February 26, 2024

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Thailand’s digital transformation expected to be macroeconomic in 2019

According to a recent report, the digital transformation in Thailand is expected to attain macroeconomic scale and impact in 2019 and beyond as organisations accelerate their transformation to become a “Digital Native Enterprise”, according to the associate market analyst from IDC Research (Thailand).

The analyst stated that a digital native enterprise will have five defining characteristics: the ability to create innovation at exponential speed, customer centricity in everything it does, empowered workforce, technology and data as its lifeblood, and an “outside-in” approach.

It was also noted that organisations slow to adopt this digital-native operating model will increasingly find themselves competing for a smaller and smaller piece of the market.

The digital transformation trend will continue to accelerate as digital transformation is a multi-year journey – and one that requires a complex orchestration of culture, governance, people, process and technology.

The emergence of 5G will further spur digital transformation as the 5G New Radio standard will take mobile computing performance to the next level with high-speed, always-on, always-connected Internet links with real-time responsiveness, the analyst noted.

It will as well widen the horizon of use cases related to the Internet of Things (IoT), augmented reality (AR), virtual reality (VR), edge computing, cloud computing and robotics.

When everything is connected via 5G, potential use case opportunities will increase tremendously, the analyst noted.

From the side of the telecom operators, in 2019 they will continue to deploy their digital solutions and telecom infrastructure to help their partners undergo a digital transformation.

Recently the corporate solutions arm of Thailand’s largest GSM mobile phone operator announced in November 2018 that planned to become the leading and most-trusted ICT service, provider.

It said that it had already supported all types of enterprises to further grow their existing businesses as well as to create their new business opportunities.

To help its corporate customers achieve their digital transformation, the operator said it had capitalised on the strength of its business group and partners, the group’s strong wireless networks and fixed fibre broadband infrastructure, as well as on the operator’s digital platforms.

The chief executive officer of the operator stated that over the past five years, digital disruption had dramatically affected the ways people both live and do business. For the enterprises, disruption offers a great new opportunity to transform themselves in into innovation organisations with sustainable growth.

He recommended that enterprises undergo transformation in two business areas.

He noted that, first, they should develop organisational management in three ways. They need to improve key operating processes and turn them into digitising core processes, and they also need to change their customer-services delivery channel into a digitising customer interface.  Finally, enterprises are advised to expand operations by using digital technology.

Second, they should enhance operating processes through better understanding their customers by using Big Data.

The operator recently partnered with a coin-operated vending machine company to develop the “IoV” (Internet of Vending Machines) system.

Being run on the company’s Internet of Things (IoT) network, this solution enables the coin-operated vending machine creator’s laundering franchise brand to easier manage the business.

The solution enables the value of coins in the washing machines to be monitored on a real-time basis and alerts staff once the machines are filled with coins.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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