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Vietnam’s Ministry of Finance leads the country in E-Government development

The Ministry of Finance continues to lead the country in E-Government Development Index 2018 in the category of ministries and ministerial-level agencies.

This was according to a report assessing the adoption of IT in ministries and ministerial-level agencies, governmental agencies and centrally-run cities and provinces which was released at a conference in Hanoi on April 25. The Ministry of Finance was followed by the Ministry of Industry and Trade and the Ministry of Information and Communications.

Among the governmental agencies, the Vietnam Social Security maintained its top position, followed by the Vietnam News Agency and the Vietnam Television. Meanwhile, in terms of centrally-run provinces and cities, the central city of Da Nang topped the list, followed by its neighbouring province of Thua Thien-Hue, and the northern port province of Quang Ninh.

Several localities in Vietnam making great strides in E-Government

The report saw huge moves in the rankings due to the great efforts and initiatives of several localities, including Ninh Binh (from the 50th to 16th position), and Hau Giang (from the 59th to 27th place).

At the conference, participants analysed the implementation of online public services and share experience in building an online public service provision and management system effectively.

Head of the Institute for Policy Studies and Media Development Nguyen Quang Dong stressed the need to improve the quality of online public services to reduce costs and transaction duration, and increase the transparency and openness.

Agencies urged to promote their online offerings to the public

Do Thanh Huyen, public management policy analyst from the UN Development Programme in Vietnam, said that the popularization of e-government services remains limited in Vietnam.

Therefore, agencies and units should increase the promotion of their presence online  and the offerings on the public service portals as well as information about policies and procedures to increase the public’s access to online public services, she suggested.


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