencil. Selain itu, inisisasi pemerintah, kerjasama publik-swasta, dan program berbasis komunitas menjadi peran penting dalam menjembatani kesenjangan tersebut.
Selain itu, sistem edukasi juga harus dilakukan perombakan signifikan agar sejalan dengan permintaan yang dibutuhkan di era digital. Hal ini mencakup revisi kurikulum yang tidak hanya berbasis keahlian teknis, melainkan juga penekanan pada critical-thinking, problem-solving, dan kreativitas. Melalui pendekatan multidisipliner dan project-based learning, hal tersebut tentu dapat membantu siswa untuk mengembangkan keahlian secara menyeluruh sebagai bentuk persiapan mereka dalam menghadapi tenaga kerja digital di masa depan.
Dengan melihat Indonesia yang sedang mengarahkan misinya untuk merangkul transformasi digital melalui skills-first learning, Indonesia akan menghadapi perubahan sosial ekonomi secara signifikan. Jika Indonesia berhasil membentuk berbagai tenaga kerja yang ahli digital, hal ini tidak hanya menarik perhatian investor asing, melainkan juga dapat mendorong inovasi dan semangat entrepreneurship. Indonesia dapat mencapai posisinya sebagai pusat inovasi teknologi, sehingga dapat menciptakan ekosistem dinamis yang mendorong kolaborasi antara perusahaan rintisan, perusahaan besar, dan lembaga penelitian.
Selain itu, manfaat transformasi digital tidak hanya untuk menumbuhkan perekonomian semata, akan tetapi juga dapat mendobrak peningkatan layanan kesehatan, peningkatan layanan publik, dan peningkatan konektivitas yang mampu berkontribusi pada peningkatan kualitas hidup masyarakat Indonesia secara keseluruhan. Smart city, praktik berkelanjutan (sustainability), dan masyarakat yang kuat dapat tercipta melalui integrasi teknologi digital ke dalam berbagai aspek kehidupan mereka sehari-hari.
Seluruh hal tersebut berhasil dibahas dalam acara OpenGov Breakfast Insight yang telah diselenggarakan pada tanggal 28 November 2023 berlokasi di The Westin Jakarta, berhasil mempertemukan berbagai pemimpin perusahaan dari berbagai sektor untuk mendiskusikan terkait langkah strategis Indonesia melalui pemanfaatan teknologi dan pertumbuhan sembari meningkatkan keahlian digital untuk tetap kompetitif dalam kompetisi pasar yang semakin berkembang.
Salam Pembuka



Sebagai CEO dan Kepala Redaksi di OpenGov Asia, Mohit Sagar menyoroti visi dan misi Indonesia dalam mencapai Indonesia Emas 2045. Dalam era digital, Mohit menegaskan bahwa karyawan adalah aset krusial dalam suatu perusahaan. Untuk tetap bersaing di pasar yang kompetitif, perusahaan perlu melakukan pemberdayaan karyawan yang adaptif.
Mohit menyoroti konsep “Skills-First Learning,” di mana karyawan dan tenaga kerja diberdayakan dengan pengetahuan teknologi dan digital untuk mendukung kinerja perusahaan di berbagai bidang. Ini menciptakan pondasi yang kokoh untuk pertumbuhan dan kesuksesan jangka panjang dalam menghadapi tantangan masa depan.
Pembelajaran yang berkelanjutan adalah sebuah perjalanan perusahaan yang harus dilakukan secara konsisten. Selain itu, memperluas keterampilan dan meningkatkan kapabilitas menjadi peran kunci dalam mempercepat prospek karir seseorang. Khususnya, dalam menghadapi alat dan teknologi digital seperti platform cloud computing atau alat data science, diperlukan pengembangan keterampilan yang berkelanjutan.
“Menjaga pemahaman terkini mengenai fitur dan kapabilitas baru melalui pelatihan menjadi hal yang sangat penting untuk mencapai keahlian maksimal. Dengan demikian, karyawan atau tenaga kerja dapat terus relevan dalam lingkungan yang terus berubah dan dinamis,” jelas Mohit.
Mohit juga menekankan pentingnya pelatihan yang adaptif. Pelatihan harus dapat disesuaikan dengan kebutuhan karyawan dan perusahaan yang terus berubah. Pelatihan yang tidak adaptif dapat menjadi tidak relevan dengan cepat dan tidak memberikan manfaat yang maksimal bagi karyawan.
Berikut adalah beberapa contoh spesifik tentang bagaimana pelatihan dapat membantu karyawan tetap relevan dalam lanskap digital yang terus berubah:
- Pelatihan dapat membantu karyawan mempelajari fitur dan kapabilitas baru dari teknologi yang mereka gunakan.
- Pelatihan dapat membantu karyawan mengembangkan keterampilan baru yang dibutuhkan untuk pekerjaan mereka.
- Pelatihan dapat membantu karyawan meningkatkan keterampilan berpikir kritis dan pemecahan masalah mereka.
- Pelatihan dapat membantu karyawan mengembangkan keterampilan komunikasi dan kolaborasi mereka.
Lebih lanjut, Mohit juga menawarkan beberapa strategi yang dapat dilakukan untuk mendukung percepat tersebut, di antaranya.
1.Mengidentifikasi Kesenjangan Keterampilan: Proses ini melibatkan penilaian terhadap kemampuan tenaga kerja dan memahami di mana kesenjangan berada terkait dengan teknologi baru dan AI.
2.Preferensi Program Pelatihan: Diskusikan kebutuhan akan program pelatihan yang disesuaikan berdasarkan identifikasi permasalahan. Program-program ini harus dirancang untuk membekali karyawan dengan keterampilan yang diperlukan untuk adopsi AI yang efektif dan integrasi teknologi baru.
3.Budaya Pembelajaran Berkelanjutan: Tekankan pentingnya membina budaya pembelajaran berkelanjutan di dalam organisasi. Dorong bisnis dan sektor publik untuk berinvestasi dalam pelatihan dan pengembangan berkelanjutan untuk menjaga kesejajaran dengan kemajuan teknologi.
4.Penggunaan AI yang Etis dan Bertanggung Jawab: Kebutuhan untuk berfokus pada penggunaan AI yang etis dan bertanggung jawab. Pastikan bahwa program-program pelatihan mencakup aspek etika dan implementasi AI yang bertanggung jawab untuk mencegah permasalahan yang mungkin saja terjadi.
Dengan memprioritaskan langkah-langkah tersebut, Indonesia dapat secara lebih efektif mempersiapkan tenaga kerjanya untuk mengadopsi teknologi baru dan kecerdasan buatan (AI). Ini menjadi krusial dalam menjaga agar negara tetap kompetitif dan inovatif di tengah dinamika era digital yang terus berkembang.
“Inisiatif ini bukan hanya investasi dalam sumber daya manusia, tetapi juga investasi dalam daya saing dan keberlanjutan Indonesia di era digital,” tutup Mohit.
Welcome Address



Chad Al-Sherif Pasha, selaku Senior Advisor and Head untuk APAC Coursera for Government memberikan analisis yang sangat mendalam mengenai proyeksi transformasi digital di dunia. Menurutnya, pada tahun 2027, diperkirakan akan terjadi transformasi digital yang signifikan, mencangkup sekitar 28% dari lanskap pekerjaan saat ini. Proyeksi ini menyoroti urgensi dan kebutuhan mendesak untuk meningkatkan keterampilan serta beradaptasi sebagai respons terhadap perkembangan yang terus-menerus dalam lingkungan digital.
Chad menjelaskan bahwa transformasi ini bukan hanya menjadi kewajiban semata-mata untuk mempertahankan relevansi dalam pasar tenaga kerja yang terus berubah, akan tetapi, ia menyoroti juga bahwa hal ini juga dapat mendorong peluang-peluang baru yang muncul seiring dengan kemajuan teknologi dan perubahan kebutuhan industri yang terus berkembang. “Oleh karena itu, perencanaan strategis dalam pengembangan keterampilan menjadi kunci untuk menghadapi tantangan dan memanfaatkan peluang yang akan muncul di masa depan,” jelasnya.
Di tahun 2027 mendatang, diperhitungkan akan terjadi peningkatan tuntutan sebesar 61% terhadap tenaga kerja untuk meningkatkan keterampilannya. Ditahun yang sama, 28% pekerjaan di Indonesia saat ini akan tergantikan. Selain itu, data dari AWS-Gallup Asia Pacific Digital Skills Study tahun 2022 menyatakan bahwa tenaga kerja Indonesia yang memiliki keahlian digital akan menghasilkan 2x lipat pendapatan lebih banyak dibandingkan yang tidak.
