Close this search box.

We are creating some awesome events for you. Kindly bear with us.

What Singpost learnt from its drone delivery trials

What Singpost learnt from its drone delivery trials

In an article posted on the Infocomm Media Development Authority (IMDA) website, Dr. Bernard Leong, Head of Post Office Network and Digital Services at SingPost, shared what the postal services group has learnt from its drone delivery trials and possible future directions for this technology.

In September 2015, Singapore successfully completed the world's first mail devliery by drone. It was a joint effort by SingPost and IDA Labs (now IMDA’s PIXEL Labs)

The fundamental process of mail delivery doesn’t change whether it is done by postmen or drones. Dr. Leong said, “Traditionally, in postal delivery, we have a sender and a recipient. At the recipient’s end, a key is required to open the mailbox to collect the mail. In our Pulau Ubin trial, we deployed a drone that flew two kilometers to a landing zone on Pulau Ubin where a postman waited with a smartphone to authenticate that he is the rightful recipient.”

The drone makes the delivery if it receives the authentication signal within three minutes. In the absence of the signal, it will return to the base. The technology was derived from SingPost's experience in developing in POPStation parcel locker.Customers can use a mobile application to unlock the lockers and pick up their package at any convenient time. 

Safety, regulations, costs

Due to cyber security and airworthiness, it is not conducive to fly drones within a dense city like Singapore. But drones will play a role. An ecosystem composed of parcel lockers, self-driving cars and drones might be more useful for solving the puzzle of urban logistics.

Dr. Leong explained that drones might find application in Singapore for reaching remote locations, such as the offshore islands, and for cross-border eCommerce.

An important factor for large-scale commercial applications would be cost. Dr. Leong said that Moore’s Law is applying to drones and the cost of drones is going down. When drone costs drop below S$100, and a 5G mobile network is in place,it will become economically viable. This could happen within the next three to five years.

The project required the team to collaborate with the aviation regulator, to satisfy them that the flight would be safe and with the telecommunications regulator to obtain a secure frequency for the navigation system so that the drone to travel beyond four kilometers out of the line of visible sight.

Going forward, a domestic as well as international supportive regulatory environment for operators and startups would be crucial for more experimentation and potential mainstream adoption. Dr. Leong said, “One key takeaway from our experience is the importance of developing the technology hand in hand with the regulatory authorities, not just within Singapore but also those of other countries.”

Read the article by Dr. Bernard Leong here.

Photo by CEphoto, Uwe Aranas


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.