Across the globe, we are living through an unprecedented experience of our lifetimes. Experiencing the COVID-19 pandemic unfold daily these last 16 weeks has got me reflecting.
The term VUCA (volatility, uncertainty, complexity, ambiguity) was introduced in early 2000 and was relatively unknown then. This acronym later became trendy in explaining the 4th industrial revolution.
But who could have imagined disruption at this scale? Post-pandemic, can we build a VUCA-ready government and business architecture?
My medical and healthcare career spans almost 30 years now and I have seen my share of wide-ranging challenges. But the challenges from this pandemic overshadows them all. The pace of growth and learning has been nothing short of warp-speed. Management concepts which took years to roll-out are now being implemented in a matter of days.
Whole-of-Government and Whole-of-Society have been advocated in recent years, but today, the COVID-19 response is witnessing an almost seamless inter-ministry and inter-agency collaboration.
The national COVID-19 front liners comprise not only healthcare staff and workers, but include others like the Royal Malaysian Police, the Malaysian Armed Forces, Civil Defence Force, the Immigration Department, various other agencies and volunteer groups.
The unprecedented amount of corporate social activity and volunteerism has been amazing. This was particularly so during the early phase of supply chain disruptions where we saw the coming together of volunteers to produce PPEs for the front liners.
Not forgetting the support and cooperation from the private sector, telcos, industry leaders, academia, civil society, community, families and individuals. Whole-of-Government and Whole-of-Society is possible after all.
With the pandemic having such a huge social and economic impact, now seems the right time to drive Health in All Policies (HiAP) to put health at the heart of government. COVID-19 has proven that health and well being require a holistic approach as they are influenced by many non-health factors including housing, water and sanitation, living and working conditions, employment, education, agriculture and food production.
Just how would the post-pandemic socio-economic policies be? Loaded with health agendas, I should hope so. The window of opportunity is wide open.
This crisis offers a unique opportunity to accelerate digital transformation. Virtual engagements and virtual work-space have expanded. Work from Home is practically possible for a larger segment of the population than initially thought. Service beyond walls is not a myth. Virtual clinic is completely acceptable today.
Systems implementation and solutions for COVID-19 are going live at a record speed. Digital connectivity has become apparent in almost every aspect of life. COVID-19 has altered attitudes and accelerated the adoption of policies that enable the business of work. All perceived roadblocks can be removed – it is a function of how strongly we want it.
With rapidly expanding knowledge and emerging scientific data, polices and guidelines are being revised and updated constantly. In the last 5 months, we have progressed to the 6th version of our national Management Guideline for COVID-19. We are living the play-book on agile policy making. Aside from Divine scripture, nothing is ever really cast in stone. Rigidity and slow decision making have little room in this pandemic.
COVID-19 brought unity and solidarity amongst public health, medical and scientific communities from across the world to fight the spread of the pandemic. No war or famine or any other disease has brought us together like this. The phrase Leaving No One Behind seems to characterize this pandemic; everyone has been touched-rich and poor, old and young, rural and urban, all races, all religions, all nations.
I have come to discover most things in government are possible when there is greater imperative – our health and well being. It has been a false no all this while. It took a virus to expose this truth.
Both in normal circumstances and in times of crisis, Thai people are known to generate a lot of innovative ideas and continue to develop products that make their lives better. This encompasses and encapsulates the nation’s most recent campaign, Innovation Thailand, which promotes Thai creativity to a global audience.
The Innovation Thailand Alliance consists of partners from a variety of sectors including government agencies, private organisations, educational institutions, and civil societies. Through it, the National Innovation Agency of Thailand (NIA), is expanding the scope of its Innovation Thailand platform.
The fundamental goal is to use national/local ideas to revitalise the nation by promoting awareness of and pride in inventive Thai works. Allies will serve as ambassadors in the effort to promote Thailand as an innovative nation. They will be able to exchange knowledge and skills with one another at the same time.
All stakeholders are enthusiastic to help Thailand achieve its goal of being one of the world’s top 30 innovative nations by 2030 and turning Thailand into an innovation-driven country.
Innovation Capabilities of Thai People
The National Innovation Agency’s mission is to support and develop Thailand’s innovation system to promote economic restructuring and competitive enhancement.
“We began the Innovation Thailand campaign before COVID-19 because we faced a significant challenge in terms of how not only Thai people but also global clients, perceive the nation’s unique products and services,” explains Dr Pun-Arj.