Melihat hal tersebut, Chad menggarisbawahi bahwa peningkatan keterampilan menjadi inti dari persiapan individu dan organisasi untuk menghadapi perubahan digital ini. Meningkatkan keterampilan tidak hanya memberikan keunggulan kompetitif, tetapi juga membuka pintu bagi inovasi dan pemahaman yang lebih baik terhadap dinamika pasar yang terus berubah.
Chad menyoroti pentingnya merencanakan strategi pengembangan keterampilan yang proaktif. Dengan memahami tren transformasi digital dan mengidentifikasi kebutuhan keterampilan yang mendatang, individu dan organisasi dapat memposisikan diri dengan lebih baik untuk mengatasi tantangan masa depan. Ini mencakup penerapan pendekatan pembelajaran yang adaptif dan solusi pendidikan yang responsif terhadap kebutuhan industri yang terus berkembang.
Coursera, sebagai platform inovatif dalam sektor edukasi digital, telah memberikan kontribusi yang signifikan dalam mempersiapkan individu dan organisasi menghadapi tantangan transformasi digital. Melalui berbagai program dan kursus yang ditawarkan, Coursera memberikan akses ke konten edukatif yang relevan dan diperbarui secara berkala, mencakup beragam disiplin ilmu dan keterampilan yang dibutuhkan dalam era digital saat ini.
Dengan menjadi pemimpin dalam penyediaan pembelajaran daring, Coursera tidak hanya memfasilitasi akses terhadap sumber daya pendidikan global tetapi juga mengadaptasi pendekatan pembelajaran untuk memenuhi kebutuhan individu dan organisasi di tengah perubahan cepat dalam dunia kerja.
Melalui Coursera for Government, Chad telah memainkan peran dalam menyediakan program-program yang dirancang khusus untuk membantu instansi pemerintah dan organisasi swasta dalam mempersiapkan tenaga kerja menghadapi transformasi digital yang terus berlangsung. Dengan membangun ekosistem pembelajaran yang responsif dan berfokus pada kebutuhan industri, Coursera terus mendukung upaya untuk meningkatkan keterampilan dan pengetahuan yang relevan.
Pentingnya Coursera dalam mendukung upskilling dan reskilling tidak hanya membantu individu untuk terus berkembang dalam karir mereka, tetapi juga mendukung organisasi dalam membangun tim yang dapat beradaptasi dengan perubahan lingkungan bisnis yang dinamis.
“Coursera berperan sebagai mitra strategis dalam memajukan pendidikan dan pengembangan keterampilan di era digital. Dengan terus menawarkan solusi pendidikan yang inovatif dan responsif, Coursera membantu membentuk masa depan pendidikan yang lebih inklusif, aksesibel, dan relevan untuk semua,” jelas Chad.
Salam Penutup
Dalam akhir acara, Chad memberikan dorongan dan motivasi kepada para delegasi untuk tetap aktif dalam melakukan upskilling dan reskilling terhadap pekerjaan mereka. Ia menekankan bahwa dalam dunia yang terus berubah dan berkembang pesat, peningkatan keterampilan menjadi suatu keharusan untuk tetap relevan dan berdaya saing.
Chad menyampaikan bahwa era transformasi digital yang sedang berlangsung memerlukan pendekatan proaktif terhadap pengembangan keterampilan. Dengan terus meningkatkan keterampilan, individu tidak hanya dapat mengikuti perkembangan teknologi, tetapi juga menjadi pionir dan pemimpin dalam memahami serta menerapkan inovasi-inovasi baru.
Coursera for Government, melalui panduan dan dukungan Chad, berkomitmen untuk menjadi mitra yang andal bagi individu dan organisasi dalam merespons tantangan transformasi digital. Dengan menyediakan akses ke sumber daya pendidikan terbaik dari seluruh dunia, Coursera menjadi alat penting dalam membentuk tenaga kerja yang tangguh dan siap menghadapi perubahan.
Mohit selanjutnya menyoroti bahwa, tenaga kerja bukan hanya sekadar entitas yang bersifat statis, tetapi merupakan aset dinamis yang harus terus beradaptasi dengan perubahan yang cepat di dunia digital saat ini. Dalam konteks ini, dia menekankan bahwa pengelolaan tenaga kerja di era transformasi digital tidak hanya melibatkan pengembangan keterampilan teknis semata, tetapi juga aspek-aspek seperti kreativitas dan kemampuan beradaptasi.
