Digital Transformation

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The Hong Kong Applied Science and Technology Research Institute Company Limited (ASTRI) and a wholly-owned subsidiary of a Hong Kong-based telecom, have introduced a jointly developed Augmented Reality (AR) solution designed to transform field engineers’ operations and maintenance processes.

Called DataHOUSE AR Remote Hand Service (AR Remote Hand), the solution leverages wearable Augmented Reality (AR) technology and brings the telecom subsidiary’s field engineers and its customers to a new era, enabling them to slash the time and cost of troubleshooting and maintenance for achieving better results.

The AR Remote Hand Service employs AR glasses to stream real-time intelligence, troubleshooting logs, graphics and encrypted data from back-end systems to on-site engineers and maintenance staff, boosting field productivity by up to 50%.

By wearing the glasses, field engineers do not have to stop their work to communicate with back-end support teams via a laptop or phone, nor to refer to a paper manual. The AR Remote Hand provides field engineers with a heads-up display for remote visualisation in real-time as they install, maintain or troubleshoot equipment, thus speeding up the whole process.

The solution enables field engineers across multiple locations to overcome the challenges of multiple languages and skillsets in multi-technology environments; as well as to manage installation and maintenance issues more efficiently and cost-effectively, resulting in improved customer satisfaction. This ability to work effectively from remote locations is also helping the telecom’s customers and staff stay safe amid the COVID-19 pandemic.

To ensure safe operations and maintain service infrastructure availability by the global remote service support teams, the subsidiary is using DataHOUSE AR Remote Hand Service in its China Data Center operations to assure regional customers’ business operations continuity.

The CEO of ASTRI stated that the strategic collaboration has demonstrated the success in leveraging next-generation technology in real-life applications that benefit Hong Kong’s people and society, in this case, smart industrial applications and field service management solutions for Hong Kong enterprises.

The CEO of the telecom’s subsidiary stated that DataHOUSE AR Remote Hand is an innovative remote maintenance service adopted in data centre scenarios, which leverages AR intelligent operations and maintenance technologies. Going forward, the parties, through further collaboration and more innovative thinking, expect to enhance the service to cope with more scenarios and bring more value and better customer experience to enterprises.

In their collaboration, ASTRI focused on developing the software platform and customisation, while the subsidiary provided related information and opinions based on its experience with business cases in various scenarios and applications. This ensured the solution could effectively address enterprise customers’ needs across a range of industries. The result is a solution that offers a wide array of benefits in service provisioning and remote location visualisation and communication capabilities:

  • Intuitive AR-Guided Installation, Troubleshooting and Maintenance: With AR Remote Hand, field engineers recognise any device with a designated QR code and access real-time intelligence, graphics, and encrypted data from back-end systems streamed on-site. Field staff can access virtual step-by-step guides or even 3D manuals via AR glasses, without the need to interrupt work to check information on a laptop or in a manual.
  • Historical Records Analysis: Using a pre-set routine (e.g. gestures), on-site engineers can review a device’s historical record (e.g. customers’ network traffic or cloud CPU history), speed up data analysis and troubleshooting, while cutting downtime and cost.
  • Seamless Communication and Collaboration with Back-end Support: Field engineers previously communicated with back-end support via email or phone, making it difficult to describe a troubleshooting situation. Removing distance and language barriers, back-end engineers now view real-time images streamed via AR glasses through an AR operations console, improving operational speed and quality. Its powerful video conferencing feature also offers engineers instant support and fosters off-site collaboration between global operations and maintenance teams. Also, back-end engineers can give field engineers clear instructions via 3D AR labelling.

In exceptional circumstances, such as the current pandemic, it is difficult for enterprises’ IT staff to travel to data centres and manage their equipment. Equipped with the latest AR glasses development, the DataHOUSE AR Remote Hand serves as customers’ remote hands. It not only shows the status of on-site equipment as customers watch in real-time from offices or other locations but also lets customers provide live instructions to the subsidiary’s on-site engineers as they troubleshoot equipment issues without physically being in the data centre.

The team has plans to extend the AR Remote Hand service for further customer use and will enlarge the list of equipment support. Adding AI applications for the AR glasses will be the next milestone as we work to deliver even more intelligent diagnoses.

For example, when a field engineer sees the status of the target-fixing equipment through the AR glasses, they will be shown several possible causes for the problem, with each cause ranked with a percentage according to how likely it is to be the source of the problem.

Indonesia is very serious about Intellectual Property rights and this is reflected in their policies and initiatives that have significantly revamped their IP landscape.

