Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Smart Dubai 2021 strategy announced; platform launched to house all government data

Smart Dubai 2021 strategy announced; platform launched to house all government data

Image: Future Now – Factsheet from Dubai Government Media Office

Crown Prince of Dubai and Chairman of the Dubai Executive Council, His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum launched the Smart Dubai 2021 initiative on April 16, representing the next step in Dubai’s smart and sustainable development. 

The five-year strategy covering the 2017-2021 period seeks the intelligent use of ICT to transform the city’s core components, which include the government, companies, society, individuals, resources, and infrastructure. The plan is to digitise 100%of government services and eliminate the need for physical visits to customer service centres.

The Crown Prince said, “The government of the future will set plans and strategies to ensure the best possible standard of living for people and to save them time and effort. In 2021, we will celebrate the very last paper transaction in Dubai, and Smart Dubai will see to it that we achieve this mission.

Dubai Pulse

As part of the initiative, the ‘Dubai Pulse’ platform was launched to host all of the emirate’s data and form the backbone of its shift towards smart development. It will serve as a central platform for compilation of all data available to both the public and private sectors. It will provides access to live and up-to-date data about the city through an interactive dashboard. All government departments have been instructed to begin populating the platform with their data immediately.

The data is divided into three layers: the first layer data will be available free of charge to the public, the second offers a thorough analysis of the data (in exchange for a fee) to be used for academic, professional, commercial, and economic purposes. The third layer consists of data accessible exclusively to Dubai Government entities.

The platform will also utilise the potential of artificial intelligence to further the Happiness Agenda.

HH Sheikh Hamdan said, “Today, in the era of Big Data, it is essential to have a central platform to house all of the government’s data – a platform that taps into the potential of artificial intelligence to spread happiness among people. This is the only option for countries that want to remain relevant and build infrastructure that meets the needs of the future. This is why we launched ‘Dubai Pulse’.”

The Smart Dubai City strategy 2021 calls for a data-driven government, where data will be used as a strategic asset to the benefit of the public, as well as the government itself, as the Dubai Open Data Law increases operational efficiency by reducing data-access costs.

Assistant Director General of the Smart Dubai Office and CEO of Dubai Data Establishment HE Younis Al Nasser said described  Dubai Pulse as a natural progression, following the launch of the Dubai Data Establishment.

The Dubai Data Establishment (In March 2016, a decree was issued to set up Dubai Data Establishment Law for the dissemination and exchange of data in Dubai) leads the Dubai Data initiative, decreed by the Dubai Data Law of 2015. The initiative is described as a comprehensive city-wide data initiative guiding the opening and sharing of city data across the public and private sector.

HE Al Nasser added, “Dubai Pulse will enhance operational efficiency by reducing data access costs. It will facilitate the exchange of open and common data between public and private institutions and individuals, which will eventually contribute to the complete digital transformation of the Emirate of Dubai. The platform will enhance our ability to innovate, in addition to ensuring the optimal use of data by aggregating it in a single platform, analysing it, using it to support and expedite decision-making.”

Read the press release here. Click here for the factsheet. 


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit