Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Department of Information and Communications Technology signs MoU to monitor performance of telco companies in the Philippines

Department of Information and Communications Technology signs MoU to monitor performance of telco companies in the Philippines

The Department of Information and Communications Technology (DICT) formed a partnership with Project Bass to live up to its mandate, which is to protect the rights and welfare of consumers and business users in matters relating to ICT.

Project Bass is a non-profit project that monitors the performance of telco companies with the hopes that this will encourage them to improve their services. The project was started in 2017 that aims to improve the quality of internet connection in the Philippines.

According to the announcement made by DICT, DICT Acting Secretary Eliseo Rio, Jr. signed a Memorandum of Understanding (MoU) with developer of Project Bass, Mr Wilson Chua at the DICT Seminar Room on 18 July 2018.

Project BASS stands for Bandwidth and Signal Statistics. As the name implies, it provides a free mobile app that measures the bandwidth provided by telco companies and internet service providers (ISP) through crowdsourcing data from the app users.

Regardless of time and location, any app user can submit its gathered data to Project BASS for consolidation. The integrated data will then be published on the DICT website through a widget to be developed by the Department.

With the help of BASS, it will be easier for the DICT to determine the internet service experience per municipality.

The MoU highlights the capability of monitoring the performance of telco companies and internet service providers. With this knowledge, there will be an increased awareness on their part to provide faster and more reliable internet connection. Plus, this will encourage them to improve on their true level of service.

This move can be attributed to the Hawthorne effect, which is the alteration of behaviour by the subjects of a study due to their awareness of being observed. Because of this, telco companies are expected to improve their services to the community, knowing that they are being monitored by the consumers.

Acting Sec Rio added that this initiative can also assist the public on deciding which telco they should subscribe to.

Project BASS will also be used to monitor the services to be provided by the New Major Player (NMP) as soon as its operation starts.

He explained that BASS is able to jive well with the Highest Committed Level of Service (HCLoS) for the third telco. HCLoS is one of the two Terms of Reference (ToR) options on the selection of the NMP.

DICT will be able to monitor their coverage and the input from BASS will help determine the compliance of the winning bidder to their committed level of service.

With the capacity of BASS to measure the speed of the internet, DICT will be able to check another parameter of the ToR in the area where the new player will put up their infrastructure.

This monitoring is essential as DICT would want to ensure that any new telco player performs what they have committed to in their bidding documents and the consumers get what they expect.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.