The Directorate General of Intellectual Property falls under the Ministry of Law and Human Rights DGIP Vision and Mission. With a vision to be an Intellectual Property Institution that guarantees legal certainty and a driver of innovation, creativity and national economic growth, it serves to achieve quality intellectual property services and enforcement.

There are three important pillars to improving intellectual property management in Indonesia including filing, commercialisation and law enforcement. The DGIP continues to communicate these three pillars to the regions and ministries of the relevant institutions, which in turn has had an impact on increasing IP applications with the DGIP, including patents, copyrights and trademarks.

Interestingly, Intellectual property registrations in Indonesia have increased during the COVID-19 pandemic

“It can be seen from the intellectual property registration income, that where we have implemented an online system, there were around Rp 250 billion (US$ 17 million) entries during March and April this year, up from the same period last year at only Rp 130 billion (US$ 8.8 million). This is beyond our expectations,” said Freddy Harris, the Director-General of the Intellectual Property,  in the IP Talks From Home online talkshow via YouTube, as quoted from official information received by Kontan e-paper.

While only 3,000 copyrights were registered a few years ago, currently registrations have reached 21,000. Earlier domestic patent registrations formed about 10% of overall patent registrations but now makeup about 15%.

The DGIP has been successful in setting up virtual counters, the first virtual IP registration counters in Indonesia. “People have been very enthusiastic about the virtual counters, as seen from recent transactions. They no longer need to come to the physical counters because it is very risky for spreading the virus. With these counters, people are being adequately serviced and the DGIP’s acceptance rate has increased,” said  Mr Harris.

Most recently, the Minister of Law and Human Rights, Yasonna Laoly graduated  139 new Intellectual Property Consultants (KIs). With this inauguration, Indonesia has 964 IP consultants. The inauguration of the batch of KI graduates is considered important by as IP consultants are a strategic piece to help protect the intellectual property rights of the community. Yasonna advised all KI consultants to always maintain integrity and trust – becoming consultants who maintain integrity, professional code of ethics, follow principles and obey the law.

The existence of KI consultant is intended to help and represent the public, especially intellectual property rights applicants such as creators, inventors, designers, rights holders or other parties who have the right to apply for registration in the field of intellectual property expounded Yasonna explained during the inauguration ceremony for KI consultants.

Not only in the intellectual property registration process, Yasonna said that IP consultants also have a moral responsibility to introduce the importance of IP protection to the public. IP consultants encourage Indonesians to protect their work as well as regional property through intellectual property registration.

KI consultants mobilise and encourage people to continue to be creative. According to him, research shows that the number of intellectual property applicants, be it brands, patents, industrial designs, or others, has a positive correlation with the economic growth of a nation. He exhorted the batch of consultants to encourage regions to register communal intellectual property as well as geographical indications.

In this connection, the Minister of Law and Human Rights (Menkumham) praised West Java’s contribution in terms of protecting communal intellectual property. West Java is one of the important economic pillars that contributes greatly to the field of intellectual property as a province with the largest brand ownership and geographical indication in Indonesia.

In addition, West Java is an exemplary province in developing regional regulations in the field of intellectual property, including communal intellectual property in the form of dances, traditional clothing and other cultures. These are all legacies that we must preserve because the progress of the times does not need to erode local wisdom.

Minister Yasonna is also optimistic that the Alam Santosa tourism village will further increase West Java’s contribution to the preservation and protection of communal intellectual property. With the Alam Santosa tourism village as a learning centre based on Indonesian culture to develop local policy insights as a contribution to the development of national cultural values, Kemenkumham is optimistic about West Java’s potential and contribution in the field of intellectual property in the future.

The year’s end will see the number of digital consumers in Southeast Asia reach 310 million. Currently, Malaysia is the country with the largest population of digital users.

A new joint study from an American global management consultancy and the world’s largest social media platform entitled Digital Consumers of Tomorrow, Here Today reportedly surveyed online users in Southeast Asia (SEA) to study their purchasing behaviour. One of the noteworthy findings is that the events of 2020 have inadvertently accelerated the growth of Southeast Asia’s (SEA) digital economy.

SEA had been initially projected to reach 310 million digital users by the end of 2025, in two parties’ 2019 digital consumer report, Riding the Digital Wave. Instead, the pandemic and its consequent effects have seen online behaviour in the region far outstripping the initial forecasts, to the extent the five-year expectation is now set to be reached by the end of this year.