Even though this may not be directly related to innovation, the NIA has attempted to communicate and brand national innovation in such a way that it can be easily connected not only with Thais but also with international customers – this is how they started the Innovation Thailand platform.
Thailand is a tourist destination and one of the top three in the world, which has caused the country to innovate their lifestyle as well as their livelihood.
Thai culture places a high value on craftsmanship and attention to detail. Thai innovation for artful living is a process created exclusively by the fusion of modern technology and knowledge passed down from one generation to the next.
“We have created ingenious solutions through this method that enhances the standard of living in terms of society, prosperity, health, safety, and the environment,” Dr Pun-Arj furthers.
They began to construct a community to exchange ideas, develop, and manage innovation that would result in delivering some information or any significant strategic movement that the government could initiate.
They are recruiting more Chief Innovation Officers from not only the private sector but also the public sector and universities, as part of their primary target group.
Dr Pun-Arj is looking to enhance the opportunities brought in by innovation, particularly at the regional level in the city. This is because they are working not only on economic development but also on the skillset of the social innovation division and platform.
“As a result, our primary focus is on regionalisations of innovation possibilities, as well as startups – innovation-based firms,” reveals Dr Pun-Arj.
He believes that every successful community is built upon a robust and well-functioning infrastructure. Hence, Thailand’s industries and infrastructure will be modernised to meet upcoming challenges.
“In the past, one of our five-year priorities included buildings which we identify as system integrators. As the system and ecosystem become more robust, we are transitioning from system integrators to full core facilitators.”
He emphasised the need to consider the impact of being a system integrator before transforming themselves into focal facilitators. Furthermore, the country wants to make better use of the enormous resource of innovation in universities to conduct research and technology in collaboration with other organisations across the world.
Through the City Innovation Index, which focuses primarily on districts and cities, the NIA promotes and monitors the constant innovation and evaluation of diverse organisations. Periodically, they performed surveys in particular industries to evaluate and propose answers for the difficulties they face.
A strong innovation strategy will evaluate the overall objectives, the target portfolio for innovation initiatives, and the process for allocating the necessary resources. The portfolio clearly defines innovation-critical benchmarks and bounds. Therefore, the nation will become democratic and transparent.
“I believe the government’s most essential innovation strategy focuses on three specific concerns. You must have highly strong and capable businesses of all sizes that will establish a very strong enterprise on its own. And secondly, you must have laws and regulations,” Dr Pun-Arj asserts. “In addition, governance is also required and identifying future risks.”
Thailand is struggling with several issues, including inequality, which includes limited access to public services, digital technology, education, and environmental problems. High manufacturing costs and new types of competition in the global supply chain became challenges for Thailand, with this, innovation has emerged as the country’s answer.
Additionally, there are many challenges in terms of digital transformation and government service and the nation is pushing for innovation that can deliver a good policy and deploy it into practice.
In the previous five-year plan, NIA primarily focused on the job of system integrator into four core facilitators. “That is why the short-term strategy is to train management in the methods, programmes, and activities that we have implemented over the last five years.”
NIA is primarily concentrated on strengthening the potential of regional innovation in several key sectors such as new technologies, assistance for startups, venture capital creation or investment for innovation, and internationalisation of Thailand’s innovation.
Dr Pun-Arj envisions a stronger Thai economy and society, with innovation playing a key role in propelling it. The Bio-Circular-Green Economy (BCG) model is a plan for the country’s growth and post-pandemic recovery. The BCG model focuses on four strategic sectors: agriculture and food, wellness and medicine, energy, materials, and biochemicals and tourism and creative economy.
It emphasises using science, technology, and innovation to turn Thailand’s comparative advantage in biological and cultural diversity into a competitive advantage. The primary aim is to support the sustainability of biological resources, develop local economies and communities and make Thai BCG industries more competitive and resilient to societal changes.
The approach is meant to make Thailand’s economy, society, and environment more sustainable and inclusive. “To achieve the 2030 goal, we must work incredibly hard to encourage innovation in this BCG economy. At the same time, the national policy needs to be improved.”
Dr Pun-Arj has been recognised as a pioneer in the domains of foresight and innovation management in the country. He counsels anyone aspiring to be a great innovator to fully comprehend the concepts of uncertainty and failure.
“Innovation will help us grow as a community or nation by making ourselves and others aware of the importance of innovation,” Dr Pun-Arj concludes.
Officially launched on 29 November 2022, the ANU School of Cybernetics provides unrivalled teaching and research that pioneers a new approach to engineering and technology design. School Director, ANU Distinguished Professor Genevieve Bell, noted that the School nurtures and trains a new generation of critical thinkers and practitioners who can navigate an increasingly complex world and who are committed to ensuring safe, sustainable, and responsible technology futures.
She said the new School’s leadership is working hard to help transform the way society engages with technology. Their aim is to help ensure that everyone can participate in building the future. And they are working to find new ways to think about and talk about the role of technology in our lives. The ANU School of Cybernetics is dedicated to helping lead and enrich this vital conversation.
The School and its curriculum draw on the rich history of cybernetics globally and reimagine it for the 21st-century challenges. The goal is to make sure major societal transformations can be successfully navigated.
The ANU School of Cybernetics offers the Master of Applied Cybernetics, a PhD program that recruits students as a cohort, and a series of microlearning experiences for organisations, communities, and individuals.
The School’s research program investigates how emerging cyber-physical, technological systems – such as robotics, digital voice assistants, and autonomous systems – operate across a range of settings and sectors including the creative industries, marine sciences, agriculture, and climate change research.
Distinguished Professor Bell said another key focus of the School was examining who is building and managing our AI-enabled future. There is a need to develop the ability to respond quickly to changing situations and complex systems and many, diverse voices must be involved in making those decisions and building new knowledge, she said.
The last few years have shown that better stories about the future need to be told; stories that are more equitable, fair, and just, and that, equally, more work needs to be present to make those stories not just possible but true.
To help launch the School, an inaugural curated exhibition featuring more than 100 historical and contemporary pieces is on display until 2 December in the award-winning Birch Building on the ANU campus.
From the world’s first computer graphics, animations, special effects, and electronic music, Australian Cybernetic: a point through time explores 50 years of technology and creativity in computing that have influenced the technology, cinema, gaming, and television we know today.
The collection of interactive, immersive, and provocative creations also includes an Emmy Award-winning virtual reality film; an acclaimed installation examining the resources, human labour, and algorithmic processing of a virtual assistant technology system; and a kinetic sculpture named ‘Albert’ that has been delighting audiences for 54 years, among many other displays.
The cybernetic futures lead at the School said the exhibition speaks firmly to the School’s approach of observing the past to help shape a course for the role of technologies in today’s world. He noted that for the first time, historic, contemporary, and conceptual cybernetic works are being brought together in a unique exhibition. People are invited to take a tour through time and learn about the history of technology and art and how this contributed to cybernetics and the multimedia, tech and music enjoyed today.
At the Indonesian G20 Presidency Summit in 2022, the topic of digital transformation was given top priority. In several G20 activities, Mira Tayyiba, secretary general of the Ministry of Communication and Informatics, said that the leaders of the G20 member countries are concerned about the issue of digital transformation.
Digital issues, such as employment, discussing digital, education, health, and other topics, are discussed in many working groups, according to Secretary-General Mira. The G20 Digital Economy Working Group (DEWG) has focused on discussing digital transformation on three priority issues such as cross-border data flow and data free flow with trust; digital skills, and literacy; and post-COVID-19 connectivity and recovery.
She clarified that they are discussing connectivity as well as human resources who can make use of and discuss flowing data. The second of these three issues, known as digital iteration, can be classified as a multilateral issue because it affects all G20 members, so there is no disagreement.
Secretary General Mira described the connectivity and recovery problem following the COVID-19 pandemic as a regional problem as not all G20 members are developed nations. While the G20 includes developed nations like the G7, it also includes emerging nations like South Africa and Brazil. Some groups continue to discuss connectivity even after they refer to it as connectivity.
G20 membership is split into three sects, Secretary General Mira said when speaking about the third data-related issue. The first madhhab, which is more individualised, is European. The second is the corporate-based American school, and the third is the state-based Chinese school.
With the convergence of these three schools, the G20 Indonesia Presidency can create an agreement based on shared values, stating that the transfer of data must be done in a way that is ethical, just, and transparent.
Secretary General Mira extended an invitation to the millennials in attendance at the discussion forum to cooperate and work together more to usher in a new era of digital transformation by supporting the upkeep of a clean and secure digital space. She has urged everyone to make good use of digital technology and safeguard a safe, moral and responsible online environment.
According to Dedy Permadi, the alternate chair of the G20 Digital Economy Working Group, the government of the Republic of Indonesia is fighting for tangible outcomes at the G20 Summit, one of which is the use of digital technology for Micro, Small and Medium Enterprises (MSMEs).
