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The Role of AI in Human Lives

A major new report on the state of artificial intelligence (AI) identified where AI is at today, and the promise and perils in view. AI has begun to permeate every aspect of our lives, from language generation and molecular medicine to disinformation and algorithmic bias. The report argued that the current state is at a critical point where researchers and governments must think and act carefully to contain the risks AI presents and make the most of its benefits.

The report came out of the AI100 project, which aims to study and anticipate the effects of AI rippling out through our lives over the next 100 years. The report highlighted the remarkable progress made in AI over the past five years. AI is leaving the laboratory and has entered our lives, having a real-world impact on people, institutions, and culture.

For example, in Natural Language Processing (NLP), computers can now analyse and even generate realistic human language. A second example is an AI program that provides a huge step forward in our ability to predict how proteins fold. This will likely lead to major advances in life sciences and medicine, accelerating efforts to understand the building blocks of life and enabling quicker and more sophisticated drug discovery.

The AI100 report argued that worries about super-intelligent machines and wide-scale job loss from automation are still premature, requiring AI that is far more capable than available today. The main concern the report raises is not malevolent machines of superior intelligence to humans, but incompetent machines of inferior intelligence.

At this vital juncture, people need to think seriously and urgently about the downsides and risks the increasing application of AI is revealing. The ever-improving capabilities of AI are a double-edged sword. Harms may be intentional or unintended, like algorithms that reinforce racial and other biases.

AI research has traditionally been undertaken by computer and cognitive scientists. But the challenges being raised by AI today are not just technical. All areas of human inquiry, and especially the social sciences, need to be included in a broad conversation about the future of the field. Minimising negative impacts on society and enhancing the positives requires consideration from across academia and with societal input.

Governments also have a crucial role to play in shaping the development and application of AI. Indeed, governments around the world have begun to consider and address the opportunities and challenges posed by AI.

A greater investment of time and resources is needed to meet the challenges posed by the rapidly evolving technologies of AI and associated fields. In addition to regulation, governments also need to educate. In an AI-enabled world, our citizens, from the youngest to the oldest, need to be literate in these new digital technologies.

At the end of the day, the success of AI research will be measured by how it has empowered all people, helping tackle the many wicked problems facing the planet, from the climate emergency to increasing inequality within and between countries.

U.S. researchers wanted to find out if AI can collaborate with people well. As reported by OpenGov Asia, In a new study, MIT Lincoln Laboratory researchers sought to find out how well humans could play the cooperative card game Hanabi with an advanced AI model trained to excel at playing with teammates it has never met before. In single-blind experiments, participants played two series of the game: one with the AI agent as their teammate, and the other with a rule-based agent, a bot manually programmed to play in a predefined way.

The results revealed that the scores were no better with the AI teammate than with the rule-based agent. However, humans consistently hated playing with their AI teammate as they found it to be unpredictable, unreliable, and untrustworthy and felt negative even when the team scored well.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.