For the first time, this will place SEA’s collective online retail market penetration ahead of India’s. Moreover, seven out of every 10 (or 70%) consumers in SEA that is 15 years old or older will complete a digital transaction by the end of the year.

Of that online purchasing age group of 15 years and above, Malaysia has the highest percentage of digital consumers in one country, with a clear majority of 83% have bought at least one item online in the past year.

Additionally, social distancing and other limitations that prevent physical contact in 2020 have had the added impact of swinging 48% out of the 83% in Malaysia into becoming first-time digital shoppers, further propelling Malaysia toward being the SEA nation with the highest digital penetration.

The report also found that online retail gross merchandise value (GMV) in Malaysia is expected to double from US$4 billion (RM16.6 billion) to approximately US$9 billion by 2025. In the meantime, Malaysians are spending more online and are buying from more segments online with an average of 5 categories purchased from in 2020, up from 3.8 categories in 2019.

Further, for the first time since 2018, online grocery purchases more than doubled its growth (2.2x) in Malaysia in 2020, causing the country managing director of the social media platform’s Malaysia branch to remark that the upswing in Malaysian digital adoption had never been more pronounced as it was in 2020.

In Malaysia alone, the company is expecting approximately 4 million new digital consumers in 2020. Online is no longer just one of many channels, for many businesses, it has become their main channel. It is crucial for businesses to connect with consumers in frictionless ways and to replicate in-person interactions through social platforms, messaging, and short videos as much as possible to drive discovery and loyalty.

A partner at the global management consultancy firm noted that, on the other hand, the digital consumption behaviour in fast-growing SEA is developing quickly, with online spending now expected to triple by 2025 to close to US$150 billion.

The rise of digital consumers in the SEA region has accelerated at a white-knuckle pace, and their discovery habits are changing. Reinforcing brand reliability and standing out from the crowd matters now more than ever, as consumers are more open to switching brands and rely more on e-commerce platforms.

From 2021, Vietnam plans to provide digital transformation ranking to ministries and provinces each year, measuring the extent to which national and local authorities have developed online activities in all areas of the society and economy.

The country’s administration is prioritising e-government as a central pillar of its ambitious national digital transformation strategy to increase digital infrastructure, solutions, and capacity in the government, industry, and society.

The aim is to emerge from the COVID-19 pandemic with every branch of government operating in a digital technology environment. Two important national databases will digitise information about the population and land, enabling e-identification and authentication to be in place by the end of 2021.

Other measures include capacity development and digital skills training for both government and businesses. Vietnam is set to rank among the top four ASEAN countries on the United Nations (UN) e-government rankings by 2030 – and among the top 70 worldwide.

With a population of about 100 million and a consistent GDP growth rate of around 7% over the past 30 years, Vietnam is rapidly digitising its infrastructure. The national broadband rollout and 4G/5G deployment are keys to digital transformation and international economic competitiveness.

Starting in major urban centres such as Hanoi and Ho Chi Minh, affordable 5G will be critical in building smart cities and powering the fourth industrial revolution to increase economic growth, generate jobs, and work towards achieving the UN’s sustainable development goals (SDGs).

Scientific and technological innovation, including new applications like artificial intelligence (AI), blockchain, and virtual/augmented reality (VR/AR), underlie this strategy. They are dependent on international cooperation in research, development, and the transfer of new technologies and commercial models in Vietnam.

According to a press release, all of this will be on display at ITU Virtual Digital World 2020. It is an online three-day event from 20 to 22 October. The first-ever virtual event from ITU Telecom, Virtual Digital World 2020 will build the foundations for the next physical event, ITU Digital World 2021 in Hanoi, next year.

Vietnam has hosted high-level virtual conferences before, including the online 36th ASEAN Summit earlier this year. The focus was on cooperation and unity in recovering from the health, social, and economic impact of the pandemic – a theme expected to underpin discussions at ITU Virtual Digital World 2020.

This October, the emphasis will be on how national digital strategies have changed or are changing in the era of COVID-19. The critical importance of digital technologies to governments, economies, society, and individual lives has never been clearer, and neither has the digital inequality gap, the release stated.

The event will explore questions that will be discussed during the roundtables and forum debates, including:

  • How can governments and private sector players work together with the help of the international community to invest in network deployment, redirect resources and refocus strategies to close the digital divide?
  • Which new or emerging technologies might be the most cost-effective or fit-for-purpose?
  • Will the pandemic stimulate sufficient demand, or are other demand-side initiatives needed – and who should then take the lead on developing them?