Menurutnya, organisasi perlu memahami bahwa berinvestasi dalam pengembangan keterampilan dan sumber daya manusia adalah langkah kunci untuk menjaga agar tenaga kerja tetap relevan dan produktif. Pembelajaran kontinu, pelatihan berkelanjutan, dan pengembangan kepemimpinan menjadi bagian integral dari strategi pengelolaan tenaga kerja yang sukses di era digital ini.
“Keberhasilan organisasi dalam menghadapi tantangan transformasi digital tidak hanya bergantung pada adopsi teknologi terkini, tetapi juga pada kemampuan mereka untuk membangun budaya kerja yang inovatif,” pungkas Mohit.
Mohit dan Chad bersama-sama sepakat bahwa tenaga kerja yang adaptif, terampil, dan inovatif akan menjadi kekuatan utama dalam menghadapi dinamika pasar menuju keberhasilan dalam era transformasi digital. Mereka percaya bahwa, pemahaman mendalam tentang kebutuhan tenaga kerja dan pengembangan keterampilan menjadi dasar bagi strategi jangka panjang yang dapat menghasilkan dampak positif dalam menghadapi perubahan industri dan teknologi di masa depan.
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In contemplating the complexities of contemporary youth, Minister Ong Ye Kung engages in a reflective journey, drawing parallels between historical junctures and the pivotal role of today’s young generation in Singapore and China. Addressing a spectrum of challenges, he emphasises the need for adaptive attributes and cultural resonance in steering a promising course toward the future.
Spotlighting the ubiquitous connectivity of modern youth, regardless of geographical boundaries. Minister Ong underlines their profound concern for global issues like mental health, climate change, and social disparities, transcending national confines. Amidst this global awareness, he underscores the practical preoccupations of Asian youth, particularly in Singapore and China, echoing their concerns about job competition, rising living costs, and aspirations for stability, symbolising resilience and adaptability.
Reflecting on historical milestones in the United States, Singapore, and China, Minister Ong delineates the monumental tasks faced by earlier generations of youth. From rebuilding post-war economies to navigating independence and economic reforms, these examples illustrate the transformative potential of youthful vigour and leadership in shaping nations. Education, innovation, and societal cohesion emerge as crucial pillars during these epochs.
A poignant emphasis is placed on the essential attributes needed for the current youth cohort to thrive. Minister Ong advocates for an insatiable curiosity, emphasising continuous learning in the face of rapid technological evolution. He champions the significance of retaining cultural identities amid globalisation while simultaneously assimilating foreign influences, fostering a dynamic cultural landscape. Furthermore, aligning with the imperatives of their generation, youth are urged to embrace pragmatism, collaboration, and global action to address pressing issues like climate change.
Acknowledging the current uncertainties and complexities faced by today’s youth, Minister Ong encourages resilience amidst choice paralysis. Drawing inspiration from young trailblazers and their pursuits, he advocates for proactive endeavours and a sense of purpose, irrespective of the challenges posed by geopolitical tensions or economic shifts. Embracing opportunities for personal growth, language proficiency, global experiences, and cultural exchanges emerge as pivotal strategies for navigating the evolving landscape.
Concluding on an optimistic note, Minister Ong positions today’s youth as pivotal architects of the future. Acknowledging that while he may not qualify as a youth per se, his sentiments align with the youthful spirit characterised by optimism, courage, and a relentless pursuit of positive influence and change. Encouraging a blend of realism and optimism, he urges the young generation to embrace their unique roles in steering societies toward a promising future.
Minister Ong encourages the youth to confront uncertainty, make choices, and pursue passions. The emphasis on strengthening bilingual skills and engaging in global experiences acknowledges the interconnected nature of the modern world, recognising that the potential of the youth transcends borders.
From digital arts to online cultural exchanges, digital platforms offer avenues for preserving and sharing cultural heritage. The younger generation has the potential to seamlessly integrate their cultural identity into the digital realm, contributing to a vibrant and inclusive cultural landscape.
Minister Ong Ye Kung’s comprehensive discourse underscores the intricate web of challenges and opportunities faced by today’s youth. From historical analogies to contemporary realities, his narrative serves as a compelling call to action, emphasising the role of youth in steering societies toward progress, unity, and resilience.
