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Secure, cost-effective and flexible IT system supports BRAC to fight against poverty

Secure

Headquartered in Dhaka, Bangladesh, BRAC is the
world’s largest NGO, employing nearly 120,000 people in multiple operations and
offices in 10 Asian and African countries. Established in 1972, the grassroots
development organisation is dedicated to poverty alleviation by empowering the
poor to realise their potentials and bring about positive change in their
lives.

To date, millions of people have benefitted from small loans
from BRAC to invest in agriculture, trade and other small businesses, while
others enjoy the increased security of protected savings to help plan for a
more prosperous future.

Challenge

Microfinance
is one of the largest programmes offered by BRAC. It aims to meet financial
needs of the poor, providing them with access to loans and savings products as
many of them do not have access to mainstream banking services.

To
support its work in microfinance, staff at BRAC rely heavily on secure and
reliable IT, especially when providing financial services to individuals, small
businesses and communities.

However,
in many of the countries where BRAC operates, national infrastructure is often
weak, making IT systems, networks and equipment particularly vulnerable to
malicious attacks. Many of the virus attacks happened at local offices are
often caused by running infected USB drives and CDs on PCs and laptops.

As a
result of these virus attacks, systems regularly crashed, files were lost and
hard drives damaged. Equipment had to be sent back to the IT team at Dhaka,
Bangladesh, for complete reformatting and reinstallation of software, an
extremely time consuming and expensive process.

Requirements

Frequent
cybersecurity breaches prompted BRAC to look for an IT security partner to help
defend it against such cybersecurity threats. At the same time, given the fact
that its satellite offices are located in remote areas without local area
networks, or even electricity for hours at a time each day, BRAC needed a
partner with the capability to install and update antivirus software manually.

In
summary, BRAC was looking for a cybersecurity solution that embodies three
major criteria:

(1)   
Secure – to reduce problems caused by virus
attacks

(2)   
Cost – to save cost by eliminating
resource-intensive repairs

(3)   
Flexible – to allow BRAC’s dispersed workforce to
work efficiently, even in remote locations

Solution

BRAC found the solution at Kaspersky Lab.

After detailed discussions about BRAC’s requirements and
plans for the future of its microfinance programme, Kaspersky Lab’s leading
partner in the region, Officextracts, delivered a series
of demonstrations to show how the Kaspersky Endpoint Security for Business –
Bangladesh solution was ideal for the task.

Kaspersky Lab met the needs of BRAC with its world class,
multi-layered anti-malware protection, its systems and dispersed workforce,
together with application, device and web control, mobile security and mobile
device management. The solution was also configured to work smoothly alongside
BRAC’s customised microfinance systems and software.

“With the quality of the Kaspersky Lab product, operations
at our remote offices are much smoother and we are not wasting resources fixing
damaged systems and equipment,” said Mr Paul Purification, Systems Engineer at
BRAC Microfinance.

The collaboration also highlighted the importance of
long-term partnership and support in delivering impressive results.

Given the practical challenges of BRAC’s work in the field,
the deployment had to be carefully planned and executed over an extended
period. Officextracts spent considerable time with BRAC’s microfinance team in
Dhaka training and facilitating the installation, scanning and configuring the
Kaspersky Lab solution and in ongoing maintenance, management and updating of
the systems and individual modules in order to get the very best results.

After more than a year of intensive work and support, more
than 2,500 users in 9 countries are now enjoying the benefits of the solution.

“Before using Kaspersky we were facing virus attacks and
infections at all of our local satellite offices. It was very disruptive and
damaging – and sending equipment back to Dhaka for complete reformatting and
installation was a slow, tedious and expensive process,” Mr Purification said.

“With the quality of the Kaspersky Lab product this has now
been resolved, operations at our remote offices are much smoother and we are
not wasting resources fixing damaged systems and equipment,” he added.

At the same time, the long-term partnership and support
helped to boost both cybersecurity awareness and productivity among the staff
at BRAC. According to Mr Purification, the training and consistent support that
BRAC has received over a long period of time has been very reassuring and
valuable.

“Controls on the use of USB drives and CDs and DVDs by users
in the field has resulted in a big reduction in local infection problems. This
is making thousands of our people much more productive as they can focus on the
vitally important work they are doing in their communities,” he concluded.

All information in this case
study
is provided by Kaspersky Lab.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.