Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Tailored government services gaining traction with Queenslanders

Tailored government services gaining traction with Queenslanders

Featured image: Leeanne Enoch MP Facebook page

Queensland Government web pages have recorded millions of extra ‘visits’ over a 12-month period – with numbers expected to continue rising, according to Minister for Innovation, Science and the Digital Economy Leeanne Enoch.

Speaking at the AIIA (Australian Information Industry Association) Queensland: Navigating Digital Government Summit in Brisbane yesterday, Ms. Enoch (above photo) said the Palaszczuk Government was committed to making it easier for people and businesses to access information and services.

“Every day Queenslanders experience new digital services and opportunities, and this is changing their expectations of all organisations – government included,” Ms. Enoch said.

“Queenslanders have told us they want services that know them, understand them and come directly to them.”

Ms. Enoch said more than 400 services are available from

“We know they are popular because visits to this website increased from 33.4 million in 2015, to 52 million in 2016 – and this is likely to continue increasing in 2017,” Ms Enoch said.

“At Cyclone Debbie’s peak, more than 2.3 million Queensland Government web pages were being viewed per day by people wanting to know about things like flooded roads and recovery assistance.”

Ms. Enoch said the Starting a Café online pilot was one example of how the Palaszczuk Government is working with customers to tailor information and deliver a more personalised experience.

“For Queenslanders thinking about setting up a café business, this service personalises information on all the licences their new venture will need, what it costs and how long it will take,” she said.

Anthony Laurence of Florence Street Coffee at Wynnum welcomed government efforts to streamline the process and point out what is needed when starting a new business.

“The Starting a Café online information is specific and concise and saves having to ‘Ctrl-F’ your way through hundreds of pages of regulations, hoping you’re looking in the right place for answers,” he said.

Ms. Enoch said the online Seniors concessions service for 65 year olds was also popular, while the Business Grants and Assistance Finder was helping businesses spend less time searching and more time growing their business.

For more information about government online services, visit   


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.