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Vietnam: Digital Transformation in Journalism

A decision approving the strategy for digital transformation in journalism until 2025, with a vision towards 2030, has been signed by Tran Hong Ha, the Deputy Prime Minister. The digital transformation of journalism aims to cultivate modern, professional, and ethical press agencies that effectively communicate and advance the goals of the government and the country’s reform efforts.

It will enable the sector to properly perform its role in guiding the public’s opinions and firmly safeguarding information sovereignty in cyberspace. It will also improve readers’ experience, create new revenue sources, and help promote the development of the digital content industry.

By 2030, the objective is for all press agencies to have released their content on digital platforms, with emphasis placed on domestic digital platforms. 90% of agencies should have used concentrated data analytic and processing platforms and applied artificial intelligence (AI) to optimise operations. 100% will have operated in the converged newsroom model and others matching scientific and technological development in the world and produced content in line with digital media trends. The strategy entails that press agencies should aim to maximise their revenue streams, with the goal of having 50% of them increase their revenue by a minimum of 20%.

The government is moving to digitise sectors across the economy following the national strategy on digital transformation. Recently, the Ho Chi Minh City municipal Department of Information and Communications announced plans to fully digitise public services by linking up with the National Public Service Portal in 2023, with a goal of 100% online availability.

As OpenGov Asia reported, the city will also focus on accelerating digital transformation and smart city development. It strives to fully connect with the Ministry of Public Security’s identity authentication and population database systems, as well as the national databases of other ministries and sectors.

The city will work to deploy digital citizenship and adopt unified mobile applications so that people and businesses can use public services anywhere and anytime. The Department also aims to operate five digital platforms to serve management work. It plans to operationalise six specialised information systems of departments and sectors, including electronic health records of the Health Department and land use information of the Department of Natural Resources and Environment.

The National Public Service Portal processed over 644,000 payment transactions with a total value of more than VND 279 billion (over US$ 11.8 million) in January. Over 338,000 accounts have been registered, and more than 7.2 million records were synchronised with the portal in the month. Since its debut in December 2019, the portal has provided 4,377 public services online with over 4.3 million registered accounts. The national public service portal provides 14 groups of online payment services, with eight for people and the rest for businesses.

As of February, the portal has attracted over 1.1 billion visits and processed over 8.5 million records online and over 4.6 million online payment transactions worth over VND 3.8 trillion (US$ 161 million). To improve the business environment and national competitiveness in 2023, the government requested the ministries, sectors, and localities to complete national databases and effectively implement the project on developing the application of population database, e-identification, and e-authentication for national digital transformation in 2022-2025 period.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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