Presenting innovations, the Indonesian Embassy in Tokyo launched the integrated bilateral economic cooperation data platform JAIPONG  – Japan Indonesia Partnership Lounge.  This event was held virtually from Tokyo and was attended by around 1,000 participants from Japanese and Indonesian business circles.

Carried out as part of the “Indonesia – Japan Virtual Business Forum” (IJBF) activity, the launch of the JAIPONG Dashboard was officially opened by the Ambassador of the Republic of Indonesia Designate Heri Akhmadi and presented a video message from the Governor of Bank Indonesia, the Minister of Trade, and the Head of the Capital Investment Coordinating Board (BKPM).

The digital platform is an effort to present innovation in economic diplomacy developed by the Indonesian Embassy in Tokyo in collaboration with the Bank Indonesia Representative Office in Tokyo.

The initiative has been supported by the Ministry of Foreign Affairs, Ministry of Trade and BKPM. This collaboration is part of a joint effort to realise the vision of Indonesia Incorporated through collaboration and synergy between government agencies and related stakeholders.

The bilateral relations between Indonesia and Japan have so far been focused on the economic sector. For Indonesia, Japan is a major strategic partner in trade and investment. Japan is Indonesia’s second-largest trading partner with a value of USD 16.2 billion in January – August 2020 and the country of origin for the second largest investment in Indonesia with a cumulative value in 2014 – Q2 2020 of USD 26.46 billion.

Speaking at the launch, Deputy Foreign Minister, Mahendra Siregar, the keynote speaker said, “In the midst of the global crisis due to the current pandemic, it is very important that all parties can take advantage of the crisis situation as a catalyst to encourage breakthroughs, including innovation in the use of digital technology to seize economic opportunities.”

The Deputy Minister of Foreign Affairs emphasised the importance of virtual tools that can bridge the need for information on business players in Japan regarding investment policies and opportunities, as well as support the efforts of Indonesian business players to enter the Japanese market.

Synergy, transformation and innovation are 3 keywords in taking advantage of various opportunities from the global economy and the increasingly vibrant digitalisation for the benefit of the national economy, opined the Governor of Bank Indonesia.

The Minister of Trade, Agus Suparmanto, underscored the need to continue to drive the trade sector through the use of digital technology, “We are optimistic that creative steps combined with digital technology will be able to contribute to increased exports.”

The launch of the JAIPONG Dashboard is seen as a step that reaffirms the Indonesian government’s commitment to facilitate Japanese investors in Indonesia end-to-end. The Capital Investment Coordinating Board is serious about providing various facilities for doing business in Indonesia, not only in terms of licensing and non-licensing but also in terms of infrastructure availability for Japanese companies wishing to diversify their factories to Indonesia.

JAIPONG is expected to become a one-stop hub to provide comprehensive information regarding various opportunities for economic cooperation between Indonesia and Japan, with data presented in a Current, Reliable, Accurate, Timely (CRAT) manner.

After launching the JAIPONG Dashboard, IJBF continued with two parallel integrated trade and investment promotion sessions. Trade promotion was carried out in collaboration with the ASEAN Japan Center (AJC) in Tokyo, focused on efforts to encourage market access for Indonesian coffee products to the Japanese market. According to the plan, the follow-up to this activity will be carried out in the form of virtual business matching by taking advantage of the momentum of the Virtual Trade Expo Indonesia in November 2020.

The investment session focused on waste-to-energy investment projects and featured 5 (five) investment projects carried out by 4 (four) Provincial Governments, namely DKI Jakarta, West Java, Central Java and South Sulawesi.

In other similar digital endeavours that encourage international business, the Indonesian Embassy in Phnom Penh held an online Indonesia Product and Tourism in Cambodia (INDOPROCAM)  Business Matching that brought together 12 entrepreneurs from Indonesia and 19  Cambodian entrepreneurs (13/10/2020).

INDOPROCAM focuses on the F&B, cosmetics, pharmaceutical and supplement sectors, as well as medical equipment, considering that these sectors are primary needs during a pandemic. An initiative of the Indonesian Embassy in Phnom Penh, INDOPROCAM is designed to facilitate the dissemination of information related to Indonesian goods and services as well as Indonesian tourist destinations social media.

In addition to the means of disseminating information on Indonesian products in Cambodia and a  platform to conduct business matching between sellers (Indonesian) and buyers (Cambodian). In the future, the Indonesian Embassy in Phnom Penh will develop INDOPROCAM into a platform for trade, tourism and investment fairs, as well as a  virtual business forum in Cambodia.

India’s ‘KAPILA’ Kalam Program for Intellectual Property Literacy and Awareness campaign was virtually launched on the 89th birth anniversary of former President and Scientist, Late Dr. APJ Abdul Kalam and marked as the ‘National Innovation Day’.

Speaking on the occasion, Union Education Minister Shri Ramesh Pokhriyal said that it is necessary to invent for the self-sufficiency of the country but it is as important to patent these inventions. Patenting of inventions will help India towards self-reliance and India needs to take a giant leap in the field of patents.

For India to become a $5 trillion economy, it is critical to have more awareness of protecting intellectual property. Research students and scientists of India engaged in research and development must apply to preserve and safeguard their inventions, he added.

Under this campaign, students pursuing education in higher educational institutions will get information about the correct system of application to patent inventions and will be made aware of their rights.

Controller General of Patents, Design and Trademarks Sh. O P Gupta said, “The country can benefit from its inventions only if the country’s researchers and inventors are aware of the proper system of patenting. This campaign will create awareness among students for filing applications for patents.”

Colleges and institutions need to encourage students to file patents. With ample talent in the country, the nation needs to move towards patents. He appealed to the youth to go full steam ahead with their inventions.

The Institution Innovation Council (IIC 2.0) annual report was also presented on the occasion and the launch of IIC 3.0 was announced. It has also been decided to celebrate the week of October 15th to 23rd as ‘Intellectual Property Literacy Week’. The IIC 3.0 website was also launched.

The Institution Innovation Council was established by the Ministry of Education in 2018 and IICs have been established in about 1700 higher educational institutions. The aim is to established IICs in 5000 higher educational institutions under IIC 3.0.

India has been aggressively pursuing excellence in the area of IP and trademark. Recognition of international standards of copyright protection and incentives for intellectual property have helped India jump eight places in 2019 to 36th position on the International Intellectual Property (IP) Index, the highest gain for any country this year.

The index, which analyses the IP climate in 50 global economies, is brought out by the US Chamber of Commerce’s Global Innovation Policy Center (GIPC). “The improvement reflects important reforms implemented by Indian policy.

None the less, there remain some areas that India needs to address. Among the current limitations, the index has cited barriers to licensing and technology transfer, including strict registration norms, a limited framework for the protection of biopharmaceutical IP rights, patentability rules outside international standards, lengthy pre-grant opposition proceedings and previously used compulsory licensing for commercial and non-emergency situations as key hurdles.

A recap of the patent statistics from 2019 and comparison with statistics from 2017 and 2018 show a remarkable upward trend.

A total of 83,226 patent applications were examined in 2019 surpassing the total of 81,406 patent applications examined in 2018. The total number of grants in 2019 also shot up by as much as 68% in comparison to the total number of grants in 2018. Interestingly, the registration of copyright for Computer Software went from 602 in 2017 to 2,172 the following year and hit 1,679 in 2019.

The patent office on an average examined and issued 228 first examination reports (FERs) per day and the pendency of patent applications have most certainly reduced.

Image credits: indiaeducationdiary.in

Vietnam has been eager to reinvent itself and key among its strategies is their digital transformation. The nation is are keenly aware of the decisive role perception plays in this.

Digital platform development is a breakthrough solution to promote faster digital transformation, reduce costs and increase efficiency. The country also recognises that people are at the centre of digital transformation and that institutions and technology are the driving force of digital transformation.

According to the report “Southeast Asia’s Digital Economy 2019”, Vietnam’s digital economy was valued at $12 billion in 2019. Over the past 5 years, Vietnam’s e-commerce market grew by over 25% per year. Vietnam’s digital economy is forecasted to contribute 5% to the country’s GDP and is expected to reach $43 billion by 2025.

Vietnam has made tremendous strides in its digital economy and tech-related industry and the country has managed to attract many big investors including numerous tech giants. The overall number of ICT firms in Vietnam (both domestic and foreign-invested) are a staggering 46,000 units. Vietnamese ICT industry’s revenue in 2019 was US$ 110 billion, the B2C e-commerce contributed about US$ 10.8 billion and the digital content industry’s revenue was pegged at US$ 850 million.

Much of the domestic revenue has been driven by a rapidly increasing national reliance on digital communication and internet-driven activity. Internet users account for nearly 80% of the nearly 100 million total population and 57% use social networks. The total telephone subscribers are 129.49 million, of which 126.09 million were mobile subscribers. There are 16 million fixed broadband Internet subscribers and nearly 67 million mobile broadband subscribers.

