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eHealth NSW’s Electronic Record for Intensive Care (eRIC) deployed at The Tweed and Lismore Base Hospitals

eHealth NSW’s Electronic Record for Intensive Care (eRIC) deployed at The Tweed and Lismore Base Hospitals

Featured image via eHealth NSW’s Twitter page. 

eHealth NSW’s Electronic
Record for Intensive Care (eRIC)
went live at The Tweed Hospital (TTH) and
Lismore Base Hospital (LBH) today,
marking yet another way in which digital tools are enhancing patient safety
across the state.

Grafton Hospital is the next hospital where eRIC is scheduled to deploy in
early December. That will complete the roll-out of eRIC across all Northern NSW
Local Health District (NNSW LHD) Intensive Care Units (ICUs). 

This is the first time a state-wide electronic ICU system
has been deployed anywhere in Australia and it will be one of the largest in
the world.

Instead of using paper charts and forms to care for their
critically ill patients, all three of NNSW LHD’s hospitals’ ICUs are now using
eRIC, an ICU Clinical Information System (CIS).

 Stevie Griffith, Nurse (Critical Care and Emergency) at TTH,
said the ICU clinicians appreciate having patient data in a central electronic

“All patient information is now in one place with no double
handling of documentation,” Ms. Griffith said. “We have minutely data feeding
into eRIC, which provides a comprehensive and thorough documentation of our ICU
patients. The data is clear and easy to interpret, reducing clinical errors.”

Dr. Mike Lindley-Jones, ICU Director at TTH, said patient
safety is driving the transition to an electronic as opposed to paper-based

“A new system is a big change for our ICU,” Dr.
Lindley-Jones said. “We were apprehensive at first, however, knowing eRIC
increases information availability and reliability assured us we are further
supporting clinicians to manage patients safely."

“Being able to chart everything together and configure this
information in a simple electronic format improves the way clinicians work by
providing a level of accuracy and accountability not previously seen in a paper-based

NNSW LHD will soon join Mid North Coast LHD as having eRIC
across all of its sites, improving communication and visibility of patient
information between the hospitals.

Port Macquarie Base Hospital (PMBH) was selected as the first
ICU in NSW to deploy eRIC
in October 2016.

LBH and Grafton work closely together, with LBH the primary
referral unit for Grafton Hospital. The sites have mirrored practices to ensure
their patients receive a seamless transition.

Kelli Coleman, Acting Nurse Unit Manager at Lismore, is
confident eRIC will foster greater collaboration between the hospitals.

"Being able to view a patient’s notes at any time
outside of the ICU will assist ICU clinicians, especially when patients are
transferred to Lismore," said Ms. Coleman. "Clinicians can now check
a patient’s vital signs prior to admitting them to our ICU, allowing the sites
to work more collaboratively and improve visibility of the patient."

"eRIC has put nurses back at the bedside by
automatically syncing patient observations into the system. Before eRIC, nurses
would spend lots of time with their backs turned on a patient in order to
document observations."

The transition from paper-based will improve patient safety
within ICUs by enhancing clinical communication within the hospital. Jason
Muller, Local Application Specialist, for Northern NSW LHD shares the
enhancements eRIC will bring to ICU clinicians.

“The change from charting patient records electronically
improves the accessibility of patient information by having data in one
location,” said Mr. Muller. “This also improves safety through features such as
medication alerts. eRIC provides reliable information, that is

“The concern with paper charting includes illegible
handwriting, patient confidentiality, misplaced notes, accessibility of patient
information and transcription errors. These issues are resolved with eRIC.”

The state-wide roll-out of eRIC continues apace, with
deployments at Blacktown, Prince of Wales and Grafton Hospitals before
Christmas and further go-lives planned for 2018.


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