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Vietnam Supplies Support Packages to Promote Digitalisation in Firms

Image credit: Vietnam Plus

The Ministry of Planning and Investment and the USAID-funded Linkages for Small and Medium Enterprises (LinkSME) project have announced a support package to help enterprises promote digital transformation. The support package is provided as a part of the project’s programme to assist businesses in digital transformation for the 2021-2025 period, according to a news report.

The support aims to help at least 100 businesses successfully conduct their digital transformation process by 2025. It aims to enhance Vietnamese businesses’ awareness of digital transformation and set up an expert network comprising 100 organisations and individuals. This network will provide consultancy and solutions related to digitalising operations. It will aid the development of digital platforms. The firms will receive support from the Ministry of Planning and Investment and USAID LinkSME in connecting with leading companies in domestic and foreign supply chains. They will have better opportunities to join global supply chains.

In the first phase spanning from August to December this year, the programme will send independent and experienced experts to 15 enterprises to support them in building suitable strategies and roadmaps for digital transformation. Eligible companies should have at least five-year operations in one of the prioritised sectors such as mechanical engineering, electronics, agriculture and agricultural product processing, wood processing, furniture production, garment and textiles, pharmaceuticals, and packaging. They must have their own orientations in digital transformation and restructuring.

Enterprises that engage in supply chains related to export activities or those that are owned or run by women will be prioritised. Do Hoang Hai, a digital transformation expert of the programme said that it may take several years to transform a company depending fully digitally on its scale and level of readiness. Costs for the work may amount to millions of Vietnamese Dong for a medium-sized enterprise, he added. Hai advised businesses to design clear strategies and detailed roadmaps in the work while preparing for difficulties and challenges during the process.

According to the General Statistic Office, in the first six months of 2021, total retail sales of goods and services went up 4.9% compared to the same period in 2020 to VND 2,463.8 trillion (over US$ 107 billion), of which goods retail revenue went up 6.2%. As OpenGov Asia had reported, the results could be attributed to the fact that the people, household businesses, and firms have actively applied technological solutions in trading and payment. This means digital transformation has played an important role in promoting the growth of the retail sector in particular and maintaining stability for the business community in general.

The application of new technology such as the Internet of Things (IoT), big data, artificial intelligence, and machine learning have allowed businesses to provide customer services with unique and valuable experiences, optimising management strategies as well as supply chains, hence improving revenue.

In a global survey of 800 business executives, respondents in the retail industry said that improving customer experience was the top factor driving their digital transformation in the past time (49% compared to the survey average of 36%). This showed that the COVID-19 pandemic has made digital transformation more important than ever, especially for the retail industry. The survey also showed that retailers that deploy online shopping channels and have a deep understanding of customers managed to better survive the impacts of the pandemic.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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