According to Dedy Permadi, one of the discussions between Indonesia and the G20 member countries is about the use of digital technology for MSMEs for them to survive and grow by going digital or online.
One of the solutions was digital technology, and prior to the COVID-19 pandemic, the number of MSMEs that went digital was around 9 million of the total 64 million MSMEs that contributed 60 per cent of Indonesia’s GDP. This is a fantastic deal. During the pandemic, approximately 12 million MSMEs were added.
Digital technology is used by about 32% of the 64 million MSMEs in Indonesia or 21 million of them. This means that as of right now, 68% of MSMEs have not used the digital space to help their businesses grow. Hence, it is a goal of the G20 countries to learn more about how digital connectivity can help the world economy get back on its feet.
At the recently held 3rd Joint Implementation Committee (JIC) meeting, the Ministry of Communications and Information (MCI) and Infocomm Media Development Authority (IMDA) announced the signing of eight (8) Memoranda of Understanding (MoU) and unveiled fourteen (14) new joint projects underneath the Singapore-China (Shenzhen) Smart City Initiative (SCI).
The Singapore-China (Shenzhen) Smart City Initiative, inaugurated in 2019, has strengthened the digital and commercial ties between Singapore and Shenzhen, according to Joseph Leong, co-chair of the JIC and Permanent Secretary for Communications and Information. Both parties have worked hard to improve SCI as a powerful platform for digital innovation, smart city collaboration, and business and people exchanges during the past three years, despite the challenges of the epidemic.
Singapore and Shenzhen will actively create a suitable business environment for enterprises to innovate and undertake cross-border transactions safely and smoothly as they build economic recovery and resilience. As the SCI enters its third year of implementation, the meeting reported doubling the number of new cooperative initiatives compared to the prior year.
These new initiatives will strengthen the existing Singapore-Shenzhen partnership in fostering digital transformation and policy innovation and open new commercial and employment prospects in the fields of research and innovation, trade, sustainability, and talent development. In the past year, one of the most important areas of collaboration has been the ease of digital trade using electronic Bills of Lading (eBLs).
After evaluating the outcomes of successful technical trade trials over the previous year, IMDA and Shenzhen’s Bureau of Commerce are prepared to extend IMDA’s TradeTrust pilot with actual business transactions involving banks, shippers, and other partners. This would open the door for the complete digitalization of the trade supply chain and benefit the ecosystem by enabling quicker and more secure digital trade transactions.
IMDA has also expanded its relationship with TusStar, a major Chinese technological incubator with a network of over 10,000 enterprises. TusStar will develop its network in the fields of Artificial Intelligence (AI), Augmented Reality/Virtual Reality, and sensor technologies in the next phase, as well as strengthen its regional presence in Southeast Asia by instituting hub operations in Singapore. This collaboration will introduce technology start-ups from Singapore, Shenzhen, and other Chinese cities to new markets in the region.
The 14 new cooperative projects demonstrate digital technologies’ revolutionary significance throughout the SCI’s key areas of digital connection, talent exchange and development, innovation, and entrepreneurship.
Notable initiatives include the application of sophisticated technology and artificial intelligence (AI) for the green economy and sustainability, such as lowering carbon dioxide emissions and improving battery management for electric vehicles.
SCI has so far begun 29 projects and signed 21 memorandums of understanding. This strong momentum in the SCI partnership demonstrates Singapore and Shenzhen’s leadership in digital economy development, as well as the possibility for SCI’s innovative projects to be scaled to more cities in the Greater Bay Area and Southeast Asia.
By creating a thriving digital economy and an inclusive digital society, IMDA guides Singapore’s digital transformation. As the “Architects of Singapore’s Digital Future,” the agency works to make Singapore a digital metropolis by promoting growth in the Infocomm technology and media industries alongside progressive policies, utilising cutting-edge technologies, and building local talent and digital infrastructure ecosystems.
The Deputy Premier and Minister for Regional NSW recently unveiled Our Vision for Regional Communities – a new strategy to ensure regional NSW remains an ideal best place to live, work, play and raise a family.
He noted that the release is a vision for the regional NSW we are building with local communities, backed by real action that will make a real difference in people’s everyday lives. Over the past decade, billions have been invested in the infrastructure NSW needs and in growing regional economies.
The vision shows how the Government plans to build on that foundation and ensure regional communities have access to the education and health services they deserve and attract the workforce needed to deliver these services. It will ensure families can find a home by tackling housing pressures and delivering the infrastructure and services they need in their local community, he added.
The strategy’s launch was also used to announce:
- A new welcome experience to be piloted across eight regional locations to support key workers to relocate to the regions and put down roots;
- An AU$5 million investment in scholarships to upskill existing health workers and attract new staff to regional communities;
- A trial of contactless payments on regional bus services in Dubbo and Bathurst to make services easier to use
Our Vision for Regional Communities is backed by a detailed three-year action plan that outlines key initiatives that will bring the vision to life. Initiatives already underway under the plan include:
- An AU$2.4 billion investment in strengthening the regional health workforce including innovative approaches to training and incentives;
- An AU$174 million investment in key worker housing that will deliver hundreds of new homes for teachers, police, and health workers over the next four years;
- An AU$98 million investment in a new AU$250 travel card for regional apprentices and university students to ease the cost of travel for training and classes;
- An AU$160 million investment in social and sporting infrastructure, and community programs like bike paths, playgrounds, and community centres through the Stronger Country Communities Fund;
- An AU$59 million investment in the next generation including $40 million for local initiatives shaped by youth for youth.
Our vision recognises that regional communities are diverse and need local solutions that work for them. Our Vision for Regional Communities and Action Plan 2023-2025 is a future-focused strategy with key priorities across healthcare, education, communities and places and regional homes.
Connectivity is the main pillar of the vision. Through the Vision, the Government will support high-quality physical and digital connectivity to enable access to quality services, delivered more efficiently, and with greater equity.
The global smart infrastructure market size was US$77.66 billion in 2020; it is projected to grow from US$97.20 billion in 2021 to US$434.16 billion in 2028 at a CAGR of 23.8% during the 2021-2028 period. As a result of the COVID-19 pandemic, the smart infrastructure market witnessed a negative demand shock across all regions.
Smart infrastructure projects require funding from public and private resources. These advanced infrastructure models use ICTs services to communicate or optimise resources. Due to constant interaction, big data plays a vital role in developing and building a smart infrastructure.
With the introduction of its Kooha Version 2.0 during the recently held 2022 National Science and Technology Week celebration, the Department of Science and Technology-Advanced Science and Technology Institute (DOST-ASTI) showered photo enthusiasts with helpful tips on interactive smartphone photography.
Kooha is a photo-sharing app derived from the Filipino word “kuha,” which means “to take.” It capitalises on the Philippines’ status as “the selfie capital of the world,” with thousands of photographs shared on various social media platforms every day.
With the help of the camera app Kooha, users may take pictures that go beyond simple snapshots. Multiple sensors are embedded into mobile devices; Kooha uses these sensor data while users snap pictures and embeds them in the image.
Users will be able to quickly learn the location where the photo was shot, the background noise when they shoot a selfie, the network provider’s signal strength, the device battery level, camera settings, environment sensor data, motion sensor, and more. All the photographs captured by the app are shared on Kooha Community. Users’ photos become more than just images when they post them to the community; they become contributions.
When the sensor data from the images is combined with the large pool of sensor data from other users, the data becomes societally important. The data can assist data scientists in generating insights and fresh knowledge that can be used by decision-makers across the country. Kooha is a free app that can be downloaded from Google Play.
According to the DOST-ASTI, Kooha uses the built-in sensors of a mobile device to gather real-time data like sound level, temperature, and humidity and embeds it into a snapshot, making it particularly valuable in research operations across industries thanks to the fresh knowledge it produces.
It added that even more useful Kooha features include the ability to contribute images to the community section, rate shared photos based on “awards” from other users, map the locations of pinned photos, and unlock “badges” by completing specific “achievements.”
As a useful tool application, Kooha reflects the reality that science and the arts may collaborate effectively to produce meaningful results. In addition, the DOST- ASTI’s Quality Management System (QMS) was recertified in accordance with the ISO 9001:2015 standard.
Director of DOST-ASTI Franz A. de Leon stated that the ISO recertification demonstrates the DOST-ASTI’s dedication to continuously enhance its operations and assure successful service delivery – bringing science and technology closer to the people.
He added that their partners and stakeholders can be confident that the institute will constantly offer high-quality products and services because they adhere to the quality policy of developing relevant, timely, and impactful ICT- and electronics-based innovations.
The ISO certificate was the result of the DOST-ASTI management and staff’s collaborative efforts to expand its technologies and ensure the smooth execution of its mandate and functions. Reviewing and improving processes is critical to achieving the agency’s purpose of contributing to the achievement of national development priorities and the growth of Philippine firms through the provision of creative solutions centred on ICT and electronics technology.
