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Vietnam’s digital transformation of education and healthcare

Under the National Programme on Digital Transformation, the government aims to develop and master a series of “Made in Vietnam” digital products. These technologies are expected to fundamentally change the management and delivery of education and healthcare.

Education

The education and training sector will focus on digitalising management, teaching, learning, evaluating, and scientific research. Smart educational models are being developed based on the application of IT platforms.

According to a media report, there is a shared database between the education ministry, departments and offices of education and training, and educational institutions. The sector has digitalised and identified the data of more than 53,000 schools, one million teachers, and 23 million students, contributing effectively to the enrollment, statistics, and reports from the sector.

Authorities are mobilising teachers to contribute and share learning materials on the digital data storage of the sector, which has added early 5,000 quality e-learning lessons to the Vietnamese Knowledge System.

However, investments are needed in network infrastructure, IT equipment, transmission lines, and Internet services for schools, especially in isolated areas. Further, collecting digital data such as e-libraries, e-learning software, and simulation application software has not been implemented in a planned manner. This has made it difficult to control learning quality and content.

Healthcare

Regarding the healthcare sector, currently, 100% of medical documents have been electronically processed. All administrative procedures of the Ministry of Health have been carried out online at level 4 and are gradually being connected to the national public service portal.

The Ministry of Health is also promoting remote health examinations and treatment activities, including providing medical consultation, image diagnosis, surgical consultation, technical transfer training, and others. The health sector has made public the prices of 62,438 types of medicine (retail prices in pharmacies), 17,066 medical equipment and supplies, and 93,253 medical bidding results.

Additionally, a large number of hospitals have applied electronic medical records to replace outdated paper ones and used the picture archiving and communication system (PACS) without film printing. The Ministry of Health is ranked 4th on the overall IT application level among ministries and ministerial agencies.

However, for total, comprehensive, and safe digitalisation, legal frameworks and financial mechanisms must be revised as medical equipment with IT applications are not considered as medical equipment, which suffers from depreciation.

Other sectors of the economy

In the business sector, digital transformation has become indispensable in the fight against COVID-19. Since the pandemic hit, more than 13,000 digital tech enterprises have been established, up 28%. Vietnam’s digital tech business community currently has over 58,000 companies. As per the Ministry of Information and Communications (MIC), 38 made-in-Vietnam digital platforms were being used by organisations and enterprises by the end of 2020.

In the area of natural resources and the environment, digital transformation has contributed to building a comprehensive information system and large database to effectively manage the field. Including, the national land and geographic databases. Data on monitoring natural resources and the environment, biodiversity, waste sources, sea ​​and islands, climate change, and meteorology.

IT experts say it is necessary to immediately deploy a number of solutions to be able to master digital infrastructure, digital platforms, and national cyberspace. This will aid the objective to develop a safe, healthy, and humane cyberspace as well as master the “Make in Vietnam” production technology. Further, digital technology and services must be universal with reasonable prices and easy to use and convenient for everyone.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.