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The Philippines’ First Cloud-Based Software for Tax Paying and Permit Renewal

The Covid-19 crisis has highlighted the need for governments and businesses to provide more e-services, and as more of our daily lives move online, e-services will become critical for the efficient operation of both. These e-services are now assisting in getting stimulus funds into the hands of consumers more rapidly. E-government emerged as an important aspect in the delivery of public services. However, some local government e-services only offer interactive content such as application procedures and downloading of forms, and the process takes so long to complete.

As most businesses and services around the globe transition into online-based systems, paying tax or even renewing business permits can be done online instead. To address this, the Philippines’ first cloud-based software that enables local government units to process applications for new business permits and applications for renewal of business permits electronically has been launched by The Department of Information and Communications Technology (DICT).

The Department of Information and Communications Technology – Luzon Cluster 1 led the rollout, in partnership with the Department of the Interior Local Government – Cordillera Administrative Region (DILG-CAR) and the Department of Trade and Industry – Cordillera Administrative Region (DTI-CAR).

“As part of our digital transformation efforts in the new normal, your DICT aspires to automate and modernise our local government units. To do this, we are tirelessly working to provide the software to localities nationwide, especially those classified as third to sixth class municipalities,” the DICT secretary said in a statement.

End users registering through the system only need to fill out the application form and upload the necessary documentation. The software also includes payment for the permit. Permits can then be issued to the applicant on the same day.

The DICT LC1 regional director cited the Bontoc local government unit as the first in the province to take advantage of the programme. He expressed confidence that the system will be able to streamline regulatory processes in the municipality’s business registration.

Other system features that will benefit citizens’ access to information include the retirement of businesses and business lines, computerised assessment of fees, taxes, and charges, online printing of Tax Orders of Payment and Business Permits, and an endorsement module for the Office of the Building Official and other LGU concerned offices.

Meanwhile, during the cloud-based launch press conference, DICT Secretary mentioned that one of the President’s 10-point socioeconomic agenda is to increase competitiveness and ease of doing business through automation. She stated that “Taking action on the call of the President to reduce the requirements and processing time of all government transactions, the DICT has developed a cloud-based software that allows the taxpayers to file their application for new and renewal of business permits online, enabling the LGUs to process these applications electronically.”

The secretary also mentioned that this process which shortens the time and at the same providing up to date information will set a standard business process flow for the online processing of business permits as citizens can just log on to the LGU’s website and access the software to submit their applications online and the scanned copies of documentary requirements.

“LGUs are directed to process business registrations within two days for new business permit applications and one day for business permit renewals, requiring two signatories, namely the Mayor (or designated representative) and the treasurer as recommending approval. With the aid of the e-software, compliance to the new service standards only takes about 30 minutes,” she then added.

Most technologically advanced governments were prepared to respond quickly to Covid-19 lockdown disruptions by providing instant electronic means to register new businesses, file taxes, renew driver licences, and file court applications. Similarly, businesses made rapid shifts into the e-services sector, allowing them to continue operating, albeit under drastically different conditions.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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