This is DOST-ASTI’s second recertification since transitioning to the ISO 9001:2015 standard in 2018. Subject to regular surveillance assessments, the certificate is valid until November 2025.
Two tech companies operating within Hong Kong’s Smart Government Innovation Lab announced the roll-out of solutions that are now ready to be acquired by companies and institutions.
Solution I – AI Autonomous Disinfection Robot
The solution, called Bubble Fish, is a disinfection robot that can effectively purify the air and precisely eliminate the coronavirus as well as a variety of common epidemic bacteria. It is equipped with a precise radar for automatic navigation and obstacle avoidance, based on the construction and data communication.
Robots can connect through a phone application, realise the transparency of work data (this includes disinfection logs, machine states, etc.), database storage, and remote control the robot. With this system, users can manage and trace the current and previous disinfection work in a closed loop.
The solution was developed to be applied across the areas of City Management, Commerce and Industry, Development, Education, Employment and Labour, Environment, Housing, Recreation and Culture, Social Welfare as well as Transport.
The solution employs the latest in Artificial Intelligence (AI).
The disinfection robot can be set to schedule and after the disinfection tasks are finished, the robot will be returned to the charger automatically. In this way, disinfection tasks can be conducted when the user needs them and the robot can be operational for 24 hours. Employing the disinfection robot can reduce the costs of janitor head counts and a janitor can be shifted to other cleaning tasks. Thus, productivity, efficiency and cleanliness would be increased.
Solution II – Certificate Creation and Authentication Management System
The second solution is a Certificate Creation and Authentication Management System. The process of certificate-making and issuance consists of the following pain points:
- Certificate issued by the institution
Traditionally, when issuing certificates, it is necessary to first design the content. This includes the trademark and certificate, which is usually handed over to the designer. After the design is completed, it is handed over to the printing factory to set the quantity and generate inventory. More certificate types will generate more inventory. To print the inventory certificate, the applicant’s name, date, and certificate number must be entered. Then, this is sent to the applicant via mail or self-pickup.
This process results in the wastage of paper, film, time, and money. The process of third-party verification inquiry and certificate re-issuance also requires labour to ensure that the certificates of institutions and brands will not be plagiarised.
- Certificate applicant
For most courses, exams, and activities it is very unlikely the certificate will be received on the same day. For lost documents, an applicant will need to file for a reissue, and store all previous certificates.
- Third-party verification
If the authenticity of the certificate cannot be identified, it needs to be checked with the issuing authority, and the result cannot be known immediately.
Thus, aimed at addressing these three pain points, the company has developed a set of clear, convenient, and practical ideas. This innovative approach can make the three aspects more coordinated. The following are the key points of change in the eCertApp:
- Certificate Management System
This application streamlines issuance, verification, storage and sharing. Each certificate is independently coded, and the block certificate has a fast authentication function. It can also convert old paper certificates into smart certificates, systematically archive them, reduce workload, and change the global traditional paper certificate issuance and verification ecology.
- Certificate collector
The company’s certificate platform cooperates with mobile applications. Through this, users can apply for and receive certificates issued by multiple institutions, store them permanently, never lose the certificates, facilitate management, and share them with people who may be interested at any time.
- Third-party Verifier
A QR code is assigned for code scanning and NFC authentication for quick authentication. All certificate codes are unique, and it takes less than a second to check the authenticity of the certificate, the background of the organisation’s registration and contact information.
This two-dimensional code is a non-contact way of using quick response code, while two-dimensional code (QR Code) and NFC use “near field communication” tags and radio frequency technology to implant chips into products without damaging their appearance. The encryption program can read the authenticity of the product and transfer it to the product owner.
The solution was developed to be applied across the areas of City Management, Development, Education, Employment and Labour, Environment, Health, Infrastructure, Law, and Security as well as Recreation and Culture.
The solution employs the latest in Blockchain, Cloud Computing and Mobile Technologies.
The Platform has a wide range of uses. In addition to certificates, it can also be used for certification documents, recommendation letters, membership cards, certificates with expiration dates, including product repair and warranty certificates, product certificates, ownership transfers and the app will update users when an expiration date is reached.
The platform can set up and open multiple branches and administrators and can manage certificates for each branch worldwide. Moreover, all future and currently issued certificates and design templates can be managed through an at-a-glance dashboard.