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EXCLUSIVE- 4th Annual Indonesia OpenGov Leadership Forum 2019 Recognition of Excellence – Part 1

This is Part 1 of a two-part series.  See Part 2.

The 4th Annual Indonesia OpenGov Leadership Forum 2019 held on July 18th brought together over 300 participants from national and state government ministries, agencies, departments along with FSI, healthcare and education sectors to exchange ideas and experiences.

It was a day filled with stimulating round-table discussions with innovative gamification methods, engaging panels and insightful talks by local and international leaders from FSI and public sector ICT.

In conjunction, OpenGov Asia held the OpenGov Recognition of Excellence (RoE) 2019, a commendation that aims to establish new benchmarks for government ICT innovation in the ASEAN and ANZ regions.

Indonesia has long shifted its focus towards engaging technology and innovation methods and solutions for building economic growth and competitiveness within the region. It applies innovative methods for improving the supply of ICT infrastructure and for e-governance.

This year, OpenGov recognised 13 Indonesian government agencies that are contributing to Indonesia’s innovation landscape.

The award winners for Indonesia OpenGov Recognition of Excellence 2019 are:

Bank Danamon 

OpenGov recognised the Bank Danamon for the initiative - D-Card Mobile.

Ronaldi Laksana, IT Group Head – Digital & Front End Solutions, Bank Danamon

D-Card Mobile App has various features for Danamon Credit Card holders to access transactions in real-time, bill payment, credit limit transfer, changing shopping transaction to instalment, and application for increasing/decreasing credit card limit (limit maintenance), reward point redemption, up to the application for new credit card.

Bank Mandiri 

OpenGov recognised the Bank Mandiri for the initiative - Mandiri e-Money

Joseph Georgino Godong, Advisor, Mandiri FinTech Investment and FinTech Operations, Mandiri e-Money

Bank Mandiri released the QR code feature as the latest innovation in financial technology. Mandiri Pay is a QR Code-based payment feature that will be integrated with E-Money electronic wallets, debit cards and credit cards

OCBC NISP Bank 

OpenGov recognised the OCBC NISP bank for the One Mobile initiative.

Ka Jit, Head of Strategy and Innovation, OCBC NISP, One Mobile initiative

90 per cent of the bank’s existing branch functionalities are available on the app. Fee income via transactions on the app has also jumped by 46 per cent and retail time deposits opened through digital channels also grew eight times faster than that of traditional banking channels.

Bank Rakyat Indonesia 

OpenGov recognised the Bank Rakyat Indonesia for the Virtual assistant ‘Sabrina’ initiative.

Indra Utoyo, Director of Information Technology and Operations, Bank Rakyat Indonesia, Sabrina Initiative

It can be implemented in social media sites such as WhatsApp and Facebook. Targeting at digital savvy people, BRI collaborated with a fintech partner for the neuro linguistic programming of the virtual assistant. The bank now has 30% of all transaction type enquiries being handled by this chatbot everyday with promising growth potential and operational cost saving.

City of Jakarta 

OpenGov recognised the City of Jakarta for Pulse Lab Jakarta.

Billy Alkadia,Head of General Administration Affairs, Jakarta Smart City Management Unit,City of Jakarta, Pulse Lab Jakarta

Pulse Lab Jakarta combines data science and social research to help make sense of our interconnected, interdependent, and complex world.

The Lab is a joint initiative of the United Nations and the Government of Indonesia, via United Nations Global Pulse and the Ministry of National Development and Planning (Bappenas) respectively. As part of the Global Pulse network (which also includes Pulse Lab New York and Pulse Lab Kampala), the mission is to accelerate the discovery and adoption of data innovation for sustainable development and humanitarian action.

City of Makassar   

OpenGov recognised the City of Makassar for the - Smart Cities Network initiative (ASCN).

Dr M. Iqbal S Suhaeb. SE.MT, Mayor, City of Makassar, ASEAN Smart Cities Network initiative (ASCN)

Makassar is one of the pilot cities included in the ASEAN Smart Cities Network initiative (ASCN) proposed by Singapore during the 32nd ASEAN Summit, which took place in March 2018

Province of West Java 

OpenGov recognised the province of West Java for the initiative - Digital Village.

Mochamad Ridwan Kamil, Governor, Province of West Java, Digital Village

Digital village programs are one solution to improve the living standards of rural communities. The utilisation of digital applications or online village communities can increase the level of income and strengthen the potential of the village. It also includes a training program for farmers in the village to be e-commerce literate. Through a trading application they can trade easily and cheaply.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.