February 21, 2024

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Vietnam Moves up E-Security Index in 2021

Vietnam’s e-security index improved by 54% since last year, according to the 2021 Digital Quality of Life Index (DQL) conducted by a cybersecurity company. The report has placed Vietnam 73rd among 110 countries. Covering 90% of the global population, the study evaluates countries based on five fundamental digital wellbeing pillars. Six out of the ten countries with the highest scores are located in Europe, with Denmark topping the list for the second year in a row and is closely followed by the Republic of Korea.

Vietnam ranked 51st for Internet affordability. It placed 86th for Internet quality, 75th for e-government, 71st for e-security, and 67th for e-infrastructure. As per a press release by the Ministry of Information and Communications (MIC), Vietnamese people have to work one minute 45 seconds to afford the cheapest mobile Internet and two minutes 53 seconds to access the cheapest broadband Internet. Despite a 62% year-on-year decrease, the country has more affordable Internet access compared to the global average (10 minutes for 1GB of mobile Internet). Vietnam’s performance in e-security showed significant improvement thanks to the development and implementation of data protection laws, the release noted.

According to a report by Google, e-Conomy SEA 2020, the COVID-19 pandemic has led to an acceleration of digital consumption as users tried new digital services for the first time. Among users of digital services in Vietnam, new users accounted for 41%, higher than Southeast Asia’s average. Notably, 94% of them intend to continue with the service post-pandemic. Before the pandemic, citizens spent an average of 3.1 hours per day online. During the lockdown, the figure rose to 4.2 hours per day, which is expected to stay at 3.5 hours daily post-pandemic.

Vietnam is among the countries with the fastest-growing digital economies in Southeast Asia. By 2025, the Vietnam digital economy’s compound annual growth rate is forecast to reach 29%, followed by Thailand at 25%, and Malaysia and Singapore at 21%. Experts have noted that laptops and tablets in Vietnam hold the potential of strong growth thanks to the work-from-home trend and online schooling till the end of the first academic year. They added that the mobile phone market will rebound in the fourth quarter thanks to the re-opening of retail outlets nationwide, pent-up demand following lockdown, and the launch of new products during peak season. The demand for laptops in August also doubled annually.

OpenGov Asia reported recently that online transactions in Vietnam for the first four months of this year jumped 66% compared with the same period last year, which has been accelerated enormously by the pandemic. There’s also been a huge increase in the use of e-wallets, payments via smartphones and QR codes, and high demand for ‘instant credit’ solutions such as buy-now-pay-later, particularly among those segments of the population that remain unbanked or underbanked. Vietnam’s consumers are demanding digital financial solutions, and the industry is rising to the challenge by using cutting-edge digital banking solutions, gaining attention around the world.

Furthermore, domestic tech powers and innovative start-ups in Vietnam are also accelerating their investment in emerging technologies like artificial intelligence (AI), cloud computing, blockchain, and the Internet of things (IoT). In fact, a leading information technology service company in Vietnam recently announced that it would spend VNĐ300 billion (US$13.16 million) on AI research and development over the next five years.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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