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Vietnam’s Digital Ambitions and ICT Strategy

Vietnam Digital Ambitions and ICT Strategy

Over the past few years, the information and communications technology (ICT) sector has continued to be one of the most important economic and technical sectors in the country.

According to a report by the Ministry of Information and Communications (MIC), the sector’s revenue recorded US$112 billion in 2019, a year-on-year increase of 9.1%. The sector also contributed nearly VN 54 trillion (about US $2.3 billion) to the state budget and created jobs for over one million workers.

The country’s telecom industry also witnessed strong growth last year, although traditional services became saturated. The revenue of the telecom sector in 2019 was VN 470 trillion (about US $20.2 billion), an increase of 19% compared with 2018.

ICT commodities, such as mobile phones, computers, hardware, and electronic items, continued to rank among the top ten major export products for the country. This brought the whole sector’s trade surplus to around US$ 28 billion.

However, the revenue from foreign investment enterprises accounted for 98% of the sector’s total export revenue. Meanwhile, there have barely been any electronic products that were designed and made in Vietnam.

The digital content industry gained a modest revenue of around US$ 850 million, of which export revenue accounted for nearly 93%. This is because Vietnam enterprises have not yet capitalised on the domestic market, which was completely dominated by large cross-border platforms such as Facebook and Google.

Under the ICT development strategy, ICT is expected to become a key economic sector that has a high turnover, large production value, lead in exports, and contributed greatly to the country’s GDP.

Accordingly, enterprises should proactively master technologies in manufacturing IT products and solutions, electronics and important telecommunications equipment, to serve the country.

Additionally, the ICT industry should ensure the provision of digital products and solutions for digital transformation, development, and the implementation of the fourth industrial revolution, towards developing Vietnam into a major exporter of software and information technology services around the world.

The strategy also set out some specific target numbers, including US$ 120 billion of the export turnover of the ICT industry by 2025.

Furthermore, it is essential to increase the number of IT enterprises to 50,000 and ICT workers with prodigious skills and knowledge to 1.3 million.

Experts have said that to reach these targets, it is necessary to develop policies and mechanisms to encourage ICT enterprises to strengthen solutions and products that meet major orientations.

The relevant agencies should incite motivation for the development of IT enterprises, especially those that will focus on studying and making core technologies.

On the other hand, lawmakers should amend and supplement preferential tax policies for the ICT industry, notably software. The government needs to develop incentive policies for the investment in association with technology transfer and the training of high-quality human resources while formulating priority policies to support the hardware industry.

Regulations on the procurement of IT products to move from priority to preference need to be built. International cooperation, trade promotion, and market access undertakings should be enhanced to widely promote Vietnam’s ICT products around the world.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.