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A Singapore digital economy requires digitally-empowered businesses, digitally-skilled workers, and digitally-connected citizens

“Every enterprise, regardless of its size or stage of development, can use technology to innovate and grow. Every worker, regardless of industry or education level, can use technology to be more effective and productive; and Every citizen, regardless of age or background, can use technology confidently and enrich their lives.” said Mr Iswaran, Minister of Communications and Information at the Committee of Supply Debate on 4 March 2019.

Every Business Digitally-empowered

The SMEs Go Digital programme has helped 4,000 SMEs , it provides access to step-by-step guides to go digital, proven digital solutions,consultancy and project management services..

The Minister said they have been adapting the SMEs Go Digital programme to the changing needs of business. For example, working with banks and telco partners to launch the “Start Digital Pack” in January this year, so that digital solutions can be adopted by companies from the moment they are established. This way, businesses benefit from the very beginning, and can build on these digital foundations as they scale.

The nationwide e-invoicing network is one such initiative which IMDA launched in January this year. Invoicing is a key business function but manual processing can be tedious and error-prone. With e-invoicing, businesses can streamline processes, increase accuracy and improve cash flow. The Government, on its part, is fully committed to this initiative and will prepare our system to receive e-invoices by this year.

Another example of a system-level initiative is TradeTrust to streamline and digitalise  trade processes. A common challenge in the trade and logistics sectors is the inefficiency of manual cross-border trade processes. TradeTrust is an initiative to develop a set of standards to help businesses securely exchange digital trade documents.

Every Worker Digitally-skilled

“The digitalisation of businesses can succeed only if our workers too are equipped to effectively use digital technology. It is a challenge both of changing mindsets and developing the will to make the change happen” said Mr Iswaran

He then spoke about the TechSkills Accelerator (TeSA) programme launched two years ago to meet the growing demand for digitally-skilled professionals. Since then, over 61,000 training places have been taken up or committed, which accounts for about a third, slightly more of our total ICT workforce. These courses provide opportunities for non-ICT workers to switch into a tech career, or for current ICT workers to take on deeper tech roles.

As every worker has different digital training needs, the government will roll out the Digital Learning Guide. It will enable employers to plan for their workers’ digital training needs using a step-by-step guide.

Every Citizen Digitally-Connected

The government believes every Singaporean can be a digitally connected and engaged citizen. The minister said that “building digital readiness is a national effort, involving the Government, businesses, communities, and individuals.”

He spoke of  the Digital Participation Pledge which allows organisations to commit to one or more actionable items that help Singaporeans acquire skills and adopt technology. He added that more than 270 organisations have already pledged to do their part.

“I have spoken at length on our broad range of efforts to help our enterprises and people benefit from the opportunities presented by the digital economy. This is not an easy task nor is it the sole responsibility of Government. Indeed, ultimately, every business, every worker and every citizen has to step up, overcome the challenges, and take ownership of their learning and digital transformation.” concluded Mr Iswaran

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.