Another aspect of the country’s strategy has been to create national, in-house capacity in an effort to reduce foreign dependence on expertise. Vietnam currently has 149 universities with faculties offering training courses in IT, electronics and telecommunications and information security. The number of ICT students graduating from universities and colleges annually is estimated at 50,000 people.

Early this year, on June 3, 2020, the Prime Minister approved the National Digital Transformation Programme which is moving Vietnam towards a new development space – digital economy, digital society, e-government, opening up great opportunities for Vietnam. The NDTP has ambitious targets for the next 5 years and prioritises digital transformation in the fields of health, education, finance – banking, and agriculture.

By 2025, the programme is looking to drive Vietnam into the 50 leading countries for IT development. Strategies have been put in place to ensure Vietnam’s digital economy accounts for 20% of the nation’s GDP.  As part of the inclusive and comprehensive growth plans, the programme aims to have 50% of the population have electronic payment accounts. To do this, the country plans to ensure that 80% of households are covered with broadband fibre optic cable connectivity and that every citizen to have a smartphone.

Targets to 2030 are even more aspiring and Vietnam wants to be in the group of 30 leading IT countries in the world, universalise fibre and 5G cables, have 100,000 digital technology businesses and have digital technology human resources of 1.5 million people.

The Ministry of Information and Communications is promoting Vietnam’s digital transformation process, bringing together Vietnamese digital technology businesses to form a large community to perform a national digital transformation, creating digital life and a driving force for the country’s socio-economic development.

OpenGov Asia has been regularly reporting on Vietnam’s digital journey and recently chronicled the nation’s telecom decisions that paved the way for digital growth.

With a focus on becoming the best place for technology firms, Vietnam has made an intentional shift from doing outsourcing to making its own products. A part of its digital infrastructure creation, the nation plans a second software park in Da Nang.

Vietnam is taking the security of its digital landscape seriously and has taken significant steps to safeguard itself including cooperation with regional partners. Most recently the Vietnamese Ministry of Public Security and the Singaporean Ministry of Communications and Information held a virtual ministerial meeting to discuss bilateral cooperation on cybersecurity.

South Korea’s largest telecommunications company plans to enter the Thai data centre market by building a hyperscale facility with a Thailand-based telecommunication services company. The facility will be built by both the two telecoms’ subsidiary Jasmine Telecom Systems (JTS). When built, the data centre will be rolled into a new Internet Data Center (IDC) business.

The Head of the Korean telecom noted that the IDC business partnership with the Thai firm is a great opportunity to prove its business capability in the global market. The telecom’s team is ready to expand its outreach to global markets through this endeavour in Southeast Asia, which is a newly emerging IDC market.

In March this year, the Korean signed a $19 million contract with the Thai group’s other affiliate, 3BB TV Co, to provide commercial IPTV (Internet Protocol TV) services in Thailand. The President and Director of the Thai firm stated that the hyperscale data centre and cloud service business will be a foundation to add value to the Group’s network business. Through the joint development of the IDC business, the company looks forward to long-term cooperation with the Korean telecom giant.

The rise of data centres

Asia Pacific data centre and cloud providers are among the fastest-growing in the world, with cloud revenue far outstripping data centre revenue, a new study by specialists in data centre research reportedly notes.

In particular, forecasts by the firm pegged cloud revenue in the region at four times more than data centre revenue over the four years to the beginning of 2025, with cloud revenue projected to increase by 87 percent and data centre revenue by 22 percent.

Fast growth

The new report looked at the market landscape for data centres and cloud services in the region, namely Southeast Asia countries such as Indonesia, Malaysia, Singapore, Thailand, and Vietnam, as well as Australia, China (and Hong Kong), Japan South Korea, and Taiwan.

According to the report, there is one sq m of data centre space for every 522 people in the Asia Pacific region, with hubs such as Australia, Hong Kong, and Singapore having a notably higher data centre floor space “per head” than the rest of Asia.

China has the largest data centre space in the APAC (and second-largest globally), accounting for 43 percent of data centre space in the region with 1.7 million sq m of space forecast for 2021. Elsewhere, the next largest data centre market in APAC is Australia and Japan with 11 percent each, with Singapore in fourth place with 10 percent. Singapore is understood to be under a moratorium on new data centres that could last until 2021, though it is unclear if it is still in effect.

Smaller data centre markets are poised for further growth – with South Korea, Taiwan, Thailand, and Vietnam forecast to have the highest increase.

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