Singapore recognises the need to have comprehensive and inclusive development that engages all segments of its society. In alignment with its focus on adapting to rapid transformations, Minister Chan Chun Sing, echoing sentiments on the evolving landscape, emphasises the need for the business community to discard assumptions about entrenched global systems. His call for a mindset shift resonates with the challenges faced globally, urging adaptation to future uncertainties.
The government is committed to cultivating a globally competitive workforce. This involves significant investment in Singaporeans, coupled with collaborative efforts with trade associations, chambers, business leaders, and academic institutions to expedite the knowledge cycle.
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Amid the relentless surge of cybersecurity threats, governments and technology agencies must embrace heightened awareness and implement meticulous data protection strategies. The escalating cyber threats necessitate a proactive stance, where staying one step ahead is crucial to safeguarding crucial information assets.
In this dynamic digital landscape, where information is a commodity, governments must acknowledge the evolving nature of cyber threats and continuously fortify their cybersecurity measures. Rapid technological advancements bring new challenges, requiring adaptive and innovative solutions to balance potential vulnerabilities.
Collaboration between government bodies, regulatory agencies, and technology experts is paramount in fostering a collective defence against cyber threats towards data privacy. Sharing insights, intelligence, and best practices creates a robust cybersecurity ecosystem capable of anticipating and mitigating emerging risks.
To secure public information and ensure data privacy, Mr Prasert Chandraruangthong, the Minister of Digital Economy and Society, has initiated measures to combat leaks and the illicit trade of personal information. Recognising the situation’s urgency, the Minister outlined a comprehensive plan divided into three periods—30 days, six months, and 12 months.
During the first 30-day period, the Office of the Personal Data Protection Commission (PDC) established the Personal Data Violation Surveillance Centre to investigate public information disclosures promptly. The operations conducted this November inspected 3,119 government and private sector agencies. The PDPC detected data leaks in 1,158 cases, leading to corrective actions taken by the agencies in 781 instances. Notably, three issues of personal data trading were uncovered, prompting investigations and prosecutions in collaboration with The Police Technology Crime Investigation Headquarters.
Simultaneously, the PDPC, under the directive of the Police Technology Crime Investigation Headquarters, expedited inspections of 9,000 agencies within the next 30 days. This initiative targeted government agencies deemed critical information infrastructure (CII), including those in the energy, public health, government services, finance, and banking sectors.
During the inspections, the cybersecurity systems of 91 agencies were examined. Of these, 21 were identified as having high levels of risk, prompting corrective actions by the National Broadcasting and Telecommunications Commission (NBTC).
The third measure involves collaborative efforts between the National Council for Peace and Order (NCPO), NBTC, and relevant agencies such as the Thai Chamber of Commerce, Federation of Thai Industries, Thai Bankers Association, Thai Life Assurance Association, Thai Hotel Association, and the media sector network. The objective is to raise awareness about personal data protection and prevent potential risks from inadequate security procedures. This includes knowledge-sharing sessions on maintaining cybersecurity through Cybersecurity Awareness Training. The collaborative initiative emphasises preventing intrusion from outsiders, securing system settings, and enforcing the law within the purview of the authorities.
For the subsequent six-month period, the Ministry of Digital Economy and Society and the Department of Special Investigation (DSI) will expedite efforts to block illegal trading of personal information. Offenders will be actively pursued, prosecuted, and arrested to ensure a swift and effective response in safeguarding the privacy and security of individuals’ data.
This strategy underscores the government’s commitment to leveraging digital technology to fortify data protection measures and create a safer online environment for all citizens by partnering with other entities.
OpenGov Asia reported that Thailand is strategically addressing escalating cybersecurity concerns with a multi-faceted approach involving tech, partnerships, specialised task forces, public relations efforts and training programmes to fortify cyber resilience and foster innovation.
The Minister of Digital Economy and Society, Mr Prasert Chandraruangthong, along with Professor Wisit Wisitsaratha, Permanent Secretary of the Ministry of Digital Economy and Society, and ministry executives from affiliated agencies, recently conducted a meeting to review strategies to address cybercrime problems, notably personal data leaks. Thus far, Thailand has generated several ideas concerning cyber threats, particularly in financial cybersecurity. Mr Prasert Chandraruangthong has initiated several steps and frameworks to address these issues: