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EXCLUSIVE – 4th Annual Indonesia OpenGov Leadership Forum 2019 Keynote Presentations

4th Annual Indonesia OpenGov Leadership Forum 2019

The 4th Annual Indonesia OpenGov Leadership Forum 2019 held on July 18th brought together over 300 participants from national and state government ministries, agencies, departments along with FSI, healthcare and education sectors to exchange ideas and experiences.

It was a day filled with stimulating round-table discussions with innovative gamification methods, engaging panels and insightful talks by local and international leaders from FSI and public sector ICT.

Mohit Sagar: Think outside the box; keep the glass full

OpenGov Asia Group Managing Director and Editor-in-chief, Mohit Sagar, started proceedings by delving into the issues of data and data-privacy and the trend of leaders choosing not to share the data and instead hide behind the data.

He exhorted the ICT executives to be the leaders that lead their teams by example.

Using the analogy of a glass half full or half empty, Mohit urged the delegates to work as a team, as leaders also need help

Think outside the box and always keep the glass full, was his concluding advice to the delegates.

Embracing Big Data and Analytics Today for the Citizens of Tomorrow 

Brett Aimers: big data and analytics key for a resilient tomorrow

Brett Aimers, Adjunct Associate Professor, College of Public Health, Medical and Veterinary Sciences, Division of Tropical Health and Medicine, James Cook University, shared his experiences with “Embracing Big Data and Analytics today for the Citizens of Tomorrow”.

Emphasising the importance of big data and analytics, Brett was of the opinion that a good analytics program supports detection, warnings and helps in mitigating consequences and promoting economic recovery.

It is key also for maps and layers, decision making, communications and allocation of resources .

How AI Can Transform Safety For Smart Cities 

Sunil Chavan on growing importance of AI for smart cities

Sunil Chavan, Vice President FlashBlade Sales from Pure Storage, Asia Pacific & Japan highlighted how governments are capitalising on evolving technologies, such as AI, to get smarter, improve cybersecurity standards and enhance the safety of communities.

He listed six essentials elements in a smart city:

  1. Smart Energy Management
  2. Smart Services
  3. Smart Waste Management
  4. Smart Healthcare
  5. Smart Logistics
  6. Safe Community

He went on to lay out the three key smart city components – technology, human and government – and the challenges associated with them.

Shaping an AI-powered Nation: A Singapore Perspective 

Koo Sengmeng: national talent building initiatives by AI Singapore

Koo Sengmeng, Deputy Director – AI Industry Innovation, from AI Singapore presented Singapore’s efforts to anchor deep national capabilities in Artificial Intelligence.

AI Singapore uses Artificial Intelligence in order to create greater positive social and economic impact for citizens, organisations and government.

He shared key programmes and lessons learnt from Singapore’s development of local talent in Artificial Intelligence.

Local capacity building, he felt, was crucial to remain competitive and meet the national demands in the long term.

Managing Risks with Threat Intelligence 

Siddharth Mutreja: move from a reactive to proactive security model

Sidharth Mutreja, Enterprise Solutions Architect APAC from Kaspersky emphasised the need to move from a reactive security model to a proactive security model based on threat intelligence in order to gain protection from ever-evolving cyber threats.

He listed out three key points:

  1. Evolving Cyber threat landscape & Today’s Cyber Security Challenges
  2. Cyber Threat Intelligence & its importance in reducing cyber risk
  3. Move beyond threat intelligence to tactical and strategic threat intelligence

He shared on the evolving threats and what can be done to protect their organisations from bad actors.

Design Thinking- heart of Digital Transformation and Service Innovation

Peter Reichstädter feels design thinking is imperative to the
process of digital transformation

Peter spoke about how Design Thinking is central to the process of Digital Transformation and Service Innovation.

Peter’s design thinking model had three key elements:

  1. Delivering better outcomes through digital government innovations for seamless citizen experiences
  2. Adopting a digital-first mindset lies at the heart of faster and better service delivery
  3. Increasing service quality levels by employing omnichannel service delivery platforms

He stressed that at the heart of faster and better services is the adoption of a digital-first mindset.

eGovernment Innovation of the South Korean Government – Strategies and Best Practices 

Kiyoung Lee sharing egov success factors from South Korea

Kiyoung Lee, Executive Principal from National Information Society Agency of South Korea shared “eGovernment Innovation of the South Korean Government – Strategies and Best Practices”.

Kiyoung confirmed that the move to an eGovernment transformation agenda requires a fundamental shift in all aspects of government in its current avatar.

Additionally, the importance of customer-centred service design and delivery cannot be overstated.

Kiyoung also elaborated on factors that made South Korean government e-Gov innovation highly successful and what lessons Indonesia could draw from them.

Delegates left the forum with a far more comprehensive and pragmatic understanding of digital transformation and the tools required to advance the Industry 4.0 vision. The genuine sharing of real journeys, robust discussion, and insightful interactions provided not only food for thought but a better idea for a way forward.


Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.


CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.


Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit


SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.


HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 


IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.