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Vietnam Moving Up the Digital Ladder

The Ministry of Information and Communications (MIC) recently held an event, “Why Vietnam”, on the sidelines of the ITU Digital World 2021, to explore Vietnam’s role and position in the digital era, the digital transformation process, and Vietnam’s post-pandemic measures that have attracted domestic and international attention.

Vietnam on the world map

According to a press release by MIC, although there are many countries in the world bigger than Vietnam in terms of area, Vietnam has a large population and a GDP that ranks 40th in the world and 4th in ASEAN. In the field of information technology (IT), the country has surpassed many IT powerhouses. It ranks 2nd in the world for manufacturing and exporting phones, accounting for 13.3% of the world market in 2019. Vietnam ranks 9th in the world regarding electronics exports and outsourcing. Online game production is also growing, and the country currently ranks 6th globally in the field of computer games.

E-commerce, 5G technology, and the digital transformation process amid COVID-19

The event explored the policies that Vietnam needs to prioritise in e-commerce, including policies to support small and medium enterprises, giving them digital skills and a better capacity to understand the requirements of the market to adjust their production. It is necessary to have policies to encourage the development of Vietnam’s logistics system. The country also plays an important role in the value chain of the global technology industry. Vietnam is one of the first countries, both in the region and the world, to test and deploy 5G. Industry analysts lauded the government’s 5G development plan, and the network infrastructure is critical to promote innovation and help Vietnamese companies grow.

Experts also discussed the role of technology in the fight against COVID-19 and its increasingly essential uses in disease prevention and economic recovery. Government healthcare management agencies use tracking technologies to control the transmission of the virus, and apps to alert people about their exposure to people infected. Edge technologies have facilitated healthcare solutions. E-commerce and digital payments have also helped limit physical contact, people can order goods and wait for suppliers to bring them directly to their homes. For economic recovery, e-commerce will help businesses, cooperatives, and households diversify their sales channels. They can sell goods online and reach new, larger, and more diverse markets.

The press release informed that around 75% of businesses have had to upgrade their network infrastructure for employees to work from home. New technologies such as WiFi Mesh, WiFi 6, and 5G have been strongly applied during the pandemic. Currently, the world has about 160 operators deploying 5G commercially. The COVID-19 pandemic has sped up the application of technology, specifically mobile technology. 5G technology is being deployed twice as fast as 4G technology.

Even as the world recovers from the epidemic, digital transformation activities will become the new normal. Currently, the logistics cost in Vietnam is very high. Organisations and the government can use 5G to increase the efficiency of warehouse use and reduce costs. In terms of production, with low latency, Vietnam can use 5G to build smart factory solutions. Overall, to recover the economy, the early and wide deployment of 5G in Vietnam is a vital step.

Last year, the government issued the National Digital Transformation Programme to 2025, with a vision to 2030. It aims to develop a digital government, economy, society, as well as form Vietnamese digital technology enterprises capable of going global. The press release stated that the main point of the programme is that awareness plays a decisive role in digital transformation. People are at the heart of digital transformation and Institutions are the driving force. Developing digital platforms is a breakthrough solution to accelerate digital transformation, reduce costs, and increase efficiency.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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