Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Vietnam laying the foundations for an E-Government by creating national database and public service portal

Minister and Chairman of the Government Office Mai Tien Dung said the Vietnam government has recognised that developing the digital economy is one of the key tasks in enhancing the competitiveness of the economy.
With that in mind, the government is aiming to create a national database system and launch a national public service portal that connects with local portals to monitor and enhance public service delivery.

The idea of building an e-Government started in 2000. In September 2018, a National Commission for e-Government was established whose objective is to move towards having a digital economy and digital society. After 18 years, quite a lot of positive changes in technology application have been reported in most administrative offices nationwide.

Information technology has been applied in public administrative service centres in 39 out of 64 cities and provinces across the country. In these localities, state agencies now share data with each other, most notably in the fields of taxation, customs services, social insurance and healthcare. However, it is still not at the desired level.

Data Fundamentals critical in the success of rolling out E-Government strategy

Sharing data is not a new issue, but a very important one for Vietnam government as it enables the formation of  close links between the central Government and local governments. Although, there is still a long way to go.

There are many issues that need to be addressed. First is an institutional issue, currently the government has no framework or regulations on what type of documents that administrative Government agencies should be sharing.

Secondly they do not have  “foundation data” for e-Government, even basic national data on the population or land. And what they do have in not always in electronic format.  And thirdly they need to ensure a secure foundation for all data.

“In Vietnam, we’ll have a fully fledged e-Government soon. However, at the beginning, we’ll focus efforts to put the information into electronic format. For example, we have already launched the National Single Window, the ASEAN Single Window, and the establishment of public administrative centres in cities and provinces nationwide.” said Mr Mai Tien Dung in a recent interview.

Government uses own experience and international success stories to create national database proposal

He also stated that with lessons learned from other countries and from their own country, they have come up with a proposal on the creation of a national database to submit to the Prime Minister for approval.

Centralised database to make government more efficient

The minister said that he was confident that when the e-Government is fully operational, it will help save a lot of time on meetings and paperwork.

For the time being, we should develop a centralised database as soon as possible as at present, many of our data sets are being maintained separately by different Government agencies.

He also remarked that “what’s more important is the Government wants to provide public services to the public online.”


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit